Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Engineering Manager - Localization and Site Discovery

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for an Engineering Manager to lead the Localization and Site Discovery teams, focusing on enhancing global user experience and expanding platform reach. The role offers competitive compensation, benefits, and opportunities for growth.

Senior/Staff Technical Recruiter

Company: Runway

Location: USA

Posted Nov 24, 2025

The role is a Senior Staff Technical Recruiter at Runway, responsible for recruiting across Product Design and Engineering teams. The position involves managing the full cycle recruiting process, developing relationships with hiring managers, and designing unbiased interview processes. The company values diversity, pay equity, and offers a competitive salary range.

Senior Manager - Advanced Analytics, Marketing

Company: Airbnb

Location: USA

Posted Nov 24, 2025

Airbnb seeks a Senior Manager Advanced Analytics Marketing to drive growth through data analysis and innovation. The role involves leading teams, designing experiments, and developing tools for strategic decisions. The company emphasizes diversity, inclusion, and remote work opportunities with a focus on impactful contributions.

Solutions Engineer - Emerging Enterprise

Company: Lumos

Location: USA

Posted Nov 24, 2025

The role of a Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, structuring POCs, driving technical investments, and owning initiatives. The company values empathy, customer-centricity, and a desire to work in a high-growth startup environment.

Senior Software Engineer - Event Driven

Company: TCGplayer

Location: USA

Posted Nov 24, 2025

eBay is a global e-commerce leader that empowers millions of buyers and sellers in over 190 markets. The company is committed to pushing boundaries, fostering diversity, and creating economic opportunities. TCGplayer, a part of eBay, connects hobbyists and hobby businesses to communities, providing tools for collectible card game enthusiasts and professional sellers. The company is looking for a senior backend engineer to help design and implement backend services, ensuring high performance and scalability.

Data Scientist - Risk

Company: Found

Location: USA

Posted Nov 24, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. They are looking for passionate and resourceful people to join their team and build a safety net for self-employment. The role of Risk Data Scientist involves analyzing financial data, developing risk controls, contributing to strategic planning, and optimizing processes to manage risks in a fast-paced fintech environment.

Senior Director - Data Engineering (AWS)

Company: phData

Location: USA

Posted Nov 24, 2025

This Senior Director Data Engineering role at phData offers high-impact opportunities in strategic customer leadership, technical innovation, and growth. It requires expertise in cloud platforms and leadership skills, with a focus on driving business outcomes and client success.

Senior Consultant Data and AI Strategy

Company: phData

Location: USA

Posted Nov 24, 2025

This job description outlines a Senior Consultant AI & Data Strategy role with responsibilities including developing AI strategies, identifying use cases, and guiding clients. It lists required experience in consulting and AI technologies, along with company benefits like remote work and professional development opportunities.

Enterprise Account Executive

Company: Checkly

Location: USA

Posted Nov 24, 2025

Checkly is seeking a Senior Account Executive to join their sales team, offering remote work with NYC office access, competitive compensation, and opportunities to work with tech companies. The role emphasizes solving engineering challenges and growing enterprise accounts in a flexible, transparent startup environment.

Full Stack Engineer - Ads

Company: Reddit

Location: USA

Posted Nov 24, 2025

Reddit's job posting highlights flexible work arrangements, remote opportunities, and roles in innovative engineering teams. It emphasizes collaboration, scalable systems, and benefits like healthcare, equity, and parental leave.

Director - Accounting

Company: Ditto

Location: USA

Posted Nov 24, 2025

Ditto is hiring a Director of Accounting to lead the accounting function through the company's next stage of growth. The role involves owning GAAP restatement work, scaling internal systems, managing external vendors, building a high-performing team, and driving automation and AI adoption. The ideal candidate should have a CPA, 10+ years of progressive accounting experience, and a strong background in US GAAP and technical accounting standards.

Senior Software Engineer - Reconciliation

Company: Mercury

Location: USA

Posted Nov 24, 2025

The text highlights the precision and excellence of Swiss watchmaking, drawing a parallel to Mercury's reconciliation platform. It emphasizes the importance of accuracy, reliability, and meticulous care in both fields. The passage also describes the role of the reconciliation team at Mercury, inviting engineers passionate about building stable and trustworthy financial systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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