Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

HRBP Manager

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Paralegal, Legal & Compliance II

Company: TrueML

Location: Remote

Posted Jan 23, 2025

TrueAccord, a subsidiary of TrueML, is a company that combines machine learning with a human-based approach to transform debt resolution. They aim to help millions of consumers regain and maintain their financial health. The company is seeking a Paralegal in their Legal & Compliance department to support their growth trajectory. The role involves proactively monitoring and optimizing processes to align with evolving regulations, managing litigation, and ensuring companywide compliance with licensing and bonding requirements across all 50 states.

Bid Manager

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a Bid Manager to join their innovative team. The role involves creating bids/estimations/quotations based on customer specifications, developing speciation/design solutions with clients, and managing all technical, financial, and operational aspects of bids. The successful candidate will work across various business streams, cultures, and countries, building relationships within the organization. They will also assist in implementing and promoting Hitachi's sales and tendering policies and procedures. Essential requirements include 5-10 years of Bid/Tendering Management experience, recognized engineering qualification, and knowledge in HV and MV sectors. The company offers an inclusive work environment, career growth opportunities, supportive team, work-life balance, and competitive benefits.

Infrastructure Security Engineer

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

AppFolio, a pioneering cloud and AI company, is seeking an Infrastructure Security Engineer. The role involves designing, building, and maintaining security infrastructure, and promoting a 'secure by default' culture. The ideal candidate should have 2-5 years of experience with AWS, Terraform, Linux Enterprise systems, CI/CD pipelines, and automation scripting. Proficiency in Ruby is required, with an eagerness to learn new languages. The position offers a base salary of $104,000-$130,000, with additional benefits and bonuses.

Investing Analyst

Company: Ensono

Location: Remote

Posted Jan 23, 2025

Intern, Business Planning

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking an MBA Intern for a 12-week GTM Finance role. The intern will lead special projects, optimize the GTM model, and design business cases for strategic projects. They'll work with cross-functional teams, drive transformation through data-driven stories, and manage multiple projects. Minimum qualifications include being enrolled in a full-time MBA or related field, with a graduation date in December 2025 or later. The internship offers a paid, flexible workplace approach and opportunities for professional development.

Engineering Manager (Provider CX & Group Practice Tooling)

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by making it accessible to all. With over 45,000 providers and 1 million patients served, Headway is expanding its engineering team. They're seeking experienced engineering leaders to join newly formed teams focused on tooling for Group Practices and delivering best-in-class support experiences. The ideal candidate will have 3-5+ years of software engineering and management experience, a strong technical foundation, and a product mindset. Headway offers competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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