Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Armed Forces Talent

Company: GE Aerospace

Location: Bristol, United Kingdom / Remote

Posted Jan 24, 2025

Enterprise Deal Manager (APAC)

Company: Atlassian

Location: Yokohama, Japan / Remote

Posted Jan 24, 2025

Senior Manager, Value & Access - UK & EU

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Manager - Value & Access, UK & Europe. The role involves developing and implementing market access strategies for the Binding Site's diagnostic portfolio and pipeline products in the UK and EU. The ideal candidate will have a degree in a life science, health economics, health policy, or related field, along with 5+ years of experience in reimbursement and managed care in the pharma, medical device, or IVD industry. Key responsibilities include driving reimbursement strategies, leading patient-centered outcome evidence generation, coordinating HTA strategies, and collaborating with external stakeholders. The role requires strong communication skills, project management, and the ability to travel up to 20%.

Director, Software Engineering - Shopping (Remote Eligible)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 24, 2025

Capital One is seeking a Director of Software Engineering to lead a talented team in delivering a superior customer experience. The ideal candidate should have at least 5 years of experience leading software engineering teams, object-oriented programming, and developing web applications. They should also have a proven track record in delivering new consumer-facing software products and a strong engineering background. The role involves managing application development, recruiting top talent, and ensuring high availability and performance of business applications.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Sales Support Specialist

Company: The Los Angeles Times

Location: El Segundo, CA / Remote

Posted Jan 24, 2025

Quality and Continuous Improvement - Design - Japan

Company: Hitachi Energy

Location: Remote

Posted Jan 24, 2025

The role involves establishing and maintaining a Quality culture within the organization, acting as a role model for Quality and Continuous Improvement, and influencing employees to support these strategies. The individual will also drive the organization towards a learning culture, enhancing lessons learned and best practices. They will support audit management, project execution teams, and factories in enhancing production processes to meet Japanese utilities expectations. The role requires an Engineering degree, Quality Management Systems knowledge, understanding of Japanese market requirements, proficiency in English, extensive industry experience, and familiarity with Hitachi Energy's core values of safety and integrity.

Principal Pharmacometrician

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Principal Pharmacometrician with a Ph.D. or PharmD. in a relevant discipline, and 5+ years of experience in the Pharmaceutical or CRO Industry. The role involves overseeing the design, analysis, interpretation, and implementation of modelling and simulation within the clinical pharmacology team. Key responsibilities include providing PK consultation, pharmacokinetic analyses, and leading projects. The ideal candidate should have proficiency in R and NONMEM software, strong quantitative skills, and excellent communication abilities. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Software Engineer-Front End Developer

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Software Engineering - Developer with extensive experience in Node.js, React, HTML, JS, CSS, Figma, Rest API, GitLab, Bitbucket, Nunit, NPM, Nuget, Jira, SQL, and Linux/UNIX. The role involves designing, developing, and implementing cutting-edge software solutions, ensuring high-quality code, and contributing to a team passionate about innovation and excellence. The successful candidate will have the opportunity to architect solutions, test code, and deploy CI/CD pipelines. They will work closely with other engineers, business analysts, product owners, and architects to deliver industry-leading systems. Kyndryl values diversity and offers a range of benefits, including employee learning programs and a volunteering platform. The career path offers opportunities for growth and advancement, with potential roles such as Principal Engineer or Vice President of Software.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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