Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Mid-Market Account Executive - PubSec

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves end-to-end customer engagement, strategic outbound prospecting, and embedding Samsara's cultural principles. Ideal candidates have 2+ years of closing sales experience, a proven track record in quota achievement, and experience in new school, government, and/or public sector accounts. The position is remote and open to US residents. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Software Development Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Senior Software Development Engineer to build and maintain a distributed compute system. The ideal candidate should have 4+ years of hands-on software development experience, preferably in Go, Java, Python, or .NET. They should be comfortable with public cloud infrastructure components and have experience implementing unit and integration tests. The role involves writing testable, readable, and maintainable code, performing code reviews, and engaging in technical discussions. The candidate will also proactively automate processes, improve code quality, and participate in on-call rotations to support production systems. Autodesk values a culture of belonging and offers competitive compensation packages.

Engineer III - Sensor, Windows Vulnerability Research & Detection (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Software Engineer III for its Content Research & Exploit Detection team. The role involves developing detection strategies for attack techniques across Windows OS versions, collaborating with various teams, and contributing to team initiatives. The ideal candidate should have post-secondary education in computer science, engineering, or information security, low-level OS knowledge, proficiency in C, C++, Python, and familiarity with multiple processor architectures. Bonus points for relevant certifications, prior experience in vulnerability analysis, software instrumentation, and cyber security practices.

Mainframe Application Modernization SME

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Power Electronics Field Sales Representative

Company: Arrow Electronics

Location: Remote

Posted Jan 23, 2025

Richardson RFPD, an Arrow Company, is seeking an experienced Field Sales Representative for a Power Electronics role in the Central or Eastern U.S. The ideal candidate will have at least 5 years of related sales experience, a 4-year degree, and a strong understanding of high power components. Key responsibilities include demand creation, relationship management, and driving new opportunities within accounts. The role involves working closely with suppliers and customers, understanding their needs, and translating them into Richardson RFPD's requirements. The company offers competitive compensation, benefits, and growth opportunities.

Financial Analyst IV - Senior Treasury Liquidity Manager

Company: TD Bank

Location: Remote

Posted Jan 23, 2025

TD Bank is offering a finance position in Cherry Hill, New Jersey, with a salary range of $86,840 - $139,360 USD. The Intraday Liquidity and Collateral Monitoring Team role involves managing and monitoring U.S. intraday liquidity and collateral across combined U.S. operations. The role requires 7+ years of related experience, accounting knowledge, and strong analytical skills. TD Bank emphasizes growth opportunities, skill development, and fair compensation. The position involves complex analysis, project support, and mentoring less experienced staff. Preferred qualifications include an MBA, experience in intraday liquidity management, and knowledge of key liquidity regulations.

Sales Commissions Manager, Strategic Finance

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with millions of daily active users, is hiring a Sales Commissions Manager. The role involves managing, analyzing, and optimizing sales commission processes, ensuring accurate and timely payouts, and collaborating with various teams. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. Reddit offers comprehensive benefits including healthcare, 401k matching, flexible vacation, and parental leave. The base pay range for this position is $140,800—$197,100 USD.

Senior Software Engineer I, Frontend Design System

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking a Senior Software Engineer, Frontend to join their Design System team. The role involves developing and maintaining a design system using React/TypeScript, collaborating with UX designers, and working closely with other frontend developers. The ideal candidate should have experience building a design system for an organization, particularly at scale, and prefer to solve problems with technology rather than process. HubSpot values flexibility and connection, and offers a culture that empowers employees to do their best work.

Software Engineer II

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking passionate software engineers to join their team. They aim to empower teams with no-code tools for project management and workflow automation. The company values product-oriented engineers who can own, architect, and implement features. The Sheet links and formulas team is currently scaling backend services to handle significant growth. The role involves delighting customers with feature implementations, extending RESTful API, developing server-side Java code, and participating in quality assurance. Required qualifications include 2+ years of software development and Java experience, and legal eligibility to work in the US. Benefits include competitive salary, 401k match, flexible time off, and professional growth opportunities.

Senior Manager, Web Marketing

Company: Storyblocks

Location: Remote

Posted Jan 23, 2025

Storyblocks is seeking a Senior Manager, Web Marketing to manage day-to-day web marketing for both e-commerce and B2B funnels. The role involves defining, executing, and owning marketing website strategy, working closely with SEO, Demand Gen, Content Marketing, Design, Product, and Engineering teams. Success is measured by e-commerce bookings and B2B pipeline, aligned with SEO, CRO, and UX KPIs. The ideal candidate should have 7-10 years of web marketing experience, proficiency in WordPress, and strong analytical skills. They should be a collaborator, critical thinker, and problem solver, capable of leading cross-functional teams. The role offers competitive compensation, benefits including 401(k), medical, parental leave, unlimited vacation, and a casual work environment. Storyblocks is committed to empowering storytellers by removing creative barriers and democratizing video creation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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