Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Area Sales Manager - NAM - Power Quality

Company: Hitachi Energy

Location: Charleroi, Belgium / Remote

Posted Jan 23, 2025

Technical Customer Success Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Account Executive - Publicis (NY)

Company: Yieldmo

Location: Remote

Posted Jan 23, 2025

Yieldmo, an advertising platform utilizing AI and custom ad formats, seeks a seasoned seller with Publicis agency experience to drive new revenue. The ideal candidate, a strategic hunter, will build relationships, close business, and represent Yieldmo at industry events. Requirements include 3+ years in programmatic advertising, sales experience, and established Publicis agency contacts. Yieldmo values innovation, agility, intelligence, autonomy, and togetherness, offering a hybrid work model, comprehensive benefits, and competitive compensation.

Software Development Manager, Data Engineering. Generative AI

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a Software Development Manager for the AEC Solutions group to lead a team in building data pipelines for AI, deep learning, and generative AI. The role involves collaborating with AI Researchers, ML Engineers, Software Architects, and Experience Designers. The ideal candidate should have a BS or MS in Computer Science, 10+ years of software development experience, and experience in the AEC industry. The position offers the opportunity to shape the future of the AEC industry and work with cutting-edge technologies.

Staff Security Engineer, Vulnerability Management

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a Vulnerability Management expert with at least 5 years of experience in the field. The role involves leading the VM program, partnering with engineering and security teams, and driving continuous improvement in vulnerability management processes. The ideal candidate should have strong technical skills, excellent communication abilities, and a strategic mindset. They should be passionate about building an open financial system and capable of navigating ambiguity to deliver results. The position offers a competitive salary range and the opportunity to work remotely.

Senior Software Engineer I, Frontend Design System

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Senior Software Engineer, Frontend to join their Design System team. The role involves developing and maintaining a design system using React/TypeScript, collaborating with UX designers, and working closely with other frontend developers. The ideal candidate should have experience building a design system for an organization, particularly at scale, and prefer to solve problems with technology rather than process. HubSpot values flexibility and connection, and offers a culture that empowers employees to do their best work.

Strategic Partnerships Manager, Life Sciences Division

Company: Arcadia

Location: Remote

Posted Jan 23, 2025

Arcadia is seeking a Strategic Partnerships Manager to expand their Life Sciences Division. The role involves managing current partners, sourcing new ones, and fostering revenue growth through strategic collaborations. The ideal candidate should have extensive experience in Life Sciences channel partnerships, deep understanding of real-world data (RWD) use cases, and fluency in utilizing EMR data. They must be able to articulate the value of partnerships, navigate complex negotiations, and build robust, data-driven relationships. Success in this role includes gaining in-depth knowledge of Arcadia's offerings, establishing strong relationships with stakeholders, and expanding the partner ecosystem.

Principal Software Engineer - Regulated Industries

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Software Engineering Technical Specialist

Company: Kyndryl

Location: North Kingstown, RI / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Software Engineering Technical Specialist to contribute to their software engineering space. The role involves developing solutions in domains like Security, Systems, Databases, and Networking Solutions. The successful candidate will be a leader, demonstrating technical expertise and team leadership skills. They will work closely with various teams to deliver high-quality products and features through the agile software development lifecycle. The role also includes coaching and mentoring engineers. Kyndryl values effective communication, collaboration, and a growth mindset. The company offers competitive compensation, benefits, and opportunities for professional development.

Lead, Infrastructure Security Engineer - Data Protection

Company: Prudential Financial

Location: Remote

Posted Jan 23, 2025

Prudential is seeking a Lead, Infrastructure Security Engineer for the Security Service Data Protection team. The role involves partnering with various teams to improve cyber defense capabilities, designing technical architecture for solutions like UEBA, SIEM, and SOAR, and developing requirements and implementation strategies. The ideal candidate should have a Bachelor's degree in Computer Science or related fields, experience with agile methodologies, TDD, and strong communication skills. Prudential offers competitive compensation, benefits including health insurance, 401(k) match, pension plan, wellness programs, and education benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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