Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Associate Director, Nordics HR

Company: Kyndryl

Location: Stockholm, Sweden / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, and modernizes mission-critical technology systems. They offer HR solutions to support business strategy and employee engagement. The company values diversity and inclusion, and provides benefits such as state-of-the-art resources, Fortune 100 clients, and employee learning programs.

Account Director

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Manager, Technical Curriculum Developers

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Manager for Technical Instructional Designers. The role involves leading a team, developing strategic learning content vision, setting instructional design standards, and driving innovative learning technologies. The ideal candidate will have a deep understanding of instructional design principles, adult learning theory, and educational technology, along with strong project management and stakeholder communication skills.

C# (.NET) Developer - “Global life-science leader”

Company: Labcorp

Location: Remote

Posted Jan 22, 2025

Labcorp, a global leader in laboratory services, is seeking a full-time, permanent employee for a home-based or hybrid role in Sofia, Bulgaria. The role involves developing solutions using C# and SQL Server, creating ETLs with SSIS, and designing SSRS reports. The ideal candidate should have intermediate to advanced C# skills, basic to intermediate Microsoft SQL Server knowledge, and experience with ETL development tools. Additional skills in JAVA, web architecture, and various databases are a plus. Labcorp offers work-life balance, training, and development opportunities, and is committed to diversity and inclusion.

Senior Software Engineer - Cloud Infrastructure

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking a Senior Software Engineer for the Cloud Infrastructure team. The role involves managing Abnormal's presence in public clouds, ensuring security, reliability, and efficiency. The ideal candidate should be autonomous, a strong communicator, and committed to reducing internal friction. Key responsibilities include working with AWS, Azure, and other cloud providers, applying DevOps principles, and mentoring internal teams. Required qualifications include a Bachelor's degree in Computer Science or related field, 10+ years of public cloud experience, 5+ years of Linux systems experience, and proficiency in Python or Golang. Bonus points for experience with Kubernetes, Helm, and Terraform.

Licensed Client Solutions Specialist - Advanced Services - PNC Investments

Company: PNC

Location: Remote

Posted Jan 22, 2025

The job overview at PNC involves providing sales, service, and execution support for client relationships. The role, part of the Internal Services Group (ISG) within the PNC Investment Center, offers support to clients and advisors, ensuring a positive service experience. ISG processes business requests efficiently and acts as a liaison to back-office departments. The role may involve complex implementation plans and client interactions. Key responsibilities include gathering documentation, preparing and verifying documents, and acting as a point of contact for clients. The ideal candidate should possess skills like accuracy, customer support, decision-making, effective communication, and managing multiple priorities. PNC offers comprehensive benefits including health insurance, retirement plans, and paid time off.

Sr. Consultant - Next-Gen SIEM (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Senior Consultant for its LogScale NGSIEM Professional Services team. The role involves acting as a trusted advisor, providing best-in-class delivery and integration services, and working closely with customers to optimize their security outcomes using advanced data analytics. The ideal candidate should have 5+ years of experience in log management/SIEM solutions and SOAR, strong technical, analytical, and customer service skills, and knowledge of SIEM skills and best practices. The position is remote-friendly within the US with potential for limited travel.

Project Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Project Manager/Sr Project Manager for their Global Clinical Supplies Team in the EMEA region. The role involves managing full supply chain oversight for complex global clinical trials, ensuring compliance with company and client requirements, and representing the department internally and externally. The ideal candidate should have excellent communication skills, leadership abilities, and a strong focus on customer service. Thermo Fisher Scientific offers competitive remuneration, benefits, and a mission to make the world healthier, cleaner, and safer.

Team Lead Claims Auto Total Loss

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is hiring a Team Lead Claims Auto Total Loss. The role involves supporting the Total Loss Auto Delivery team in achieving loss/expense cost containment, customer experience, efficiency, and employee engagement objectives. The ideal candidate should have 2-3 years of insurance claims experience, Total Loss experience, and CIP designation. Strong collaboration, mentoring, and influencing skills are required. Allstate offers a flexible environment that values connection, belonging, and diversity.

Key Account Manager

Company: CSL

Location: Remote

Posted Jan 22, 2025

The role involves driving customer-led value-based discussions and outcomes, optimizing patient outcomes, and collaborating with key stakeholders in a customer-centric way. The Key Account Manager will report to the Sales and Marketing Lead Gastroenterology and Partner Business, covering the southern part of Sweden. Responsibilities include acting as an ambassador for CSL Vifor's commitment to innovation, identifying pain points in the patient journey, and improving the customer experience. The role requires strong scientific/medical knowledge, business planning skills, and the ability to build and maintain relationships with key decision-makers. Minimum requirements include 5 years of experience in the pharmaceutical industry, a business/commercial orientation, and strong customer focus.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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