Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Legal Administrative Assistant - India

Company: Cornerstone OnDemand

Location: Hyderabad, India / Remote

Posted Jan 22, 2025

Phone Number Operations L1

Company: Twilio

Location: Remote

Posted Jan 22, 2025

ServiceNow Senior Consultant (m/w/d)

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They emphasize moving forward and creating a more equitable, inclusive world. As a ServiceNow Senior Consultant, you'll shape and optimize customer implementations, focusing on digital transformation and IT service management. Responsibilities include consulting and implementing ServiceNow solutions, analyzing business requirements, and ensuring solution quality on the ServiceNow platform. Kyndryl offers a flat hierarchy, flexible work hours, attractive benefits, and access to top-tier training programs. They value diversity and inclusion, providing opportunities for employees to bring their whole selves to work.

Software Engineer - Cosmos Platform

Company: Bishop Fox

Location: Remote

Posted Jan 22, 2025

Bishop Fox, a leading offensive security company, is hiring a Software Engineer with 5-8 years of experience. The role involves engineering tooling for their microservice platform, integrating new tools, understanding technical requirements, and performing SME duties for AWS, GitHub, and Azure. The ideal candidate should have experience in cloud-compatible languages like Go and Terraform, AWS, relational and NoSQL databases, and secure coding practices. Bishop Fox offers remote work, competitive benefits, and an inclusive culture.

Capacity Engineer Senior Associate

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Capacity Engineer Senior Associate. The role involves space planning, design, and engineering tasks, with a focus on maximizing space utilization and ensuring accurate data representation. The candidate will collaborate with various teams, solve standard issues, and contribute to capacity feasibility and optimization. The position requires proven experience, a bachelor's degree is preferred, and Equinix is committed to providing an inclusive and equitable work environment.

Business Development Manager, Post Transplant (West)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Business Development Manager for the West Territory, focusing on post-transplant market expansion. The role involves driving sales targets, educating healthcare professionals on molecular diagnostics, and collaborating with various teams to identify growth opportunities. The ideal candidate should have a bachelor's degree in Health Science, 3-5 years of healthcare industry experience, preferably in transplantation, histocompatibility, or immunogenetics, and prior sales experience. The position requires significant travel (>50%) and offers a competitive salary range of $120,000.00-$177,000.00 along with comprehensive benefits.

Territory Sales Manager - Netherlands

Company: iRhythm Technologies

Location: Soest, Netherlands / Remote

Posted Jan 22, 2025

iRhythm Technologies, a leading digital healthcare company, is seeking a Territory Manager with extensive experience in cardiology medical device sales, particularly in the cardiac arrhythmia space. The role involves developing and implementing sales strategies to meet revenue targets, increase market presence, and grow the customer base in the Netherlands. The ideal candidate should have a deep understanding of cardiac arrhythmia products, clinical applications, and the Dutch healthcare system. They must possess strong communication, presentation, and interpersonal skills, and be highly motivated and results-oriented. The role requires approximately 50% travel and fluency in Dutch and English. iRhythm is committed to fostering a diverse and inclusive workforce.

Field Access Manager, Mid-Atlantic

Company: Blueprint Medicines

Location: Durham, NC / Remote

Posted Jan 22, 2025

Blueprint Medicines is seeking a Field Access Manager for roles in Washington, DC; Baltimore, MD; Charlotte, NC; Raleigh/Durham, NC. This non-promotional, customer-facing position involves executing Market Access strategies, educating HCPs on securing coverage, managing patient cases, and collaborating with internal/external stakeholders. The ideal candidate will have a Bachelor's degree, 7+ years of pharmaceutical/biotech experience, and relevant field access/reimbursement management experience. Rare disease and oncology experience, product launch experience, and understanding of specialty pharmacy and payer systems are preferred. Blueprint Medicines fosters a culture of equity, diversity, and inclusion, and offers life-changing medicines in allergy/inflammation and oncology/hematology.

Global Mobility Manager - EMEA

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 22, 2025

Atlassian offers flexible work arrangements and is seeking a Global Mobility Manager to oversee immigration and relocation programs in the EMEA region. The role involves managing immigration compliance, partnering with vendors, guiding employees, and collaborating with internal teams. The ideal candidate should have relevant experience, strong English proficiency, and knowledge of Polish immigration law. Atlassian values diversity, equity, and inclusion, and provides various perks and benefits to support employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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