Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Developer Relations Engineer, Europe

Company: Ava Labs

Location: Remote

Posted Jan 22, 2025

Ava Labs, a world-class blockchain development team, is seeking a Developer Relations Engineer. The role involves fostering engagement with the global developer community, creating technical resources, and driving the growth of the blockchain ecosystem. The ideal candidate should have deep knowledge of blockchain fundamentals, proficiency in languages like Solidity and TypeScript, strong communication skills, and experience in building and nurturing developer communities. Ava Labs, funded by top investors, is committed to redefining the future of decentralized finance and technology.

Sales Engineer, Adaptive Shield (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Sales Engineer for Adaptive Shield in Europe. The role involves driving sales growth, providing technical expertise, conducting product demonstrations, and collaborating with sales, leadership, marketing, support, customer success, and engineering teams. The ideal candidate should have strong technical knowledge of SaaS/Cloud platforms and security concepts, experience in pre-sales engineering, and excellent communication skills. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Account Development Representative, Enterprise

Company: Illumio

Location: Singapore / Remote

Posted Jan 22, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking an Account Development Representative with 1-2 years of sales development experience, preferably in software technology. The role involves lead qualification, outbound prospecting, and generating prospecting campaigns. The ideal candidate should be proficient in Mandarin, have a sales hunter mentality, and be expert in value-based prospecting, account mapping, and sales qualification. Familiarity with marketing & sales technologies like Salesforce.com, SalesLoft, LinkedIn Sales Navigator, ZoomInfo is required. Illumio offers a range of benefits including medical, dental, vision coverage, retirement savings, and equity opportunities.

Manager, Commercial Integrated Marketing and Communications

Company: Flex

Location: Remote

Posted Jan 22, 2025

Flex, a diversified manufacturing partner, seeks a Manager of Commercial Integrated Marketing and Communications in Austin, TX or US Remote. The role involves developing content showcasing Flex's expertise, creating integrated marketing plans, and collaborating with business units. The ideal candidate holds a Bachelor's degree in Marketing, Communications, or related field, with 8+ years in marketing and communications, preferably in regulated markets. Proficiency in digital marketing, content marketing, and branding/messaging is required. Flex offers a comprehensive benefits package including medical, dental, vision plans, 401(k) matching, and tuition reimbursement.

Digital Marketing Specialist

Company: Windsor Communities

Location: Remote

Posted Jan 22, 2025

Windsor Communities, a dynamic multifamily real estate company, is seeking a Digital Marketing Specialist for a remote/hybrid role. The specialist will manage day-to-day tasks related to the brand website, coordinate lead generation efforts, and support digital agency partnerships. Key responsibilities include website product ownership, demand generation, ILS management, and digital agency support. The ideal candidate should have a bachelor's degree, 3+ years of digital marketing experience, and familiarity with industry platforms and tools like Power BI, Yardi Site Manager, and WordPress CMS. The role offers a competitive salary range of $64,000 - $80,000/year plus a 10% bonus potential.

Area Business Manager, Denver South CO

Company: Blueprint Medicines

Location: Denver, CO / Remote

Posted Jan 22, 2025

The Area Business Manager role at Blueprint Medicines involves contributing to the successful launch of AYVAKIT, building a new market for patients with systemic mastocytosis, and developing markets within assigned territories. The individual will be a product and disease state expert, building relationships with healthcare professionals and cross-functional colleagues to deliver patient support. They will report to the Regional Business Director and be part of a collaborative field team. Key responsibilities include educating healthcare professionals on relevant products and disease states, building relationships with accounts, engaging in patient pull-through strategies, and developing business plans. The role requires a BA/BS degree, 5+ years of biotech/pharma sales experience, and preferably a degree in Health Sciences, Business, Marketing, or related field. Strong clinical background in applicable specialties, product launch experience, and understanding of disease modifying therapies are preferred. The position offers a competitive salary range of $185K -- $230K, along with incentive compensation, equity grants, and comprehensive benefits.

Solar Appointment Setter

Company: Sunrun

Location: Houston, TX / Remote

Posted Jan 22, 2025

Product Data Scientist

Company: Validity

Location: Boston, MA / Remote

Posted Jan 22, 2025

FlightAware- Sr. Site Reliability Engineer (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

FlightAware, a leading aviation software platform, is seeking a Site Reliability Engineer (SRE) to automate and improve reliability of its infrastructure. The role involves working with Kubernetes, Linux, Ceph, and AWS, and requires experience in automation, configuration, and infrastructure with tools like Saltstack, Ansible, or Terraform. The SRE will be responsible for service availability, performance, monitoring, incident response, and capacity planning. The company offers competitive benefits including medical, dental, vision insurance, generous vacation, 401(k) plan, tuition reimbursement, and more. The role is remote, but onsite presence may be required based on manager's discretion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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