Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Director of Product Marketing

Company: Wunderkind

Location: New York, NY / Remote

Posted Jan 22, 2025

Wunderkind is hiring for a Senior Director of Product Marketing position. The role involves strategic leadership, go-to-market strategy development, customer insights, messaging & positioning, team leadership, and performance measurement. The ideal candidate should have 10+ years of product marketing experience, with at least 3 years in a leadership role, and a strong background in performance marketing, personalization, or eCommerce. The base salary range is $175,000- $215,000.

Inżynier budowy (branża elektryczna) - Ustka

Company: Hitachi Energy

Location: Remote

Posted Jan 22, 2025

Hitachi Energy Poland is currently seeking a construction engineer to support their construction manager on an electrical industry project in Ustka (investment site), with the regional office in Gdańsk. They are looking for an ambitious individual with engineering education in construction and a desire to grow in the energy sector. The role involves daily tasks related to project management, including supervising construction work, coordinating with subcontractors, and reporting progress. Joining the team offers valuable experience in the energy sector and international work environment, along with opportunities for further professional development and involvement in interesting projects.

Lead Infrastructure Specialist

Company: Kyndryl

Location: Osaka, Japan / Remote

Posted Jan 22, 2025

Senior Principal Software Engineer, Analytics Platform

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian India is seeking a Senior Principal Software Engineer for the Analytics Platform team. The role involves envisioning, building, and evolving cutting-edge platform capabilities for handling massive volumes of analytical data. The successful candidate will leverage expertise in big data technologies and cloud platforms to address complex challenges. They will collaborate with partner teams, own key OKRs, and champion best practices for scalability, reliability, and performance. The role requires strong technical expertise, experience in building large-scale distributed systems, and a focus on business outcomes. Atlassian values diversity and offers comprehensive perks and benefits.

Manager, Customer Reconciliation Team

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 22, 2025

IT Product Owner - Custom Solutions

Company: Hitachi Energy

Location: Krakow, Poland / Remote

Posted Jan 22, 2025

Project Finance Agency Services Account Manager - Vice President

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 22, 2025

Deutsche Bank is seeking a Project Finance Agency Services Account Manager, also known as a Vice President, for their New York office. The role involves managing a diverse portfolio of project finance/structured finance transactions, acting as an administrative agent, and ensuring transactional compliance. Key responsibilities include managing a wide range of transactions, identifying and transferring trust and agency funds, monitoring borrower compliance, and leading interactions with various stakeholders. The ideal candidate will have a Bachelor's degree in business, relevant experience in Project Finance and/or Corporate Trust, and proficiency with software like Outlook, Excel, and PowerPoint. Deutsche Bank offers a diverse and inclusive environment, competitive compensation, and a hybrid working model.

Key Account Executive

Company: Surescripts

Location: Remote

Posted Jan 22, 2025

HR Operations Specialist (Contract)

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Mid-Level full-time HR Contractor. The role involves managing HR projects, ensuring compliance with regulations, developing job descriptions, writing and reviewing HR policies, and leading various HR projects. The ideal candidate should have a Bachelor's degree in HR or related field, 5+ years of HR experience, strong knowledge of employment laws, excellent writing skills, and proficiency in HRIS systems and Google Suite. Liftoff is committed to providing a work environment free of bias and discrimination, and offers a competitive compensation package including market salaries, equity, health and wellness stipends, and medical benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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