Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Software Engineer, Transactional Data Platform

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Field CTO (Northeast) - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Field CTO to serve as a critical role within Digital Velocity. The F-CTO will represent the entire Digital Velocity portfolio, collaborating with peers from Digital Infrastructure to ensure optimal outcomes for clients on their digital transformation journey. Key responsibilities include developing segment strategies, acting as the CTO of their assigned segment, and driving DV consulting growth. The ideal candidate should have a Bachelor's Degree in Computer Science or related field, or equivalent experience, and demonstrate strong interpersonal and presentation skills.

Director of Product, Data

Company: Axios

Location: Remote

Posted Jan 23, 2025

Axios is seeking a Director of Product to lead data initiatives and consumer insights. The role involves developing world-class data products, interfacing with stakeholders, and supporting product leads. The ideal candidate is a strategic thinker with expertise in data strategy, collaboration, and leadership. They should have experience in educating on data initiatives, strong communication skills, and proficiency in SQL. The role offers a salary range of $180,000 - $220,000, along with comprehensive benefits including health insurance, retirement plans, and flexible work policies. Axios is committed to diversity and inclusion.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Collateralized Loan Obligation (CLO) .Net/SQL Lead Developer - Vice President

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 23, 2025

Deutsche Bank is seeking a Vice President with extensive experience in .Net and SQL Server applications to lead the development of the Solvas platform for their CLO and Structured Credit business. The role involves guiding a team, contributing to platform enhancements, and fostering a collaborative environment. The bank offers a diverse workplace, hybrid working model, competitive compensation, and various benefits. The ideal candidate should have strong communication skills, be self-motivated, and have experience managing development teams.

Manager - Software Engineering

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The Manager, Software Engineering role involves leading a team in delivering software solutions, gathering requirements, and mentoring team members. Key responsibilities include understanding application architecture, coordinating with technical leads, and participating in project planning. Required qualifications include a Bachelor's degree, 8+ years in application development, and experience with Google Cloud Platform, Agile practices, and Atlassian suite tools. CDW values diverse perspectives, fostering a positive work environment with opportunities for career growth.

Manager, Marketing Leads Management

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a dynamic Marketing Leads Manager to build a new leads function and capabilities. The ideal candidate will have experience in lead generation, demand generation, or marketing automation, preferably in a B2B SaaS or technology company. They will develop and execute lead generation strategies, analyze metrics, implement lead scoring, and collaborate with cross-functional teams. The role requires strategic thinking, data analysis, and leadership skills. CDW fosters an environment that embraces collaboration, inclusivity, and individuality, and paves the path for personal and professional growth.

Senior Consultant - Oracle & Postgres DBA - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, offers an opportunity for a skilled Oracle and Postgres Database Administrator (DBA). The role involves providing advanced Digital and/or Data consulting solutions, including design, systems integration, and testing. The DBA will handle client engagements requiring knowledge of multiple technologies, provide technical presales support, and perform administration duties for database infrastructure. Key responsibilities include design, development, implementation, documentation, and optimization of Oracle and Postgres solutions, troubleshooting errors, and maintaining high client satisfaction. The ideal candidate should have a Bachelor's degree in a relevant field and at least four years of experience with Oracle and/or Postgres. Certifications and consulting experience are preferred. CDW fosters a positive work environment with opportunities for career growth and diverse perspectives.

Project Manager for Multi Cloud Project

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a project manager with experience in distributed system construction, technical leadership, and customer coordination. The role involves project management tasks, quality control, and failure handling in a cloud environment. The ideal candidate should possess strong analytical skills, high personal drive, and a growth mindset. Kyndryl values diversity and inclusivity, offering opportunities for professional development and a supportive work environment.

Enterprise Architect - Fortinet Expert

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join as Fortinet Enterprise Architects. The role involves strategic planning and completion of complex projects, serving as a thought leader on the Network Security team, and developing services with a focus on Fortinet Security solutions. The ideal candidate should have a Bachelor's degree in Cybersecurity or related field, 10+ years of industry experience, and advanced technical certifications. They must possess extensive experience in advisory and consulting roles related to network security, with a focus on strategic security architectures and solutions. Exceptional communication skills and the ability to prioritize tasks are required. CDW offers a culture that values diverse perspectives, empowering leadership, and opportunities for career growth.

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Direct Tax Manager to lead a team of tax professionals in managing US income tax compliance, audits, planning, forecasting, and accounting processes. The role involves proposing strategies to reduce corporate tax burden, managing global tax compliance calendar, and providing performance management to team members. The ideal candidate should have a Bachelor's degree, 5+ years of relevant tax experience, strong knowledge of ASC 740, and excellent communication skills. CDW values collaboration, inclusivity, and professional growth, offering a life in balance and opportunities for significant impact on organizational success.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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