Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr HR Business Partner

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a Senior HR Business Partner with 10+ years of experience in HR, consulting, or chief of staff roles. The ideal candidate should be passionate about the mission to increase economic freedom through crypto and blockchain technology. They must have strong stakeholder management skills, data-driven decision making, and excellent communication abilities. The role involves spearheading people programs, partnering with functional leaders, providing coaching, and influencing organizational growth. Coinbase offers a competitive salary range of $206,125—$242,500 USD, along with benefits and equity.

Senior Staff Security Engineer

Company: Cobalt

Location: Remote

Posted Jan 24, 2025

Cobalt, a remote U.S. company founded in 2013, is seeking an experienced Staff Security Engineer. The ideal candidate should have 3-5 years of experience in managing SIEM and Security Monitoring tools, hands-on knowledge of Google SecOps SIEM/SOAR Tool or equivalent, and cloud security knowledge, preferably GCP and Kubernetes. The role involves leading SOC initiatives, managing incident response, threat hunting, and driving continuous improvements for SOC and SOAR processes. Cobalt offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, inclusion, and equal opportunity employment.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Lilio, Philippines / Remote

Posted Jan 24, 2025

Kyndryl is seeking an Associate Director, SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth. Key responsibilities include business development, customer management, customer engagements, financial acumen, and collaboration. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, extensive sales experience in the SAP product and services space, deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication skills.

Senior Software Engineer – Action Platform

Company: Datadog

Location: Paris, France / Remote

Posted Jan 24, 2025

Datadog is seeking a Senior Software Engineer to enhance their Action Platform, which powers integrations for various products. The role involves collaborating with two key teams: the API Team and the Runtime Team. The ideal candidate should have experience in leading impactful initiatives in a platform or infrastructure-focused environment, with a strong reliability-oriented mindset and proficiency in backend programming. Datadog values a diverse workforce and offers benefits such as new hire stock equity, continuous professional development, and an inclusive company culture.

Practice Group Leader Security and Resiliency

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 24, 2025

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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