Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Scientist

Company: Khan Academy

Location: USA

Posted Nov 23, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities.

VP - Strategic Pursuit Team (SPT)

Company: EDB

Location: USA

Posted Nov 23, 2025

EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking an exceptional VP to drive and secure the company's largest, most complex, and transformative enterprise opportunities globally. The role requires a proven track record of orchestrating cross-boundary resources and partnerships to win pivotal multimillion-dollar engagements.

Android Software Engineer - Ad Formats

Company: Reddit

Location: USA

Posted Nov 23, 2025

The Brand Ad Formats team at Reddit focuses on developing high-impact ad formats to maximize reach and brand awareness for advertisers. They are working on innovative new ad formats, including interactive and AI-powered formats. The team is seeking a skilled Android Engineer to build and enhance ad experiences on Reddit's Android app.

Director Alliances

Company: EDB

Location: USA

Posted Nov 23, 2025

EDB is transforming into a leading open source-based sovereign data and AI platform company. They are seeking a highly experienced Sr Director of Strategic Alliances to define, drive, and execute the company's strategic alliances strategy. The role involves building deep relationships with global technology leaders, negotiating high-value agreements, and accelerating the product roadmap through partnerships.

Project Manager - Marketing

Company: Saviynt

Location: USA

Posted Nov 23, 2025

Saviynt is an AI-powered identity platform that helps organizations manage and govern access to their applications, data, and business processes. The company is recognized as a leader in identity security and is helping customers safely accelerate their deployment and usage of AI. Saviynt is building an in-house creative engine and is hiring a Creative Project Manager to lead the planning and execution of marketing projects, ensuring timely delivery and high-quality output.

Partner Development Manager - Sales Aligned

Company: Stripe

Location: USA

Posted Nov 23, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Global Alliances and Channels team focuses on building partnerships with professional services firms and technology alliance partners. The Partner Development Manager Sales Aligned role supports the success of Stripe's Alliances & Channels organization by driving joint go-to-market activities and partner-related revenue growth.

Product Designer - Design, Dev, & AI Tools

Company: Figma

Location: USA

Posted Nov 24, 2025

Figma is seeking technically-minded product designers to shape how teams build together. The role involves turning ambiguity into clarity, collaborating with engineers, PMs, and researchers, and helping invent new ways for people to design and build products. The company values curiosity, technical challenges, and simplicity.

Solutions Architect

Company: Grafana Labs

Location: USA

Posted Nov 23, 2025

Grafana Labs is seeking a Solution Architect to join their Packaged Services team. The role involves driving customer onboarding, providing training and support, and ensuring successful adoption of Grafana and related technologies. The ideal candidate should have strong technical expertise, project management skills, and a passion for helping customers succeed with leading-edge technologies.

Staff Technical Program Manager - Engineering Productivity

Company: Dropbox

Location: USA

Posted Nov 23, 2025

Dropbox seeks a Technical Program Manager with 12+ years of experience leading complex cross-functional initiatives. Responsibilities include program leadership, stakeholder management, and operational excellence. Compensation varies by location.

Vice President - Product Marketing

Company: G-P

Location: USA

Posted Nov 23, 2025

The text promotes GP's AI-powered HR compliance tool, highlighting its benefits for HR leaders and cost savings. It outlines a leadership role in product marketing with responsibilities for strategy, team development, and global market expansion, emphasizing the company's growth potential and technological innovation.

Senior Software Engineer

Company: Wikimedia Foundation

Location: USA

Posted Nov 23, 2025

The Wikimedia Foundation seeks a Senior Software Engineer to contribute to high-impact projects, innovate data feeds, and collaborate on a globally distributed team. The role involves designing scalable systems, maintaining reliability, and supporting open-source initiatives. The position offers competitive pay and opportunities to shape the future of knowledge sharing.

Senior Pentester

Company: Synack

Location: USA

Posted Nov 23, 2025

Synack is seeking a talented penetration tester to join their new team. The role involves conducting penetration tests, identifying vulnerabilities, and writing professional reports. The ideal candidate should have experience in various types of offensive security engagements, strong communication skills, and relevant certifications.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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