Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Frontend Engineer, Top of Funnel

Company: Reddit

Location: New York, NY / Remote

Posted Jan 24, 2025

Senior Frontend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Atlassian, a distributed-first company, offers flexible work options, including remote work, and is currently seeking experienced Frontend developers. The role involves designing, building, and maintaining product and platform services for Atlassian Cloud. The ideal candidate will have strong JavaScript (ReactJS) skills, an interest in open source, and the ability to write performant, maintainable code. Atlassian values collaboration, continuous learning, and agile methodology. Benefits include health coverage, paid volunteer days, and more.

Associate Project Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an Associate Project Manager for their Global Clinical Supplies Team in the EMEA region. The role involves supporting supply chain for global clinical trials, ensuring project/study activities comply with company and client requirements. Key responsibilities include developing study-specific plans, coordinating with internal teams, and integrating clinical supplies activities into the supply chain. The ideal candidate should have a Bachelor's degree, relevant experience in a clinical trial environment, strong English communication skills, and proficiency in Microsoft Office. Thermo Fisher Scientific offers competitive remuneration, healthcare benefits, and a dynamic company culture focused on integrity, intensity, innovation, and involvement.

IT Junior Security SOC Analyst

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 24, 2025

Microservices Design Architect

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

The job description outlines a senior role focused on designing and implementing microservices architecture using MuleSoft Anypoint Platform. Key responsibilities include developing a comprehensive microservices architecture, leading API development, implementing common frameworks for error handling and audits, architecting integration solutions, optimizing performance, incorporating security protocols, containerizing and orchestrating services with Docker and Kubernetes, integrating CI/CD pipelines, monitoring APIs, planning disaster recovery, fostering Agile and DevOps practices, leading cloud migration projects, documenting technical solutions, mentoring teams, engaging stakeholders, and staying updated with MuleSoft technology trends. The ideal candidate should have extensive experience in microservices architecture, expertise in MuleSoft technologies, certifications, containerization and orchestration skills, CI/CD implementation experience, knowledge of data streaming platforms, security protocols proficiency, cloud platform expertise, Agile and DevOps methodologies, analytical and problem-solving skills, effective communication, leadership, continuous learning, strategic thinking, and strong management skills.

Financial Planning & Analysis Intern

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a passionate and ambitious individual for a 12-week summer 2025 internship in Product Finance FP&A. The role involves building revenue forecasting models, conducting deep dives into macroeconomic variables affecting Coinbase revenue, and creating dashboards for performance evaluation. The ideal candidate is a proactive self-starter with strong communication skills, flexible and eager to learn, and preferably pursuing a degree in a related discipline with understanding of the crypto ecosystem.

Administrative Associate - Level III - General Management

Company: Cummins

Location: Remote

Posted Jan 24, 2025

The job posting is for an Administrative Associate - Level III - General Management position in Casablanca, Morocco. The role involves efficient data management, enhanced decision-making, streamlined operations, effective communication, financial accuracy, policy and procedure maintenance, being a supportive team member, and ensuring customer service excellence. Key qualifications include strong organizational skills, technical proficiency, effective communication, and attention to detail. The candidate should have a high school diploma or equivalent experience, along with significant relevant work experience or specialized skills.

Claims Adjuster, Workers Compensation

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a tech-driven company aiming to make commercial insurance accessible and straightforward for small businesses. They offer competitive compensation, comprehensive benefits, and a remote-friendly work environment. The Claims Adjuster role involves managing workers' compensation claims, providing excellent customer service, and adhering to regulatory requirements. Pie values diversity, strong communication skills, and problem-solving abilities in their employees. They recently secured a $315 million Series D funding round and were recognized as a leading place to work.

Manager, Sales Play Activation

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Software Engineer I, Android

Company: DigitalFish

Location: Remote

Posted Jan 24, 2025

DigitalFish is seeking a Software Engineer with Android experience to build innovative application experiences. The ideal candidate will have a BSBA in Computer Science, 3+ years of object-oriented software development experience, and experience shipping commercial applications on Android. They will work closely with product and design teams, implementing custom native user interfaces using modern Android Jetpack Compose, and focusing on commercial app UI, shared UI components, accessibility features, and responsive UI. The role involves analyzing and optimizing UI and infrastructure application code for quality, efficiency, and performance. The annual salary range is $100,000 to $135,000 plus equity, with benefits including health insurance, discounts on entertainment, and a flexible working environment. The ability to work on the West Coast time zone is preferred.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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