Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Field Examiner Sr

Company: PNC

Location: Remote

Posted Jan 23, 2025

Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Liberty Mutual is seeking a manager for Surety National Accounts and Subcontract Default Insurance (SDI) Underwriting Support. The role involves managing a team of Underwriting Assistants and Bond Support Specialists, handling policy issuance, bond registration, and contract/commercial bond requests. The manager will also develop and monitor operating and quality standards, ensure compliance with regulatory requirements, and drive consistency throughout the organization. The candidate should have a Bachelor's degree, 5+ years of management experience, and strong communication skills. Liberty Mutual offers a competitive salary range, opportunities for growth, and a supportive work environment.

Advisory Solution Consultant - Creator Workflow

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant - Creator Workflows. This role involves driving innovative mission solutions, architecting solutions on the Now Platform, and partnering with sales to qualify customer needs. The successful candidate will have 5+ years of experience as a solution consultant/architect, 3+ years on the Now Platform, and strong people development skills. They will also contribute to an asset library of applications and provide mentoring to peers. The role offers a competitive base pay, equity, variable/incentive compensation, and benefits.

CCO Service Advocate

Company: Healthfirst

Location: Remote

Posted Jan 23, 2025

P&C Field Service Engineer/Technician

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 23, 2025

The P&C Field Service Engineer/Technician role involves leading a team in installing, commissioning, testing, and maintaining protective relaying equipment, relaying schemes, DFR equipment, SCADA systems, distribution automation systems, and associated communication equipment. The role requires strong technical knowledge, problem-solving skills, and the ability to work independently or as part of a team. The position demands a high level of safety awareness, with a commitment to GE's zero tolerance policy. The ideal candidate should have an Associate degree in Electrical Engineering Technology, Bachelor in Electrical Engineering, or related field, and possess experience in power system theory, short circuit studies, and Arc Flash phenomena. The role involves extensive travel, long hours, and weekend work. The base pay range is $72,400.00 - $90,500.00 USD Annual, with additional benefits including healthcare, retirement plans, and tuition assistance.

EAS PMO DT Project Manager

Company: RTX

Location: Remote

Posted Jan 23, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a Digital Technologies Project Manager for its RTX Enterprise Services. The role involves leading multiple mid-large size DT projects, managing project fundamentals, driving delivery cadence, and communicating project value to senior leaders. The ideal candidate should have a university degree or advanced degree with relevant experience, 3+ years in DT software development or infrastructure initiatives, and proficiency in MS Project. Preferred qualifications include experience in government or large corporate environments, expertise in PowerPoint presentations, and SAFe or similar agile certifications. RTX offers a comprehensive total rewards package, including parental leave, flexible work schedules, and career development programs. The role is remote with potential for a 14-week Re-Empower Program for experienced professionals returning from a career break.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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