Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Learning Experience Designer

Company: GitLab

Location: USA

Posted Nov 24, 2025

GitLab is seeking a Senior Learning Experience Designer to join their Professional Services team. The role involves creating engaging, outcome-driven learning experiences for customers using instructional design expertise and technical knowledge. The ideal candidate will have experience in creating various learning materials and be passionate about simplifying complex technical topics.

Senior Site Reliability Engineer - Growth

Company: Kraken

Location: USA

Posted Nov 24, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The company is fully remote with a diverse global workforce.

Senior Web Strategist

Company: Typeform

Location: USA

Posted Nov 24, 2025

The text describes a senior web optimization role focused on driving growth and revenue through website transformation. It outlines responsibilities like leading CRO initiatives, managing technical improvements, and ensuring high-performance web experiences. The role emphasizes cross-functional collaboration, data-driven decision making, and long-term platform stability. Compensation details are provided with a transparent salary range and performance-based bonus.

Sr Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 24, 2025

The Sr Data Solutions Analyst role at Liberty Mutual involves standardizing financial data using their Financial Data platform. The position requires financial and insurance expertise, critical thinking, and the ability to craft sophisticated data solutions. The role includes working with stakeholders to define metrics, prioritize efforts, and ensure high-quality data deliverables.

Customer Success Manager - High Touch

Company: n8n

Location: USA

Posted Nov 24, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and significant funding from investors. n8n focuses on building strong customer relationships, driving adoption and retention, and fostering a passionate, inclusive culture.

Webflow Lead Solutions Architect - Strategic Accounts

Company: Webflow

Location: USA

Posted Nov 24, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites. The company is looking for a Lead Solutions Architect with extensive experience in web development and enterprise consulting to drive long-term strategy and influence product direction.

Account Manager

Company: Trafilea

Location: USA

Posted Nov 24, 2025

Trafilea is a consumer tech platform that builds and scales brands through AI technology and data-driven excellence. The company is seeking an Account Manager Wholesale to expand its retail footprint across North America and beyond, managing relationships with major retailers and driving multimillion-dollar sales growth. The role involves collaborating cross-functionally, analyzing sales trends, and leading key initiatives to support brand expansion.

Senior Recruiter

Company: MissionWired

Location: USA

Posted Nov 24, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping partners create fundraising strategies and tell ambitious stories. They have converted over $45 billion in donations and work with various nonprofit organizations and political groups. The company values diversity, inclusion, and equitable hiring practices.

Senior Solutions Architect

Company: Degreed

Location: USA

Posted Nov 24, 2025

The job description highlights a Senior Solutions Architect role at Degreed, emphasizing opportunities to shape AI initiatives, bridge technology and strategy, and deliver impactful solutions for global clients. It outlines key skills, responsibilities, and the company's commitment to innovation and meaningful outcomes.

Sr. Product Designer - Assessments

Company: Khan Academy

Location: USA

Posted Nov 24, 2025

Khan Academy seeks a Senior Product Designer to innovate K12 solutions, focusing on equitable education. The role emphasizes accessibility, collaboration, and impactful design within a mission-driven nonprofit. The text highlights their commitment to diverse communities, learning outcomes, and transformative educational tools.

iOS Software Engineer - Ad Formats

Company: Reddit

Location: USA

Posted Nov 24, 2025

The Brand Ad Formats team at Reddit focuses on developing high-impact ad formats to maximize reach and brand awareness for advertisers. They are working on innovative new ad formats, including interactive and AI-powered formats. The team is seeking a skilled iOS engineer to build ad experiences and collaborate across product and engineering teams.

Staff Frontend Software Engineer

Company: Circadence Corporation

Location: USA

Posted Nov 24, 2025

Circadence is hiring a Staff Front End Engineer to lead the development of the RangeGPT user interface, a cutting-edge cyber range design and analysis tool. The role involves architecting and evolving the frontend codebase using React, TypeScript, and modern libraries, as well as designing and implementing scalable component frameworks and UI state models. The ideal candidate should have 7+ years of professional experience in frontend or fullstack roles with a strong UI focus, expert-level proficiency in React + TypeScript, and proven experience owning frontend frameworks and design systems used by cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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