Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

EUS ENGINEER I/II

Company: Federal Reserve Bank of Philadelphia

Location: Philadelphia, PA / Remote

Posted Jan 23, 2025

The Federal Reserve Bank of Philadelphia is seeking a tech-savvy professional to join their team. This role involves formulating and implementing monetary policy, supervising banks, and providing financial services. The successful candidate will collaborate with leading tech professionals, dedicating more than $1 billion annually to technology. Key responsibilities include developing IT engineering designs, attending agile ceremonies, and overseeing problem avoidance actions. The ideal candidate should have comprehensive knowledge in their functional area, excellent communication skills, and familiarity with Microsoft 365 security products. A Bachelor's Degree or equivalent experience with a minimum of 6 years of relevant work experience is required. The bank offers a competitive benefits package, including tuition assistance, generous paid time off, and a 401(k) match.

Principal Product Designer, Advertising

Company: Life360

Location: Remote

Posted Jan 23, 2025

Life360, a leading mobile app and Tile tracking device provider, is seeking a Principal Product Designer to build an ad and promotions platform. The role involves designing user-centric ad experiences, collaborating with cross-functional teams, and ensuring accessibility compliance. The ideal candidate should have 7+ years of product design experience, proficiency in Figma, and a data-driven mindset. Life360 offers competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Security Engineer (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Security Engineer in Platform Security. The role involves threat hunting, monitoring for threats, and ensuring security tools scale with the company's growth. The ideal candidate should have experience in platform or product security, broad cybersecurity knowledge, and experience with telemetry data, SIEM platforms, and cloud environments. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Senior Expense Analyst

Company: Gorilla Logic

Location: Remote

Posted Jan 23, 2025

Gorilla Logic is seeking a Senior Expense Analyst to join their team in Broomfield. The role involves managing nondelivery spending, cash forecasting, process improvements, full cycle AP processing, billing support, accounts receivable management, month-end close journal entries, balance sheet reconciliations, credit card program management, employee stipend reimbursement, sales tax compliance, audit support, and various analyses and reporting. The ideal candidate should have an undergraduate degree in accounting or finance, 5+ years of experience in accounting, billing, finance, or collections, excellent organization and communication skills, and proficiency in Microsoft Office, Google Apps, and Apple computers. Bonus skills include experience in professional services or consulting, fast-paced environments, Salesforce, advanced Excel skills, and software conversion support.

Bilingual Customer Support Representative, Spanish Speaking

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore is seeking a Customer Support Representative for a fully remote role based in the United States. The ideal candidate will have 1+ years of experience in a contact center or technical support environment, or 2+ years of related customer support experience. The role involves delivering best-in-class customer experiences, troubleshooting technical issues, and partnering with Procore SMEs to resolve complex customer issues. The company offers a dynamic, diverse, and fast-paced environment with opportunities for long-term career growth. Procore provides cloud-based construction management software and values a culture of openness, optimism, and ownership.

Territory Account Executive, Denmark

Company: Cloudflare

Location: Remote

Posted Jan 23, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to drive new business in the Nordics region. The role involves developing and executing a comprehensive account/territory plan, driving sales to achieve revenue targets, creating compelling value propositions for Cloudflare services, managing contract negotiations, and maintaining a robust sales pipeline. The ideal candidate should be fluent in English and Danish, have a minimum of 6 years of direct B2B selling experience, understand computer networks, and possess strong interpersonal and organizational skills. Cloudflare is known for its commitment to protecting the free and open Internet, offering initiatives like Project Galileo and 1.1.1.1, and is an equal opportunity employer.

Regional Business Manager - Northeast Region

Company: Azurity Pharmaceuticals

Location: Remote

Posted Jan 23, 2025

Azurity Pharmaceuticals is a specialty pharmaceutical company that focuses on innovative products for underserved patients. They are an industry leader in providing high-quality medications and have a broad commercial product portfolio. The company is committed to patient-centric products and has benefited millions of patients across various markets. Azurity is also an inclusive workplace and an Equal Opportunity Employer. The Region Business Manager role involves managing and leading field sales representatives, developing business plans, and ensuring product strategies are executed effectively. The ideal candidate should have a BA/BS degree, 5+ years of progressive experience in specialty pharmaceutical sales, and strong leadership and analytical skills.

Principal Software Engineer - Ecosystem

Company: Pulumi

Location: Remote

Posted Jan 23, 2025

Pulumi is seeking an experienced software engineer to join their remote team. The role involves expanding the Pulumi ecosystem, interacting with the distributed team and open source community, leading projects, and mentoring. The ideal candidate should be familiar with Go or interested in learning, have cloud infrastructure knowledge, and 5+ years of professional software development experience. Pulumi offers competitive compensation, benefits, and a remote-first culture.

Sales Account Executive (Southeast Region)

Company: Digital Hands

Location: Remote

Posted Jan 23, 2025

Digital Hands is a leading Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology productive and secure. They are seeking a dynamic Sales Account Executive (SAE) in the Southeast territory to acquire new logos focusing on mid-to-large enterprises. The ideal candidate is a hunter, relationship-focused, tech-savvy, results-driven, and a strong communicator. The role involves generating new business, engaging prospects, and leading field marketing engagements in the territory.

Regional Business Manager - Northwest Region

Company: Azurity Pharmaceuticals

Location: Remote

Posted Jan 23, 2025

Azurity Pharmaceuticals is a specialty pharmaceutical company that focuses on innovative products for underserved patients. They are an industry leader in providing high-quality medications and have a broad commercial product portfolio. The company is committed to patient-centric products and has benefited millions of patients across various markets. Azurity is also an inclusive workplace and an Equal Opportunity Employer. The Region Business Manager role involves managing and leading field sales representatives, developing business plans, and ensuring product strategies are executed effectively. The ideal candidate should have a BA/BS degree, 5+ years of progressive experience in specialty pharmaceutical sales, and strong leadership and analytical skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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