Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Software Engineer II (AI Infrastructure)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

DigitalOcean is seeking a passionate individual to design and operate secure systems at scale, specifically for delivering a top-tier GPU experience for their developer cloud. The role involves working with customers and stakeholders to define infrastructure requirements for AI/ML workloads, collaborating with technical leaders, and optimizing GPU fabric throughput. The ideal candidate should have experience in delivering virtualized or bare metal GPU infrastructure, understand AI/ML workloads, and have a strong background in software engineering, virtualization, and Linux internals. DigitalOcean offers a competitive salary, benefits, and opportunities for career development and growth.

Director, Law Firm Attorney Management

Company: LegalZoom

Location: Los Angeles, CA / Remote

Posted Jan 22, 2025

Account Executive, SLED (KY, VA, WV)

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking an Enterprise SLED Account Executive to sell their cybersecurity solutions to State/Local Government & K-12 Education accounts. The ideal candidate should have 4+ years of direct sales experience in SLED, 2+ years in cybersecurity sales, and a proven track record of exceeding sales quotas. They must reside in KY, WV, or VA. Key qualifications include a hunter mentality, strong qualifying skills, and the ability to present value-based solutions. The role offers a competitive base salary range of $130,000—$160,000 USD, with potential for bonuses and RSUs.

Group Product Manager, Marketing Insights & Reporting

Company: General Motors

Location: Remote

Posted Jan 22, 2025

The Group Product Manager of Marketing Insights and Reporting will lead the development of data products, visualization, and analytic solutions for marketing. This role requires technical expertise in building scalable data products and conducting analyses to provide deep understanding of metrics and ROI at the enterprise level. The individual will work cross-functionally with various teams and partners to accelerate data-informed decision-making. Key responsibilities include developing reports for marketing channels, driving strategic roadmaps, managing stakeholders, and leading a team of BI engineers and data scientists. Required qualifications include a degree in a relevant field, 5-8+ years of experience in analytics or data science, and experience leading technical teams.

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Manager, Commercial Sales

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore is seeking a Manager of Commercial Sales Account Executives to lead, mentor, and develop a team focused on acquiring new commercial business. The role involves driving a high-performance culture, developing key performance indicators, and monitoring team execution to meet and exceed sales goals. The ideal candidate will have a Bachelor's degree or relevant work experience, 5+ years in quota-carrying software sales, 2+ years of management experience, and a proven track record in hiring, developing, and promoting sales representatives. The position offers a competitive base pay range, commission, and equity compensation. Procore is committed to offering fair and commensurate compensation and has a culture that encourages ownership and new ideas.

Lead - LPN/LVN, Oscar Primary Care

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 22, 2025

Oscar Medical Group is hiring a LPN/LVN Lead for a remote role. The role involves providing leadership to a team of Licensed Practical Nurses/Licensed Vocational Nurses in a virtual clinic setting, overseeing day-to-day patient care and operations, and partnering with the Medical Director on practice team performance. The ideal candidate should have 4+ years of outpatient/ambulatory LVN/LPN experience and 2+ years of nursing leadership or supervisory experience. The base pay is $56,700 - $74,419 per year, with additional benefits.

Principal Workflow Architect

Company: ServiceNow

Location: Puteaux, France / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Workflow Architect. The role involves participating in customer workshops, designing ServiceNow solutions, advising on platform capabilities, and mentoring field resources. The ideal candidate should have several years of professional services experience, IT domain expertise in ServiceNow, and excellent communication skills. Fluency in French and English is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sales Engineer, APJ (Remote)

Company: CrowdStrike

Location: Melbourne, Australia / Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, seeks a Sales Engineer for Adaptive Shield in APJ. The role involves driving sales growth, providing technical expertise, and collaborating with sales teams. The ideal candidate should have strong technical knowledge of SaaS/Cloud platforms and security concepts, experience in pre-sales engineering, and a consultative sales approach. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

Senior Software Developer

Company: Autodesk

Location: Remote

Posted Jan 22, 2025

Autodesk is seeking a talented Senior Software Developer to join their team of diverse and driven developers. The role involves building scalable, available, resilient, secure micro-services and customer-facing applications on AWS Cloud. The developer will collaborate with a high-performing Scrum team and work closely with others to share expertise and encourage best practices.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages