Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Software Engineer - Rust - Backend - Consumer

Company: Kraken

Location: Remote

Posted Nov 21, 2025

Kraken promotes its mission to advance crypto adoption through a global, mission-focused team committed to innovation, security, and financial freedom. The company emphasizes world-class products, diverse talent, and opportunities for experienced engineers to contribute to crypto's future.

Senior Engineering Manager - Navigation SDK & Apps

Company: Mapbox

Location: Remote

Posted Nov 21, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware applications. The company has over 4 million registered developers and offers flexible, secure, and privacy-compliant solutions. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals, and is revolutionizing in-car experiences with technology.

Web/Front-End Developer

Company: Abbott

Location: Remote

Posted Nov 21, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a wide range of life-changing technologies and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott provides career development opportunities, excellent benefits, and a diverse and inclusive work environment.

Associate Solutions Engineer

Company: Qualia

Location: Remote

Posted Nov 21, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer SMB and Enterprise products that bring together users from across the real estate ecosystem onto a single shared digital closing platform. Qualia is seeking a passionate and motivated Associate Solutions Engineer to join their growing team and support SMB and MidMarket sales teams.

Software Engineer II - iOS (Viator)

Company: Tripadvisor

Location: Remote

Posted Nov 21, 2025

Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They are seeking a Software Engineer II with iOS development experience to join their distributed team in Kraków. The company offers a fun, friendly environment with a focus on writing code, collaborating with product and design teams, and taking ownership of software engineering tasks.

Head of Operations

Company: Warp

Location: Remote

Posted Nov 21, 2025

Warp, a fast-growing startup, is seeking an experienced Head of Operations to oversee operational needs and identify business opportunities. The role involves serving as a trusted advisor to the CEO, managing nascent functions, hiring functional leaders, leading cross-functional projects, and partnering with the CEO on key initiatives. The ideal candidate has 5+ years of senior leadership experience, strong project management skills, and a bias to action.

Senior Solutions Architect - Optimization

Company: D-Wave Quantum

Location: Remote

Posted Nov 21, 2025

The role is for a Senior Solution Architect to build and deliver quantum optimization solutions for customer applications. The position involves working with delivery leads, application developers, and other solutions architects. The ideal candidate has a master's or PhD in a technical field, 5+ years of experience with Python, and experience working with external customers to identify requirements and consult on solutions to complex business problems.

Senior Software Engineer - Webflow Cloud

Company: Webflow

Location: Remote

Posted Nov 21, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites and web apps. The company is looking for a Senior Software Engineer to join their Webflow Cloud team, which is responsible for a new product that allows customers to deploy fully operational web apps on their Webflow-hosted domains.

Technical Product Manager

Company: neptune.ai

Location: Remote

Posted Nov 21, 2025

The job posting is for a Technical Product Manager with AIML expertise to join a team and shape the development of AI research tools. The role involves working closely with users, data scientists, and AI researchers to identify market gaps, translate needs into product specifications, and manage delivery. The ideal candidate should have strong AIML domain knowledge, experience working with data scientists, excellent communication skills, and the ability to influence cross-functional teams.

Design Director

Company: Metalab

Location: Remote

Posted Nov 21, 2025

The text is a job description for a Design Director role at Metalab, a company that partners with clients to create impactful products. The role involves leading design teams, collaborating with cross-functional partners, and driving design excellence. The ideal candidate should have strong technical expertise in UX design, visual design, product strategy, and research, as well as leadership skills to mentor and develop design teams.

Staff Frontend Software Engineer - Reddit Answers

Company: Reddit

Location: Remote

Posted Nov 21, 2025

Reddit is expanding its teams and seeking talented individuals for a remote-friendly role in the Reddit Answers product space. The role involves ideating, designing, building, and scaling products with a focus on the web platform. The company offers comprehensive benefits and a competitive pay range.

Senior Customer Success Manager (Full Cycle)

Company: Vidyard

Location: Remote

Posted Nov 21, 2025

Vidyard is a leading provider of AI-powered video solutions for modern revenue teams. The company is looking for a Senior Customer Success Manager to join their team and focus on stabilizing at-risk accounts, driving renewals, and transitioning healthy accounts to the growth team. The role involves building a derisking motion, creating success plans, and collaborating with various teams to remove friction and drive revenue outcomes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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