Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sales Commissions Manager, Strategic Finance

Company: Reddit

Location: Remote

Posted Jan 24, 2025

Reddit, a vast online community with millions of daily active users, is hiring a Sales Commissions Manager. The role involves managing, analyzing, and optimizing sales commission processes, ensuring accurate and timely payouts, and collaborating with various teams. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. Reddit offers comprehensive benefits including healthcare, 401k matching, flexible vacation, and parental leave. The base pay range for this position is $140,800—$197,100 USD.

HR Services Specialist - Manager Help Desk

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Personalized Internet Ads Assessor - Dutch Speakers in Belgium

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

This job posting is for a freelance, remote position as a Personalized Internet Ads Assessor. The role involves reviewing online advertisements, rating their relevance, and providing feedback on language and cultural relevance. The goal is to improve content, quality, and layout for millions of users. The position offers flexible hours, access to mental health support, and the opportunity to be part of a global AI community. No prior professional experience is required, but candidates must pass a qualification exam and meet basic requirements including excellent English and Dutch communication skills, familiarity with Belgian affairs, and daily access to a broadband internet connection and a smartphone.

Senior Solutions Architect, Telco, DACH

Company: GitLab

Location: Remote

Posted Jan 24, 2025

GitLab, an open core software company, is seeking a Solutions Architect specializing in telecommunications for the DACH region. The role involves engaging with customers, providing technical expertise, and driving sales strategy. The Solutions Architect will be a product advocate, focusing on technical solutions while understanding business outcomes. They will collaborate with various teams, build customer relationships, and serve as a customer advocate. The ideal candidate will have experience in technical pre-sales, modern software development, cloud computing, and the telecommunications industry. GitLab offers a flexible work environment, benefits, and opportunities for growth and development.

Associate / Managing Director, Enterprise Partnerships

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a seasoned professional for a leadership role in business development. The ideal candidate will lead a high-performing team, strengthen partnerships with key accounts, and drive growth by leveraging clinical data. This role offers a chance to join a rapidly growing, purpose-driven organization with a compelling rewards package, including competitive pay, robust benefits, and opportunities for professional development.

Technical Game Designer

Company: Meta

Location: Remote

Posted Jan 24, 2025

Meta's Horizon Team is developing a social UGC platform for the Metaverse, offering freedom of identity and expression. The Technical Game Designer role involves prototyping, designing, and shipping VR experiences for Horizon Worlds. Responsibilities include designing end-to-end experiences, collaborating with cross-functional teams, and advocating for game design. Minimum qualifications include 8+ years of game design experience, technical game design skills, and experience leading end-to-end development efforts. Meta is committed to fostering an inclusive environment and offers competitive compensation with benefits.

CiWF Principal Technical Consultant, Field Services Management

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Architect for Customer & Industry Workflows. This strategic role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate will have deep expertise in field service management, strong understanding of customer service workflows, and proficiency in ServiceNow technologies. Key responsibilities include project delivery, pre-sales support, and product collaboration. Qualifications include a minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps. ServiceNow certifications are mandatory.

Senior Regulatory Analyst

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

Oscar, a health insurance company founded in 2012, is seeking a Sr. Regulatory Analyst for its Legal Operations team. The role involves project managing and supporting tasks to ensure compliance with federal and state health plan requirements. The analyst will work with internal teams and interface with external regulators. The position is based in a blended work culture, with a requirement to visit the Tempe office at least two days a week. The base pay is between $33.23 - 43.62 per hour, with additional benefits. Key responsibilities include facilitating review and submission of provider and network contract filings, maintaining tracking processes, and supporting relationships with regulatory bodies.

メインフレーム スペシャリスト

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Kyndryl is seeking experienced IT specialists for a role involving designing, building, migrating, and operating mainframe systems. The role requires expertise in mainframe products (hardware, z/OS, DBDC), team leadership, IT service management, and technical knowledge related to product changes and version upgrades. Kyndryl values diversity, inclusivity, and continuous learning, offering opportunities for professional growth and certifications. The company culture emphasizes customer success and well-being, with benefits supporting employees and their families.

Senior Staff Software Engineer, Creative Serving Team

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a senior staff engineer for its Creative Serving team. The role involves maintaining and operating mission-critical systems for ad serving, driving cost-effective content delivery, and collaborating with internal RTB Exchange and SDK. The ideal candidate will have 12+ years of software engineering experience, deep coding ability in Golang, JavaScript, and TypeScript, and knowledge of ad formats and technologies. They will lead the evolution of ad serving architecture, optimize infrastructure, and mentor team members. Liftoff offers a competitive compensation package, including equity and benefits, and is committed to providing a work environment free of bias and discrimination.

Principal Consulant - Cloud Security Assessments (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking highly motivated Principal level Cloud Security Consultants. The role involves delivering cloud security assessments, enhancing customer cloud environments' security posture, and contributing to a cloud assessment methodology. Candidates should have at least 6 years of hands-on experience in cloud engineering, DevOps, security, or cloud support roles, and a strong understanding of cloud platforms like Azure, M365, AWS, GCP, or OCI. They should possess excellent analytical skills, communication abilities, and project management skills. A degree in a related field or relevant certifications like CISSP, CISA, CISM, CCSP, or AWS, Azure, GCP practitioner or security certifications are preferred. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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