Technical Support Jobs in Remote
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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.
Process Excellence Lead (Customer Journey)
Company: Affirm
Location: Remote
Posted Jan 23, 2025
Affirm is seeking an experienced Program Manager for its Shared Services team. The role involves operating as a product and process expert, informing and executing strategies, monitoring product effectiveness, and ensuring performance improvements. The ideal candidate should have 5+ years of experience in Program Management, Product Operations, or Business Analytics, and a certification in Six Sigma, Project Management, or Design Thinking. They should also have experience in delivering large-scale business changes, managing program strategy, and using critical thinking/problem solving. SQL experience is a plus. Affirm offers competitive benefits including health care coverage, flexible spending wallets, time off, and an ESPP. The company is remote-first, with most roles available across the country.
Regulatory Affairs Specialist
Company: Thermo Fisher Scientific
Location: Remote
Posted Jan 23, 2025
The North American Regulatory Affairs Lead (RAL) is responsible for providing innovative regulatory solutions and expertise to support product development. This role involves strategic intelligence, guidance, and ensuring client deliverables meet regulatory requirements. The RAL acts as a liaison with internal and external clients, overseeing the preparation and submission of regulatory documentation. Essential functions include supporting documentation preparation, coordinating client deliverables, liaising with clients, and independently assessing sponsor regulatory needs. The role requires strong communication, negotiation skills, and a basic understanding of global/regional/national country requirements and regulatory affairs procedures.
Portfolio lifecycle Manager Allergy, Europe
Company: Thermo Fisher Scientific
Location: Remote
Posted Jan 23, 2025
Sr Manager, Human Predictive Genomics TSS
Company: Thermo Fisher Scientific
Location: Remote
Posted Jan 23, 2025
Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.
Biosciences Sales Development Program Representative - Eastern Region
Company: Thermo Fisher Scientific
Location: Remote
Posted Jan 23, 2025
The Sales Development Program (SDP) within the Biosciences Division (BID) is designed to advance the careers of high-potential individuals with laboratory, sales, and customer-facing experience. The program prepares participants for immediate territory management roles within the organization. It involves commercial and product training, job shadowing with salespeople and subject matter experts, and partnership with dedicated leaders and mentors. Candidates should have a Bachelor's in Life Sciences, 3+ years of work experience in a research laboratory and/or sales, and a relevant scientific background. The program offers comprehensive compensation and benefits, including a competitive hourly pay range, variable annual bonuses, and a Total Rewards package with medical, dental, and vision plans, retirement programs, and more.
Zendesk CRM Developer
Company: Samsara Inc.
Location: Remote
Posted Jan 23, 2025
Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Zendesk Developer to build and scale their global customer and technical support ticketing solution. The role involves designing, configuring, developing, testing, and deploying Zendesk projects, collaborating with various teams, and driving technical design and best practices. The ideal candidate will have 5+ years of software development experience, 2+ years on Zendesk, and expertise in Python, JavaScript, and a public cloud platform. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.
Advisory Solution Consultant
Company: ServiceNow
Location: Mexico City, Mexico / Remote
Posted Jan 23, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.
Oversight Directors - Cardio/General Medicine (CVGM Team)
Company: Thermo Fisher Scientific
Location: Remote
Posted Jan 23, 2025
Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.
Support Account Manager (Teamcenter)
Company: Siemens Digital Industries Software
Location: Toulouse, France / Remote
Posted Jan 23, 2025
Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.
Engineering Manager - Ads Signals Growth
Company: Reddit
Location: Remote
Posted Jan 23, 2025
Reddit, a large online community with 97M daily active users, is seeking an Engineering Manager for the Ads Signals Growth team. The role involves leading a team to develop and maintain APIs, 3P integrations, and infrastructure for collecting off-platform signals for advertising campaigns, while ensuring privacy compliance. Key responsibilities include setting technical vision, executing roadmaps, recruiting talent, fostering career development, ensuring quality control, and aligning with company goals. The ideal candidate should have 2+ years of team leadership and 5+ years of software engineering experience, preferably with ads domain knowledge.
Enterprise Account Executive, Provider Market
Company: Definitive Healthcare
Location: Remote
Posted Jan 23, 2025
Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. They are currently seeking an Enterprise Account Director with 7+ years of SaaS and consultative services selling experience, focusing on data and analytics. The role involves managing client relationships, creating strategic account plans, and staying updated on industry trends.