Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Enterprise Account Executive- Healthcare (NE Territory)

Company: UKG

Location: Remote

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking an Account Executive for its Healthcare Team. The role involves selling into the Enterprise space, using consultative selling skills to understand prospect business requirements and recommend UKG software solutions. The ideal candidate should have 5-7+ years of experience selling Cloud/SaaS based software solutions at the C level, preferably in Healthcare. They should consistently exceed a $4 Million+ quota and have experience selling deals over $1,000,000 in ARR. The role involves driving significant revenue generation, fostering executive-level relationships, and utilizing advanced sales strategies. UKG offers comprehensive benefits, an inclusive culture, and opportunities for growth.

Clinical Sales Representative

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a sales professional for a remote position in Lazio or Campania. The role involves focusing on patient outcomes by redesigning patient pathways, collaborating with consultants, GPs, and labs. Key responsibilities include establishing and maintaining customer relationships, developing business, and adhering to company processes and regulations. The ideal candidate should have a scientific or medical background, strategic selling skills, and experience in the Vitro Diagnostic or Medical Device market. They must be proficient in Italian and English, and demonstrate integrity, intensity, innovation, and involvement.

Digital Account Manager - Laboratory Products (DACH)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Digital Account Manager for the DACH region (Germany, Austria & Switzerland). The role involves developing and implementing sales strategies to grow a broad customer base, contacting high-potential customers via various channels, understanding their needs, and tailoring messaging accordingly. The manager will also collaborate with the Digital Marketing team, maintain a sales pipeline, and support new customers' eCommerce experience. Fluency in German and proficiency in English are required, with potential for travel across Europe. The position offers an opportunity to work in a diverse, multi-cultural environment with significant impact.

Specialist NetIQ Access Manager

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Business Development Manager, Post Transplant (West)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Business Development Manager for the West Territory, focusing on post-transplant market expansion. The role involves driving sales targets, educating healthcare professionals on molecular diagnostics, and collaborating with various teams to identify growth opportunities. The ideal candidate should have a bachelor's degree in Health Science, 3-5 years of healthcare industry experience, preferably in transplantation, histocompatibility, or immunogenetics, and prior sales experience. The position requires significant travel (>50%) and offers a competitive salary range of $120,000.00-$177,000.00 along with comprehensive benefits.

Delivery Manager Distributed Energy Resource Management System

Company: GE Vernova

Location: Alice Springs, Australia / Remote

Posted Jan 22, 2025

Account Manager, Data Centers

Company: Hitachi Energy

Location: Remote

Posted Jan 22, 2025

Hitachi Energy is seeking a seasoned sales professional for an Account Manager role in Data Center Sales, based in San Francisco, CA or Seattle, WA. The role involves building and expanding relationships with strategically important Data Center customers, achieving sales targets, and maintaining customer satisfaction. The candidate should have a Bachelor's degree, 5+ years of experience in technical Sales, Engineering, Project Management, or Marketing, and a strong understanding of power systems and electrical products. The role requires 30% travel and the candidate must already have work authorization for the US.

Senior Reinsurance Accountant

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Manager, Sales Operations

Company: Yubico

Location: Remote

Posted Jan 22, 2025

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Puteaux, France / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Technical Consultant for Customer & Industry Workflows. The role involves guiding clients through the implementation of ServiceNow's CSM and FSM solutions, delivering best-practice-based solutions, and driving business outcomes. The ideal candidate should have at least 8 years of consulting experience, with a focus on enterprise architecture and technical roadmaps. They must possess deep expertise in field service management, understanding of customer service workflows, and proficiency in ServiceNow technologies. The role also involves pre-sales support, product collaboration, and mentoring developers and consultants.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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