Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Principal Software Engineer

Company: Procore Technologies

Location: Austin, TX / Remote

Posted Jan 23, 2025

Software Developer

Company: Stride Consulting

Location: Remote

Posted Jan 23, 2025

Stride, a female-founded organization established in 2014 by Debbie Madden, is a values-driven software development company. They have worked with notable clients like Stash, CodeAcademy, and Plated. Stride offers opportunities for growth, learning, and collaboration with cross-functional teams. They emphasize agile practices, extreme programming, and continuous improvement. The role requires 3+ years of experience in technologies like Ruby, JavaScript, Python, or Java, and familiarity with agile practices. The wage range is $120,000 - $130,000, and Stride is committed to equal opportunity and diversity.

Security Solutions Executive

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW is offering a Security Solutions Executive position with a competitive salary range of $115,200 to $160,000. The role involves selling security services and products, expanding CDW Security's customer base, and achieving revenue targets. The ideal candidate should have a Bachelor's degree, 10+ years of experience in security services, and mastery of at least seven security focus areas. Key responsibilities include developing strategies, cultivating relationships, and providing accurate sales pipeline updates. CDW is a leading technology solutions provider with a culture that values expertise, empowering leadership, and diverse perspectives.

Insurance Call Center Agent (Remote) $3,000 New Agent Bonus

Company: AAA Club Alliance

Location: Remote

Posted Jan 23, 2025

AAA Club Alliance is recruiting Insurance Sales Agents for their dynamic call center team. The role involves selling new insurance and membership products to clients, with a focus on placing new business insurance policies to support agency objectives. The company offers a comprehensive training program, excellent coaching, and a culture of success. They are currently providing a $3,000.00 New Agent Bonus. The work schedule is from 9:30 a.m. to 5:45 p.m. (Monday - Friday), with one late night per week and potential weekend work. The total rewards package includes a competitive base hourly rate, commissions, paid time off, 401(k) plan, medical benefits, free AAA membership, and more. The ideal candidate should have a current P&C license, two years of professional sales experience in an insurance environment, and strong interpersonal and communication skills.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Enterprise Account Executive - Mountain

Company: Tonkean

Location: Remote

Posted Jan 23, 2025

Tonkean is a customizable process experience platform that enables intelligent, personalized automations across various organizational systems. It aims to improve employee experience by democratizing access to advanced technologies, automating low-value tasks, and facilitating cross-team collaboration. The company seeks an Enterprise Account Executive with a strong network in procurement and legal operations to identify and close strategic enterprise customers, exceed revenue targets, and serve as a trusted advisor. Tonkean values innovation, prioritizes people, and fosters a culture of collaboration and diversity.

Cloud Engineer (5621)

Company: MetroStar

Location: Remote

Posted Jan 23, 2025

MetroStar Systems is seeking a Cloud Engineer with experience in Microsoft Azure to design, implement, and maintain secure cloud infrastructure solutions. The role involves collaborating with development teams, managing CICD pipelines, ensuring security best practices, and supporting cloud migration projects. The ideal candidate will have active Secret security clearance, 3+ years of Azure cloud infrastructure management experience, and proficiency in automation tools like Terraform, ARM templates, and PowerShell scripting. Familiarity with Azure security tools, CICD processes, and DevOps tools is required. MetroStar Systems is committed to building a diverse and inclusive culture, encouraging applicants who may not meet every qualification to apply.

Technical Recruiter (Temp / Contract)

Company: EVERFI

Location: Remote

Posted Jan 23, 2025

EVERFI, a global technology company specializing in social impact education, is seeking a temporary Technical Recruiter. The role involves partnering with hiring managers, full-cycle recruitment, building strong relationships, and developing sourcing strategies. The ideal candidate should have 2+ years of tech recruiting experience, excellent communication skills, strong technical skills, and experience with applicant tracking systems. The position offers a competitive hourly rate, remote work, and potential extension beyond the initial 3-month assignment. EVERFI is committed to equal employment opportunities.

Solutions Engineer

Company: Prefect

Location: Remote

Posted Jan 23, 2025

Prefect is a remote-first company offering an open-source data workflow automation platform. They are seeking a Solutions Engineer with 2+ years of experience in a customer-facing role, Python, and a major cloud platform. The role involves engaging with customers, developing technical solutions, and driving product and culture forward. Prefect provides top-notch benefits including remote work, equity, 401k, unlimited PTO, and more. They are committed to belongingness and equal opportunity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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