Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr Staff Cyber Security Architect

Company: GE Aerospace

Location: Blue Ash, OH / Remote

Posted Jan 23, 2025

Director, Tax

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Portfolio lifecycle Manager Allergy, Europe

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a role in a highly collaborative team within a European healthcare diagnostics company. Key responsibilities include developing regional strategies, coordinating new product introductions in Europe, and creating impactful marketing strategies. The ideal candidate should have a higher degree in a life science subject, preferably with specialization in immunology, and extensive knowledge in allergy diagnostics, healthcare, and IVD. Strong communication skills, problem-solving abilities, and familiarity with healthcare regulations are required. The role involves creating engaging digital content, delivering effective sales content and training, and staying current with market trends.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Manager, Subcontracts

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is seeking a manager for its Global Supply Chain Organization to lead subcontracting activities for the Health & Civil Sector's Transportation Solutions portfolio. This role involves managing a team of seven Subcontracts Specialists, collaborating with various GSC functions, and ensuring compliance with federal contracting regulations. Key responsibilities include subcontract lifecycle management, cross-functional collaboration, supplier and risk management, and team leadership and development. The ideal candidate should have a strong background in subcontract management, expertise in federal subcontracting practices, and excellent leadership and communication skills.

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Senior Counsel

Company: Garner Health

Location: Remote

Posted Jan 23, 2025

Garner Health is seeking a Senior Counsel to support its Legal team. The ideal candidate will be a detail-oriented generalist with experience in commercial contracting and data privacy, preferably in healthcare or a regulated tech company. Responsibilities include drafting, reviewing, and negotiating various agreements, supporting compliance with data and privacy laws, and collaborating with other business functions. The role reports to the Head of Legal and offers a salary range of $200,000 - $220,000. Garner Health values diversity and is committed to providing accommodations for qualified individuals with disabilities.

Wind Hub Technician- Colorado Highlands/Cedar Creek Area

Company: GE Vernova

Location: Golden, CO / Remote

Posted Jan 23, 2025

The Wind Hub Technician position at GE Vernova involves maintaining optimal function and output at wind sites through daily turbine operations, safety, quality control, and warranty repairs. The role requires local travel, partnership with site and hub leadership, and execution of contractual obligations. Essential responsibilities include working with electrical and mechanical equipment, performing maintenance and repairs, troubleshooting complex problems, and documenting work. Required qualifications include a high school diploma or equivalent, 1+ year of experience as a Wind Technician/Wind Mechanic, or completion of a Wind Certificate Program/associate degree in Energy, passing a Technical Knowledge Assessment, and basic computer skills. The hourly pay range is $25.96- $34.96, with additional benefits including healthcare, prescription drug, dental, and vision coverage, a 401(k) plan, and more.

Strategic Account Service Manager (REMOTE)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Strategic Account Service Manager (SASM) to identify and pursue new business opportunities, handle and develop key service accounts, and promote the IES product portfolio. The SASM will maintain long-lasting customer relationships, drive service activities, and collaborate with cross-functional teams. The role involves managing all elements of the service process, from installations to customer relationship management. The ideal candidate should have 3+ years of management experience in field service, account management, or program management within analytical instrument markets, a Bachelor's degree, and strong market knowledge. Thermo Fisher Scientific offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Data Scientist - Insurance Modeling

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate, a company with over 90 years of experience, is seeking a Data Scientist for its Modeling & Major Initiatives team. The role involves developing and maintaining models for ratemaking, economic analysis, and underwriting. The successful candidate will utilize statistical modeling techniques, educate business partners, and contribute to enhancing rating plan sophistication. Key responsibilities include developing models, supporting state teams, forecasting deliverables, and participating in project management. The ideal candidate should have a Bachelor's degree in a related field, insurance business knowledge, and several years of experience in personal or commercial lines of insurance. Strong statistical modeling skills, technical aptitude, and understanding of insurance regulation are required. The role offers a competitive salary and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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