Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Software Engineer, AI Applications

Company: Zoom

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Travel Property Adjuster Trainee - Field Estimating - PST, MST, CST ONLY

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Field Property Adjuster Trainee to provide exceptional service to policyholders. The role involves traveling to customers' homes for on-site inspections, investigating claims, preparing estimates, and settling claims efficiently. The trainee will also handle virtual claims using platforms like Xactimate and ClaimsX Video Collaboration. A comprehensive training program will equip the trainee with skills in handling water loss claims. The ideal candidate should have strong critical thinking, problem-solving skills, and customer service experience. They must be detail-oriented, organized, and have a valid driver's license. The role requires up to 90% travel and offers a competitive salary with additional pay for overtime. Allstate provides a robust benefits package, including time off, healthcare, retirement, and ongoing training.

Travel Large Loss Property Adjuster - Field Estimating - CST

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Travel Large Loss Field Property Adjuster. The role involves assessing property damages, estimating losses, and settling claims. The adjuster will conduct on-site inspections, write detailed damage estimates, and communicate with customers and vendors. Strong communication skills, empathy, and negotiation abilities are required. The job involves travel, working independently or as part of a team, and using advanced video technology. The ideal candidate will have customer service, investigative, communication, negotiation, problem-solving, and organizational skills. The role offers a competitive salary, comprehensive training, and benefits. Allstate is committed to diversity and inclusion.

Senior Network Architect

Company: Kyndryl

Location: Wroclaw, Poland / Remote

Posted Jan 23, 2025

Kyndryl is seeking an Infrastructure Architect for a technical leadership role. The role involves understanding client needs, designing solutions, and leading implementation. The position offers opportunities for growth, learning, and working with major cloud platforms. Kyndryl values diversity, inclusivity, and employee development, providing benefits like flexible working, wellness programs, and various learning opportunities. The ideal candidate should have a growth mindset, customer focus, and experience in data center technologies, systems architecture, and networking/security.

WEUR Healthcare Research Analyst Contractor

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

FrontierView is seeking a WEUR Healthcare Research Analyst Contractor to support the development of their WEUR Healthcare practice, focusing on Germany, France, Italy, Spain, and the United Kingdom. The analyst will construct insights on the business implications of economic and policy developments in the region for multinational healthcare companies. Key responsibilities include tracking major healthcare policy developments, writing research deliverables, and delivering presentations to senior executive clients. The role offers unique exposure to the intersection of politics, economics, business, and industry analysis, with significant responsibility and freedom to shape the WEUR healthcare practice. Candidates should have a top-tier academic degree or relevant work experience, demonstrated knowledge of WEUR markets, excellent English communication skills, and fluency in Spanish, French, or German is a plus.

Sales Skills Training Sr Manager (REMOTE US or UK)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

As a Sr. Manager, Sales Skills Training in the Pharma Services Group (PSG) Sales Training team, you will play a crucial role in designing and delivering global sales training programs. This position involves strategy execution, program/curriculum development, training delivery, collaboration, project management, performance measurement, continuous improvement, coaching, and mentoring. The role requires approximately 15%-20% global field travel. Key responsibilities include developing and managing the overarching PSG Sales Skills program, designing and delivering sales skills and execution programs, and leveraging learning technology and tools. The ideal candidate should have a BA/BS degree, 8+ years of related experience, 5+ years of sales experience, and 5+ years of sales training experience. Proficiency in instructional design, facilitation, adult learning theory, and presentation skills is required.

Sales Account Manager Grid Software - Nordics

Company: GE Vernova

Location: Kongsberg, Norway / Remote

Posted Jan 23, 2025

The role involves identifying, qualifying, and growing sales and customer base in the Transmission and Distribution domain in the Nordics and Baltic region for GridOS product portfolio and associated services. The individual will own specific opportunities and accounts, integrating existing account management teams. They will develop new market and customer opportunities within existing key accounts and potentially new customers and segments. The role requires a degree in Business, Engineering, or a related field, extensive consultative and software sales experience in the Energy Utilities business, and knowledge of IT and OT industries. Fluency in English is required, with additional Nordic languages being beneficial. The position is remote and involves frequent travel to customer locations and other GE properties.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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