Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Operations & Technology

Company: Bombas

Location: Remote

Posted Jan 23, 2025

Bombas, a comfort-focused premium basics brand, invites interested candidates to join their Talent Community for future openings in Operations & Technology teams. The company, founded in 2013, donates a pair of socks for every pair sold, aiming to help those in need. Bombas has expanded its mission to include underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters. The company values diversity and inclusivity, fostering a team environment where all voices are heard. Bombas offers competitive compensation, benefits, and a fun, relaxed office environment, emphasizing work-life balance and community involvement.

Staff Software Engineer, Backend - FinHub

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 23, 2025

Coinbase is seeking a highly experienced software engineer with a passion for crypto and blockchain technology to join their Platform Product Group. The role involves architecting and developing a platform for financial data, managing projects, mentoring team members, and collaborating with various teams. The ideal candidate should have 8+ years of software engineering experience, big data systems architecture experience, and a track record of uplevelling junior engineers. They should also be passionate about building an open financial system and have experience in integrating with NetSuite APIs and developing financial tools.

Technical Recruiter (Temp / Contract)

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company specializing in social impact education, is seeking a temporary Technical Recruiter. The role involves partnering with hiring managers, full-cycle recruitment, building strong relationships, and developing sourcing strategies. The ideal candidate should have 2+ years of tech recruiting experience, excellent communication skills, strong technical skills, and experience with applicant tracking systems. The position offers a competitive hourly rate, remote work, and potential extension beyond the initial 3-month assignment. EVERFI is committed to equal employment opportunities.

General Upwork Application

Company: Upwork

Location: Remote

Posted Jan 23, 2025

Senior Oncology Data Specialist (ODS-C): Full-Time

Company: Q-Centrix

Location: Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking talented individuals to join their team. They offer a flexible, 100% remote environment with competitive pay and comprehensive benefits. The role involves delivering quality solutions to hospital partners, performing data collection and reporting, and supporting the CoC Accreditation process. Required skills include experience with multiple patient medical record systems, strong analytical skills, and high standards for accuracy. The company values information security and privacy, and is SOC2 + HITRUST certified. They offer opportunities for learning and growth, and are committed to diversity, equity, and inclusion.

Learning Strategist - Tech/Professional Services, Support Enablement

Company: KeepTruckin

Location: Remote

Posted Jan 23, 2025

KeepTruckin, a company specializing in AI and computer vision for vehicle safety and efficiency, is seeking a Learning Strategist. The role involves developing and implementing learning programs, conducting technical training needs analysis, and working closely with Tech Engineers. Responsibilities include vetting requests, analyzing their scope, and collaborating with various teams for product launches and training initiatives. The ideal candidate should have 3+ years of instructional design experience, strong communication and data analysis skills, and a background in training, learning, and development.

Sales

Company: J. J. Keller & Associates, Inc.

Location: Green Bay, WI / Remote

Posted Jan 23, 2025

Demand Generation Marketing Manager, Workplace Culture

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Demand Generation Marketing Manager role involves executing marketing strategies, managing channels, designing campaigns, and driving leads. The role requires 3-5 years of experience in demand generation, content marketing, or paid advertising, along with skills in CRM, marketing automation, and project management. EVERFI offers competitive benefits, a casual work environment, and opportunities for professional growth.

Program Manager, Disaster Response

Company: GlobalGiving

Location: Remote

Posted Jan 23, 2025

GlobalGiving is seeking a Program Manager for their Disaster Response Team. The role involves supporting community-led responses to humanitarian crises and natural disasters, managing disaster and humanitarian programs, and communicating effectively with stakeholders. The ideal candidate should have a bachelor's degree in a relevant field, at least 4 years of experience in humanitarian response or human rights, and a commitment to disrupting the status quo in philanthropy. They should also have experience in grantmaking, understanding of human rights risk assessment, and proficiency in technology-enabled processes. The position offers a competitive salary, flexible work hours, remote work options, and a meaningful job with opportunities for professional development.

Email Marketing Associate

Company: Yello

Location: Remote

Posted Jan 23, 2025

Yello, a talent acquisition software company founded in 2008, is seeking an experienced email marketing professional. The ideal candidate should have 1 year of experience in email marketing, HTML & CSS coding proficiency, and strong problem-solving skills. The role involves managing end-to-end email production processes, campaign optimization, and reporting. The candidate will collaborate with internal teams, stay updated on email marketing best practices, and support growth marketing initiatives. Yello recently merged with WayUp, a leading Diversity & Inclusion platform.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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