Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Orthodontic Sales Specialist - MI/OH

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The Orthodontic Sales Specialist (OSS) is tasked with achieving sales goals through a consultative selling approach, servicing orthodontic and general dental professionals. Key responsibilities include selling core orthodontic products and Reveal Clear Aligner systems, building long-term relationships, promoting clinical education, and meeting sales targets. The role requires strong communication skills, product expertise, and the ability to self-initiate and manage sales contacts.

Advisory Solution Consultant - ITAM

Company: ServiceNow

Location: Denver, CO / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales solution consulting or sales engineering experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management, partners, and professional services. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. The position requires territory management skills, pipeline building, and working with Sales counterparts for execution excellence.

Scrum Master - HRSD ServiceNow

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

We are seeking an experienced Scrum Master to lead our agile team in the development, implementation, and optimization of HR Service Delivery (HRSD) solutions on the ServiceNow platform. The ideal candidate will have a strong understanding of agile methodologies and experience with the ServiceNow platform.

Senior Lead Hub Technician - Montana (South)

Company: GE Vernova

Location: Great Falls, MT / Remote

Posted Jan 22, 2025

Enterprise Account Executive

Company: ServiceNow

Location: Oklahoma City, OK / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 7+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role requires understanding clients' business needs and advising on how ServiceNow can support their IT roadmap. The company values inclusivity and welcomes candidates from diverse backgrounds.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 22, 2025

Liberty Mutual is offering a Remote Inside Sales Agent position in Florida, with a starting base salary of $45K and potential earnings of $55K-$75K through base salary and commission. The role involves handling inbound calls and warm leads, consulting with customers on insurance needs, and converting sales leads into policyholders. The company provides paid training, licensing, and comprehensive medical benefits from day one. Top performers can earn up to $85k+. Qualifications include 2-3 years of sales experience, strong interpersonal and persuasion skills, and a Property & Casualty Insurance license. Liberty Mutual fosters a diverse, equitable, and inclusive workplace.

Senior Site Reliability Engineer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos' Multi Domain Solutions Division is seeking a Site Reliability Engineer for a US Space Force program. The role involves delivering IT and support services, ensuring mission success and adherence to DoD standards. The engineer will design, develop, and deploy systems in a hybrid Microsoft Azure environment, focusing on reliability, availability, and maintainability. Key responsibilities include developing reliability test plans, analyzing test data, managing risks, and ensuring compliance with DoD reliability standards. The ideal candidate should have a SECRET Clearance, relevant degree, and extensive experience with Microsoft Azure and DoD reliability standards. Preferred qualifications include experience with embedded systems, complex aerospace systems, and DevSecOps environments.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech West Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a proven track record in sales leadership. Key responsibilities include developing and executing business development strategies, driving sales growth in the Biotech market segment, and coordinating winning solutions tailored to Biotech accounts. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00, along with a comprehensive Total Rewards package including health benefits, retirement programs, and paid time off.

VP, General Partner (Biopharma) US -Remote

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job description outlines a role at Thermo Fisher Scientific, focusing on relationship management, account ownership, growth strategies, operational quality, innovation, and team management. The role requires a bachelor's degree, preferably an MBA, and over 15 years of relevant experience, particularly in a CRO, pharmaceutical, or medical device sales industry. Key responsibilities include cultivating high-level relationships, driving team performance, developing growth strategies, ensuring operational efficiency, fostering innovation, and managing a high-performing team. The role demands excellent leadership, communication, and strategic thinking skills, with the ability to handle complex situations and multiple responsibilities.

Account Executive, Defence & Intelligence

Company: Planet

Location: Remote

Posted Jan 22, 2025

Planet, a global company with offices in multiple countries and remote employees worldwide, is seeking an Account Executive for Germany and Poland. The role involves growing Planet's Government sales pipeline and book of business in Government Intelligence, Defense, and National Security sectors. The ideal candidate should have a proven track record in government sales, technical understanding of geo-spatial imagery products, and strong network in these sectors. They will be responsible for identifying, qualifying, negotiating, and closing large and medium-size deals, driving sales revenue targets, and managing the contracting and Government procurement process. The role also involves collaborating with various teams to foster customer relationships, develop sales pipelines, and ensure successful onboarding for new customers.

Trial Project Management Lead

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Project Manager/Lead or Senior Clinical Trial Manager (CTM) for their FSP, Project Management Team. This remote-based role in North America involves overall project delivery, managing cross-functional teams, and ensuring quality, time, and cost adherence. The ideal candidate should have a Bachelor's degree, 5+ years in the pharmaceutical industry, and 3+ years as a clinical study manager. Key skills include comprehensive therapeutic area knowledge, cross-functional project management expertise, strong communication, leadership, and vendor management abilities. The role requires financial stewardship, risk identification, and compliance with organizational policies and regulations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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