Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Casualty Claim Specialist - Florida

Company: The Auto Club Group

Location: Remote

Posted Jan 24, 2025

The Auto Club Group is currently hiring for a Senior Claim Specialist position in Florida. The role involves handling highly complex technical issues and claims with a high level of authority. Key responsibilities include reviewing claims, contacting insured parties, conducting thorough investigations, and determining claim payouts. The position offers a competitive salary of $75,000 - $85,000 annually, along with comprehensive benefits. Preferred qualifications include a degree in Business Administration, Insurance, or a related field, and relevant work experience. Required qualifications include a Florida State Adjuster License, and five years of experience in claim settlements, injury claims, and coverage analysis. The Auto Club Group is committed to providing a rewarding career with opportunities for growth and development.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Solution Sales Executive

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Wind Technician - OK1 Woodward, OK Area

Company: GE Vernova

Location: Shawnee, OK / Remote

Posted Jan 24, 2025

The Wind Technician role involves maintaining optimal function and output at wind sites through daily turbine operations, required maintenance, safety checks, quality control, and warranty repairs. The role requires working with site leadership to execute contractual obligations, perform maintenance and repairs, troubleshoot complex mechanical, hydraulic, and electrical problems, and document all work. The ideal candidate should have a high school diploma or GED, minimum of 1 year of experience as a Wind Technician or Wind Mechanic, or equivalent experience with hydraulic, electrical, and basic power hydraulic tools. They must also pass a Technical Knowledge Assessment and have basic computer skills. The role involves handling repetitive weight, climbing towers up to 300 feet daily, understanding electrical schematic drawings, and working in various environments. Flexibility for rotating shifts and on-call duties is required.

Senior Engineer II - Availability

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

Sr. Health Systems Executive - National

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The Health System Executive role at Thermo Fisher Scientific involves identifying, assessing, and acquiring new business within assigned accounts, maintaining existing revenue, and expanding business relationships. This position requires a B.S. degree, preferably in Science, Engineering, or Business, and 7+ years of relevant commercial or marketing experience. The role involves leading prime contracts, prospecting for new opportunities, developing customer-centric strategies, and coordinating activities across divisional sales teams. The position is remote with frequent travel (approximately 50%), and is based near a major airport, preferably on the West Coast. The salary range is $130,900.00-$186,300.00, with additional benefits including health plans, employee assistance programs, and retirement savings programs.

Field Service Engineer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer with 2+ years of experience in Bioprocessing, Automated bioproduction, Bioproduction equipment design/maintain/software control, Bioprocessing chromatography and other relevant techniques. The role involves repairing, installing, maintaining, and updating Thermo Fisher hardware and automation products, providing instruments and equipment services, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree or above in computer technology, E/E, Automation, or biology, chemistry. They should possess strong communication skills, be self-motivated, and have sophisticated knowledge of Microsoft Windows operating systems, PC hardware, and desktop application products. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Senior Programmer Analyst

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Subject Matter Expert for the Pharmacovigilance (PV) Safety database Oracle Argus. The role involves configuration and maintenance activities, ensuring compliance with SOPs, industry standards, and regulations. Responsibilities include collaborating with PV business users, creating custom reports, troubleshooting, and managing changes under PPD change control policy. Qualifications include a Bachelor's degree, relevant experience, system administration expertise in Oracle Argus, strong SQL programming skills, and experience in safety data migrations. The company aims to make the world healthier, cleaner, and safer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages