Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Source to Pay Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

Inside Sales Representative

Company: Autodesk

Location: Remote

Posted Jan 22, 2025

Autodesk, a leading tech company, is offering early-career sales positions with opportunities for growth and advancement. The role involves understanding Autodesk products, industry trends, and customer needs, utilizing various sales tools, and collaborating with teammates. Minimum qualifications include sales enablement software knowledge, strong listening skills, ability to manage tasks in a fast-paced environment, and a results-driven mindset.

Subcontracts Specialist

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos, an innovation company, is hiring a Subcontracts Specialist for its Global Supply Chain organization. The role involves full life cycle subcontract management, primarily for US Government programs. The successful candidate will manage subcontractors, interact with various functional areas, and handle proposal activities, subcontract award, and post-award management. Basic qualifications include a Bachelor's Degree and 2-4 years of relevant experience, while a preferred qualification is an undergraduate degree in Supply Chain Management or Business Administration and experience with government approved purchasing systems.

Product Marketing Manager

Company: Ada

Location: Remote

Posted Jan 22, 2025

Sales Skills Training Sr Manager (REMOTE US or UK)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

As a Sr. Manager, Sales Skills Training in the Pharma Services Group (PSG) Sales Training team, you will play a crucial role in designing and delivering global sales training programs. This position involves strategy execution, program/curriculum development, training delivery, collaboration, project management, performance measurement, continuous improvement, coaching, and mentoring. The role requires approximately 15%-20% global field travel. Key responsibilities include developing and managing the overarching PSG Sales Skills program, designing and delivering sales skills and execution programs, and leveraging learning technology and tools. The ideal candidate should have a BA/BS degree, 8+ years of related experience, 5+ years of sales experience, and 5+ years of sales training experience. Proficiency in instructional design, facilitation, adult learning theory, and presentation skills is required.

Sr. Inside Sales Representative - LATAM

Company: Alteryx

Location: Remote

Posted Jan 22, 2025

Alteryx is seeking a motivated self-starter to join their team as an Inside Sales Representative for Latin America. The role involves providing excellent customer experience, becoming a product expert, and driving revenue growth through customer satisfaction and retention. Alteryx values inclusivity and empowers employees to show up as their authentic selves.

Country Approval Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is looking for a Country Approval Specialist to join their Clinical Operations team in Latvia. The role involves preparing and coordinating local regulatory submissions, providing strategy advice, and ensuring alignment with internal clients and timelines. The company values diversity and offers a common set of values - Integrity, Intensity, Innovation and Involvement. They are an EEO/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Bilingual Technical Support Specialist (English/Spanish)

Company: Sunrun

Location: Remote

Posted Jan 22, 2025

Sunrun is seeking a customer service representative with a background in solar energy to provide an outstanding experience to customers. The role involves tactfully de-escalating dissatisfied customers, educating them on their solar system's performance, and resolving maintenance issues. The ideal candidate should have a minimum of 3 years of relevant work experience, strong problem-solving skills, and excellent communication abilities. They must be comfortable with Google programs, have a typing speed above 45 words per minute, and demonstrate patience, empathy, and strong listening skills. The role requires remotely diagnosing PV system issues, utilizing Salesforce scheduling software, and improving the customer experience by eliminating unnecessary service visits.

People and Culture Associate

Company: Patrick J McGovern Foundation

Location: Remote

Posted Jan 22, 2025

The Patrick J McGovern Foundation is seeking an early career People and Culture Associate to join their team. The role involves working closely with the People Team and other foundation leaders to develop HR programs, support the employee lifecycle, and participate in the Rising Leaders for Equity Rotational Program. The ideal candidate will have a background in human resources, business management, or a related field, with strong communication skills and the ability to work independently and collaboratively. The foundation offers competitive compensation, health coverage, long-term rewards, flexible PTO, remote work environment, wellness support, parental leave, learning reimbursements, and philanthropic gift matching. The foundation is committed to inclusion, diversity, equity, and accessibility.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific's PPD division is revolutionizing patient recruitment with Patient First, a group enhancing patient experience through digital solutions. They are seeking a Patient Recruitment & Engagement Lead to manage global strategies for drug trials, ensuring effective trial delivery and operational excellence. The role requires clinical management, project management, leadership, and strong communication skills. The position offers a competitive salary, benefits, and a chance to work in a forward-thinking organization committed to fostering a healthy workplace.

Software Engineer, Mobile / React Native

Company: Virta

Location: Remote

Posted Jan 22, 2025

Virta Health is recruiting for a product-minded mobile engineer to join their mission of transforming diabetes care and reversing the type 2 diabetes epidemic. The role involves building and maintaining the cross-platform application used daily by patients, with responsibilities including developing medium to large scale initiatives, modernizing existing screens, collaborating with various teams, and troubleshooting issues. The ideal candidate should have 3.5+ years of experience in mobile app development using React Native, an eye for design, and empathy for users. Virta values a culture that prioritizes people, ownership, positive impact, transparency, and evidence-based decision making.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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