Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Corporate Systems Engineer

Company: Green Dot Corporation

Location: USA

Posted Nov 24, 2025

Green Dot Corporation is seeking a Senior Corporate Systems Engineer to support their business platform and critical enterprise services. The role involves technical administration, business analysis, and project management. The company offers a Work from Anywhere model and values diversity and inclusion.

Lead AI Strategist

Company: phData

Location: USA

Posted Nov 24, 2025

The Lead AI Strategist role involves driving delivery excellence, growing the business, and ensuring customer success. The strategist will engage with senior executives, scope and shape AI strategy, and provide delivery oversight. They will manage multiple work streams, build executive relationships, and guide clients through complex AI challenges. The role requires 6+ years of AI strategy leadership experience, consulting leadership experience, and expertise in AI capabilities, industry verticals, and functional strategy leadership.

Landing Page Designer

Company: ElevenLabs

Location: USA

Posted Nov 24, 2025

ElevenLabs is a leading audio AI company with significant growth and innovation, offering platforms for text-to-speech and conversational AI. The company emphasizes impact, AI-first approaches, and global opportunities for talented professionals.

Innovation Engagement Manager

Company: Vonage

Location: USA

Posted Nov 24, 2025

The role of Innovation Engagement Manager is pivotal in shaping the future of the Network API ecosystem. The position requires exceptional business acumen, communication skills, and the ability to foster high-impact relationships. Key responsibilities include collaborating with customers and partners, facilitating strategic workshops, defining commercial constructs, delivering business consulting, implementing launch plans, and preparing handover materials. The ideal candidate should have 10 years of experience in customer-facing roles, with expertise in devising product introduction strategies, consultative selling, solution consulting, business acumen, market introduction, partnership development, stakeholder management, communication, leadership, and a results-oriented mindset. Familiarity with the Network API landscape is a plus.

Senior Financial Analyst - Customer Success

Company: HubSpot

Location: USA

Posted Nov 24, 2025

The role of Senior Financial Analyst at HubSpot involves partnering with Customer Success leaders to design financial strategies, lead budgeting and forecasting, deliver actionable recommendations, build dashboards, collaborate with data and operations teams, identify automation opportunities, translate financial insights, and contribute to continuous improvement. The ideal candidate should have 3+ years of experience in FP&A or related analytical roles, expertise in supporting Customer Success or Go-to-Market organizations, advanced analytical and financial modeling skills, experience with BI tools, strong business judgment, excellent communication skills, and a self-starter mindset.

Systems Development Engineer (L5) - Creative Compute and Storage

Company: Netflix

Location: USA

Posted Nov 24, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Creative Compute and Storage team is looking for a Senior Systems Development Engineer to design and build technology infrastructure for content creation. The role involves working with engineering teams, creatives, and external vendors to deliver technology solutions and improve productivity for content creators.

Senior Software Engineer - Site Discovery & Localization

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is building an AI-native Digital Experience Platform to empower creators and enterprises to design, launch, and optimize websites without barriers. They are looking for a Senior Software Engineer to help build intelligent content experiences and improve site discovery and localization capabilities.

Senior Strategic Account Executive - PubSec, Twilio.org

Company: Twilio

Location: USA

Posted Nov 24, 2025

The job posting is for a Public Sector Senior Strategic Account Executive at Twilio, focusing on building relationships with nonprofits and social enterprises. The role involves driving customer acquisition, developing strategic programs, and collaborating with various teams to support social impact initiatives using Twilio's products.

Staff or Principal Data Scientist

Company: Gradient AI

Location: USA

Posted Nov 24, 2025

Gradient AI is a fast-growing company revolutionizing Group Health and PampC insurance with AI-powered solutions. They are seeking Staff or Principal level Data Scientists to help shape the future of their underwriting products in the healthcare and care management space. The role involves designing and implementing predictive models, analyzing large datasets, and collaborating with cross-functional teams to deliver intelligent solutions at scale.

Senior Staff Software Engineer - Search Platform

Company: Reddit

Location: USA

Posted Nov 24, 2025

The Search Platform team at Reddit is responsible for developing and maintaining the search backend, focusing on building robust search infrastructure. They are collaborating with machine learning engineers and backend architects to create the next generation of search infrastructure, enabling various search functionalities. The team is seeking a Senior Staff Software Engineer to lead the design and development of Reddit's next-generation search engine, integrating lexical vector retrieval and Gen AI search applications.

Enterprise Support Specialist - Portuguese or Korean Speaking

Company: Figma

Location: USA

Posted Nov 24, 2025

This job description outlines a role as an Enterprise Specialist at Figma, focusing on supporting enterprise customers, collaborating with cross-functional teams, and delivering exceptional support experiences. The position requires technical expertise, language proficiency, and experience with enterprise-level systems. Figma offers competitive benefits and opportunities for growth.

Executive Assistant

Company: KoBold Metals

Location: USA

Posted Nov 24, 2025

KoBold Metals is a leading AI-driven mineral exploration company that has discovered high-quality copper deposits with less capital than the industry average. The company is seeking a highly skilled Executive Assistant to support its Chief Legal Officer and Chief Financial Officer on the East Coast.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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