Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

ASEAN Analyst Contractor, Frontierview

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

The job posting is for a remote research contractor role in the APAC region, focusing on monitoring economic, political, and regulatory developments. The successful candidate will report to a senior researcher and be part of FrontierView's global research team. The role involves conducting primary and secondary research, creating analysis and presentations, and presenting to senior executives. The ideal candidate should have a strong economics background, excellent communication skills, and knowledge of ASEAN markets. The contract duration is 6-12 months.

Senior Software Engineer I, RCM

Company: Spring Health

Location: Remote

Posted Jan 23, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to serve 10 million people. They are seeking a Senior Engineer for their Revenue Cycle Management Team to build software for efficient payment pathways and user experiences. The role involves creating experiences with React, streamlining payment flows, quality assurance, observability and monitoring, leading features, and mentoring engineers. The target base salary range is $159,100 - $194,150. Spring Health offers comprehensive benefits, including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Research Associate I - Patient Preference

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Research Associate I position involves supporting patient preference research projects, conducting background and literature reviews, assisting in developing preference elicitation instruments, interviewing patients and physicians, analyzing qualitative data, and creating client deliverables. The role requires a Master's or Bachelor's degree in a quantitative discipline, relevant job experience, and proficiency in MS Office software. Experience with statistical programming languages and ATLAS.ti is preferred. The position offers a competitive salary range of $70,000.00-$95,000.00 in Maryland, along with a comprehensive Total Rewards package including health benefits, paid time off, retirement programs, and more.

Staff Software Engineer, Business Experience

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with 97M daily active users, is seeking a Staff Engineer for a remote role. The ideal candidate will have 8+ years of software development experience, proficiency in front-end languages like JavaScript, TypeScript, and frameworks such as React or Vue. They will work cross-functionally, contributing to the full development cycle, and help mentor junior engineers. The role offers comprehensive benefits including healthcare, 401k match, and flexible vacation. Reddit is committed to diversity and equal opportunity.

Sr. Manager, Marketing Operations

Company: Pluralsight

Location: Remote

Posted Jan 23, 2025

Pluralsight is seeking a Senior Manager, Marketing Operations to lead a team of automation and technology specialists. The role involves serving as a subject matter expert for Marketo and connected platforms, optimizing data and integrations, and driving data quality initiatives. The ideal candidate will have 5-7 years of marketing operations experience, proficiency in multiple platforms, and a track record of managing and inspiring high-performing teams. They should also have experience in lead management, data enrichment, and knowledge documentation. Pluralsight offers a competitive compensation package, benefits, and a culture that values diversity, trust, and collaboration.

Senior Developer, Back End(Ruby), Core Payments

Company: Fullscript

Location: Remote

Posted Jan 23, 2025

Fullscript, a leading provider of wholeperson care, is seeking an experienced Senior Ruby Engineer to build a platform for rich, stable, and compelling user experiences. The role involves planning solution designs, implementing core business logic, building and maintaining integrations, and contributing to technical improvements. Fullscript offers competitive pay, generous PTO, an RRSP match program, flexible benefits, a training budget, and a discount on their product catalog. They are committed to diversity and equal opportunity employment, with a remote work policy and a focus on sensitive information security.

Sr Account Director, Business Development - AES

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Senior Account Director for its Business Development team, specifically for the Accelerated Enrollment Solutions (AES) business. The role involves securing and retaining business through professional sales activities, positioning PPD as a primary provider for clinical development work, and ensuring client satisfaction. The ideal candidate will have a Bachelor's degree, relevant experience (equivalent to 5+ years), and a proven track record in hunting and securing new business opportunities. The company's mission is to enable customers to make the world healthier, cleaner, and safer.

Integrations Developer

Company: StackAdapt

Location: Remote

Posted Jan 23, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an Integration Developer. The role involves designing, developing, and maintaining integration solutions for SaaS systems, collaborating with various teams, and improving application development posture. The ideal candidate should have a Bachelor's degree in computer science or a related field, 3-5 years of hands-on integration development experience, and knowledge of various integration methods and tools. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive work environment.

Account Director, Customer Growth - Central

Company: Coupa

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company values innovation, collaboration, and global impact. As a Customer Growth Account Director, one directly influences organizational growth by driving account expansion, identifying cross-sell opportunities, and fostering strong relationships with customers. The role requires a strong SaaS sales background, domain knowledge in Spend Management, and the ability to develop unique value propositions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages