Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Staff Software Engineer - Product Security

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Staff Software Engineer for its Product Security team. The role involves leading organization-wide projects to improve security and compliance, delivering impact by solving complex security problems, and influencing the vision and roadmap for security and compliance. The ideal candidate should have deep expertise in authentication and authorization, 12+ years of software design and development experience, and a growth mindset. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Consult Partner, Public Sector

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Consult Partner with extensive experience in client engagement and relationship management at the CXO level. The role involves driving profitable growth, leading complex consulting engagements, and fostering talent development. The ideal candidate should possess a growth mindset, be customer-focused, and have a deep understanding of industry trends and technology solutions. Public Sector and Transportation industry expertise, along with a strong personal brand and presence in the industry, are highly valued. Kyndryl promotes a culture of inclusivity and offers comprehensive benefits and learning programs.

Senior Manager, Data Science

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 22, 2025

Kyndryl is seeking an Associate Director, SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth. Key responsibilities include business development, customer management, customer engagements, financial acumen, and collaboration. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, extensive sales experience in the SAP product and services space, deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication skills.

Technical Account Manager- High Tech

Company: Ansys

Location: San Diego, CA / Remote

Posted Jan 22, 2025

Senior Engineering Manager, Search Infrastructure

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Backend Software Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 22, 2025

Atlassian is seeking a Backend Software Engineer for a fully remote role based in Poland. The ideal candidate will have 4+ years of experience in building and developing backend applications, proficiency in modern object-oriented programming languages, and knowledge of cloud architecture patterns. The role involves building and shipping features, collaborating with a team of experienced engineers, and participating in Agile software development. Atlassian offers a variety of perks and benefits, and is committed to fostering a diverse and inclusive work environment.

Principal Field Service Specialist

Company: Waters

Location: Albany, NY / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages