Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr. Partner Solutions Architect

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Sr. Partner Solutions Architect to drive Partner Solutions strategy, capabilities, practice development, and channel growth. The role involves partnering with Global and Regional System Integrators, developing strategic solution plans, driving business-centric solution activation plans, collaborating on solution design, leading global practice development, providing strategic leadership, delivering enablement and thought leadership, leading solution workshops, and championing thought leadership initiatives. The ideal candidate should have 8+ years of experience in product, consulting, and sales, with a strong understanding of Cloud Native Platforms and familiarity with the Atlassian Platform. They should have expertise in solution design & pre-sales, experience with partners, consultative selling & business insight, effective communication skills, continuous learning, and a results-driven mindset.

Oracle Database Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Frankfurt, Germany / Remote

Posted Jan 23, 2025

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Director, Senior SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, and at least 10 years of successful sales experience in the SAP product and services space. They should possess deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication and negotiation skills. The role offers opportunities for career growth, hands-on experience, and learning opportunities.

Product Manager

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a product manager. The role involves owning a piece of the product roadmap, leading a team, and collaborating with engineering. Essential functions include managing timelines, resources, and blockers, establishing metrics, and understanding business objectives and user feedback. The ideal candidate has 3+ years of product management and technology development experience, strong communication skills, and problem-solving abilities. Healthcare industry experience is preferred. Q-Centrix offers a competitive salary, robust benefits, and a supportive work environment.

(Associate) Medical Director - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate will have an MD or equivalent degree, significant experience in the pharmaceutical industry, and strong medical knowledge. They should be fluent in English, understand the NDA submission process, and have experience with regulatory guidelines for adverse event reporting. The mission is to enable customers to make the world healthier, cleaner, and safer.

Client Success Lead - Travel & Ticket Marketplaces

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is seeking a Client Success professional with B2B experience, preferably in online ticket marketplaces or travel industry. The role involves leading key accounts, implementing proactive client management strategies, analyzing merchant performance, and collaborating cross-functionally. The position offers a competitive pay package, including base pay, sales incentives, and comprehensive benefits. Affirm is a remote-first company with a focus on inclusivity and diversity.

Field Service Technician - Wind Turbines (Strzegom / Legnica / Wroclaw)

Company: GE Vernova

Location: Wroclaw, Poland / Remote

Posted Jan 23, 2025

GE Vernova Onshore Wind is seeking qualified Field Technicians to join their service and maintenance team in Poland. The role involves independent fault analysis and repair of wind turbine generator systems, planned maintenance, and documentation. The ideal candidate should have professional training in the electrical sector, PLC familiarity, and excellent diagnostic skills. They must be comfortable working at heights, have strong communication skills, and a Class B driving license. GE Vernova offers a competitive compensation package, professional training, and a chance to work with talented experts.

(German) Senior Customer Success Manager (13-month contract)

Company: Hootsuite

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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