Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Platform Engineer

Company: The Motley Fool

Location: USA

Posted Nov 23, 2025

The Motley Fool is a financial services company focused on helping people make better investment decisions through transparency and education. They seek a Senior Platform Engineer with expertise in cloud infrastructure, automation, and DevOps to modernize their platform and optimize operations. The role emphasizes collaboration, innovation, and a strong work-life balance, with a competitive salary range of $160,000-$190,000.

Head of Revenue Operations

Company: Mapbox

Location: USA

Posted Nov 23, 2025

This job description highlights Mapbox's leadership in real-time location technology and seeks a strategic Rev Ops leader to drive sales growth through data analytics, forecasting, and cross-functional collaboration. The role emphasizes innovation, operational excellence, and a fast-paced pre-IPO environment with competitive compensation and a commitment to diversity.

Senior Analyst, Financial Operations - Transportation

Company: Reserv

Location: USA

Posted Nov 23, 2025

Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a Senior Analyst to lead financial reconciliations and process improvements for their transportation customers. The role requires strong analytical skills, experience with financial tools, and the ability to work in a fast-paced environment.

Social & Creative Strategy Manager

Company: Megaport

Location: USA

Posted Nov 23, 2025

Megaport, a global leader in Network as a Service (NaaS), emphasizes a collaborative and supportive work culture with a focus on innovation and customer-centricity. The role seeks a creative leader to shape brand narratives across multiple channels while driving community engagement and content quality through strategic storytelling and cross-functional collaboration.

Cloud Data Engineer (SQL, AI Search, and Observability)

Company: OnBoard

Location: USA

Posted Nov 23, 2025

The Cloud Data Engineer role involves designing, deploying, and operating SQL Server workloads and AI search platforms. Key responsibilities include building AI search and Elasticsearch clusters, collaborating with developers and ML teams, integrating observability, optimizing SQL queries, securing data access, automating operations, implementing IaC, driving incident resolution, and maintaining technical documentation. The ideal candidate should have 3-5 years of experience managing Microsoft SQL Server, strong experience with full-text and semantic search, experience with RAG/LLM architectures, proficiency in tuning database performance, experience with observability platforms, automation scripting, and Infrastructure-as-Code.

Senior Manager - Operations Enablement

Company: Alma

Location: USA

Posted Nov 23, 2025

The job posting is for a Senior Manager Operations Enablement role at Alma, a company that supports mental health insurance providers. The role involves leading a team of enablement professionals, designing and executing scalable enablement strategies, and partnering with various teams to drive performance and impact. The ideal candidate should have experience in learning and development, people management, and be passionate about mental health and diversity, equity, and inclusion.

Lead Counsel - Privacy

Company: HubSpot

Location: USA

Posted Nov 23, 2025

HubSpot is seeking a lead counsel for privacy, data protection, and security to provide strategic advice, monitor emerging laws, lead compliance efforts, and partner with regulators. The role requires deep knowledge of global privacy regulations, experience with AI governance, and strong communication skills.

Director of Vertical Marketing - Student Loan Refinance

Company: QuinStreet

Location: USA

Posted Nov 23, 2025

The job posting is for a Director of Vertical Marketing Student Loan Refinance role at AmONE Financial Solutions. The position involves managing client relationships, optimizing campaigns, and contributing to the growth of the vertical. The ideal candidate should have strong relationship-building skills, excellent communication abilities, and experience in account management within digital media or performance marketing.

Salesforce Technical Architect

Company: TTEC Digital

Location: USA

Posted Nov 23, 2025

TTEC Digital is seeking a Salesforce Technical Architect to join their growing Salesforce Practice. The role involves driving technical solutions, collaborating with various teams, and providing product consulting across the Salesforce platform. The company values employee well-being and offers a remote, full-time position with competitive compensation and benefits.

Sr Manager - DevOps Engineering

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and foster a strong culture of performance and connectedness. The DevOps Engineering Sr Manager role is pivotal in shaping and leading the company's DevOps and Release Engineering functions, focusing on CICD pipeline development, cloud infrastructure management, and fostering innovation within cross-functional teams.

Director of Vertical Marketing - Small Business Loans

Company: QuinStreet

Location: USA

Posted Nov 23, 2025

The job posting is for a Director of Vertical Marketing Small Business Loans at AmONE Financial Solutions. The role involves managing client relationships, optimizing campaigns, and contributing to the growth of the vertical. The ideal candidate should have strong relationship-building skills, excellent communication abilities, and experience in account management within digital media or performance marketing.

Solutions Architect - WAMS

Company: SpryPoint

Location: USA

Posted Nov 23, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the metertocash process, with a focus on customer success and continuous improvement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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