Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Vice President, Network Operations

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 23, 2025

Oscar, a tech-driven health insurance company, is hiring a Vice President of Network Operations. The role involves overseeing provider network strategy, leading teams in Provider Data Management, Network Monitoring, and Performance Management. The VP will drive network optimization, ensure quality and compliance, and enhance operational efficiency. The ideal candidate should have extensive experience in healthcare provider network operations, data governance, and reporting tools, with a focus on provider data management, network performance, and process improvement.

Sr. Manager, Strategic Engagement Management, APAC

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Appian SW Integrator/Low Code Developer

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is seeking a TS/SCI cleared Appian Software Integrator / Low Code Developer for a 10-year DOMEX Technology Platform (DTP) contract supporting DIA-NMEC. The role involves working closely with Systems Engineers, Software Engineers, Architects, and Operations Engineering/Manager on various tasks including backend and frontend software engineering, deployment, and maintenance of services. The ideal candidate should possess a Bachelor's or Master's degree with relevant experience, an Active Top Secret/SCI clearance, and expertise in Appian, Docker, Kubernetes, and DevOps practices. Strong communication skills and teamwork are essential. The position offers opportunities for career growth and working on mission-focused, solutions-oriented teams.

Product Owner

Company: Leidos

Location: Remote

Posted Jan 23, 2025

Leidos is seeking an experienced, entrepreneurial Product Owner for a fully remote role. The ideal candidate will have broad IT experience, deep understanding of IT management, and strong business acumen. They should be collaborative, analytical, and possess excellent problem-solving skills. The Product Owner will develop and communicate a clear product vision, collaborate with stakeholders, and manage product backlogs. They will also lead product-release plans, ensure compliance with company policies, and conduct market analysis. Basic qualifications include an active Public Trust Clearance, a Bachelor's Degree, and at least 10 years of experience in large-scale projects. Preferred qualifications include experience in the Federal Government, Agile certifications, and expertise in Atlassian suite products.

Professional Services Manager, Manufacturing

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk Consulting is seeking a Manufacturing Consulting Manager for North America. The role involves leading a team of professionals, guiding customers in building their data strategy, and shaping service delivery. The ideal candidate should have a Bachelor's degree in Engineering, at least 7 years of Manufacturing industry experience, and proficiency in Autodesk products. Responsibilities include managing consultants, driving strategic thinking, and developing a manufacturing solution portfolio. Autodesk offers a competitive compensation package, including a salary range of USD 118,100 - 191,070 per year.

Advisory Solution Consultant

Company: ServiceNow

Location: Calgary, Canada / Remote

Posted Jan 23, 2025

Regional General Manager, Dental Sales - Houston

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a leadership role responsible for driving sales growth and operational excellence in a $100M geographic region. Key responsibilities include leading sales and operations teams, fostering a collaborative culture, and managing customer relationships. The role involves strategic planning, P&L management, talent development, and overseeing marketing programs. The ideal candidate should have strong business acumen, leadership skills, and industry knowledge, with a minimum of 10 years of professional experience and a Bachelor's degree.

Sr. Software Engineer - Ingestion (Remote)

Company: CrowdStrike

Location: Minneapolis, MN / Remote

Posted Jan 23, 2025

Application Developer III (remote)

Company: Cencora

Location: Remote

Posted Jan 23, 2025

Cencora is seeking a highly skilled Application Developer III Sr to join their team. The role involves designing, developing, and maintaining both frontend and backend systems to ensure high performance and exceptional user experiences. Key responsibilities include proficiency in HTML, CSS, JavaScript, Angular, version control, responsive design, core Java, popular Java frameworks, testing and code quality, database management, security, deployment and scalability, system design and architecture, and RESTful APIs. Additional skills preferred include Jira, XSLT, and understanding of EDI, Business Process Modeling, and Axway/IBM middleware integration products. The ideal candidate should have a Bachelor's degree in Programming/Systems or Computer Science, or equivalent work experience, with typically five or more years of application programming and analysis experience. Cencora offers competitive compensation, benefits, and resources to support a highly inclusive culture and team members' wellness.

Partner Account Director

Company: Illumio

Location: Soest, Netherlands / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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