Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Lead Copywriter

Company: Pluralsight

Location: Remote

Posted Jan 22, 2025

Pluralsight is seeking an Email Marketing Copywriter with a diverse skill set. The ideal candidate is a proficient writer who can bring voice, style, and clarity to various projects and campaigns. They should be a 'word architect', capable of developing clear content hierarchies and supporting the brand's 'why'. The role involves partnering with project owners, writing compelling copy for various mediums, and tailoring content to each customer touchpoint. The candidate should be customer-obsessed, data-driven, and capable of collaborating with designers and stakeholders. Experience in technology writing, UX writing, and B2B/B2C content is preferred. Pluralsight offers a remote-friendly environment, competitive benefits, and a commitment to diversity and continuous learning.

Solution Engineer

Company: Arcadia

Location: Remote

Posted Jan 22, 2025

Arcadia, a healthcare data and analytics platform, is seeking a Solution Engineer to bridge the gap between client needs and their innovative solutions. This role involves showcasing the platform's impact, translating client challenges into actionable use cases, and collaborating with internal teams to deliver high-value solutions. The ideal candidate will have 5+ years of healthcare experience, excellent presentation skills, and the ability to think critically in dynamic situations. Arcadia offers a competitive salary, growth opportunities, and a collaborative work environment.

Executive Assistant (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global cybersecurity leader, is seeking a proactive and resourceful Executive Assistant. The role involves managing executive time, relationships, meetings, global travel, expenses, and requires adaptability, attention to detail, and strong communication skills. CrowdStrike offers a remote-friendly culture, competitive compensation, and a commitment to diversity and inclusion.

Senior Consult Partner, Financial Services

Company: Kyndryl

Location: Milan, Italy / Remote

Posted Jan 22, 2025

Regional Sales Manager - West

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

GE Vernova's Manufacturing Commercial team is expanding and seeking a Regional Sales Manager for the Western Region of North America. The role involves leading channel partners, managing medium to large sales territories, and selling to or through partners and distributors. The ideal candidate should have a Bachelor's degree, 7+ years of sales management experience in manufacturing software solutions, and strong financial acumen. Knowledge of SalesForce.com, LinkedIn, and Cloud Computing is required. The position offers a competitive salary range of $120,000USD - $180,000USD, healthcare benefits, retirement benefits, and opportunities for professional development.

(Associate) Medical Director - Cardiology, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the PPD Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate should have an MD or equivalent degree, strong medical knowledge, clinical experience in Cardiology, and fluency in English. They should also have experience in the pharmaceutical industry, understanding of NDA submission process, and regulatory guidelines for adverse event reporting. Strong communication and teamwork skills are essential.

Senior Software Engineer

Company: Autodesk

Location: Remote

Posted Jan 22, 2025

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director of Project Management for the Cardio/General Medicine (CVGM) Team. This role, available remotely or in office, involves strategic indication or client-specific portfolio management within the CVGM Therapeutic Unit. The ideal candidate should have comprehensive therapeutic area knowledge, expertise in cross-functional project management, and strong leadership skills. They will be accountable for project delivery execution, financial negotiations, and risk mitigations. The company values employee wellbeing and offers a mission-driven work environment focused on making the world healthier, cleaner, and safer.

Senior Business Architect

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking a Senior Business Architect with business architecture experience required and Property & Casualty insurance experience preferred. The role involves interpreting and contextualizing strategy for operational needs, developing business capability maps, and driving rationalization for systems & applications. The successful candidate will work closely with senior leadership, influence roadmaps, and provide thought leadership. They will also manage a portfolio of projects, collaborate with technology teams, and make recommendations on technology roadmaps and investment allocations. Qualifications include excellent strategic, analytical, and problem-solving skills, knowledge of agile methodologies, and experience with technology portfolio management and governance.

Director, Product Analysis - USDS Infrastructure

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking an Assistant Director or Director, Product Analysis to lead the design and build of major pricing and underwriting programs in Earnix. The role involves driving best practices within Earnix, coordinating with modeling, data, and technology teams, and increasing speed to market with sophisticated models. Responsibilities include leading a team to build pricing programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and ensuring accuracy of pricing outputs. The ideal candidate should have a Bachelor's degree in a quantitative field, 8+ years of relevant experience, and proven experience in creating rating logic and implementing rating programs in tools like Earnix. Strong understanding of rating algorithm structures and Python language skills are preferred. The company values diversity, equitable and inclusive workplace, and offers comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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