Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead Data Product Manager

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot is seeking talented professionals to join their team and build smart money management and payment solutions. They are evolving to a new Work from Anywhere model to attract the best talent. The Lead Data Product Manager role involves building scalable data platforms, collaborating with cross-functional teams, and defining data governance policies.

Partner Architect - Palo Alto Networks-Strata and SASE

Company: Optiv

Location: USA

Posted Nov 23, 2025

The Partner Architect position at Palo Alto Networks PAN involves serving as a strategic technical advisor, driving presales excellence through deep technical expertise, and championing partner technologies. The role requires 5+ years of hands-on experience with Palo Alto Networks, expert-level certifications, and exceptional communication skills. Optiv offers a remote work environment, diversity and inclusion initiatives, professional training, and volunteer opportunities.

Quality Manager

Company: Gametime United

Location: USA

Posted Nov 23, 2025

This role involves leading QA teams with AI tools, ensuring quality standards, and offering competitive benefits like salary, equity, and wellness programs.

Senior Social Content Producer

Company: Storm Ideas

Location: USA

Posted Nov 23, 2025

This job offers remote work with AI tools in a fast-paced environment, requiring creativity and adaptability. It highlights innovation and collaboration opportunities while emphasizing skill development and a supportive team culture.

Assistant Director - Data Science, Modeling Sophistication

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 23, 2025

The Insights & Solutions group at Liberty Mutual uses data analytics and technology to deliver innovative solutions for the US Retail Markets business. The Modeling Sophistication Deep Learning Research team applies cutting-edge computer vision and deep learning to assess risk, design products, and serve customers. As a Data Scientist, you will work with a multidisciplinary team to design, develop, and deploy computer vision and deep learning models, collaborate with business stakeholders, and contribute to methodological advancements and scientific collaboration.

Reconciliation Manager (pharma agency exp desired)

Company: EVERSANA

Location: USA

Posted Nov 23, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They are looking for a Reconciliation Manager to process financial data, manage consulting agreements, and ensure compliance.

Technology Solutions Architect – Director

Company: Guidehouse

Location: USA

Posted Nov 23, 2025

The Technology Solutions Architect role at Guidehouse supports the Technology Partner by developing and delivering industry-specific technology solutions for Federal Civilian clients. The position requires collaborating with account SMEs, translating client challenges into solution architectures, and leading RFP responses. The ideal candidate has 10+ years of experience in solution architecture, a bachelor's degree, and a strong understanding of Federal Civilian operations and procurement cycles.

Director - Global Sales Compensation

Company: Canva

Location: USA

Posted Nov 23, 2025

Canva is seeking an experienced Sales Compensation Lead to join their Revenue Accounting team. The role involves designing, implementing, and managing commission frameworks that align with Canva's growth strategy. The ideal candidate will have experience in sales compensation, strong analytical skills, and the ability to work in a fast-paced, high-growth environment.

Senior Data Scientist (Senior Consultant)

Company: Guidehouse

Location: USA

Posted Nov 23, 2025

The job posting describes a data science consulting role within Guidehouse's AI and Data Capability team. The position involves data collection, cleaning, analysis, visualization, and reporting to help clients maximize the value of their data and automate business processes. Required skills include experience with Power BI, Tableau, SQL, R, and statistical programming. The role offers competitive compensation, benefits, and opportunities for professional development.

Partner Architect - Cisco

Company: Optiv

Location: USA

Posted Nov 23, 2025

The Partner Architect at Cisco is a strategic technical advisor and enablement leader who bridges Optiv's sales, services, and partner ecosystems. The role involves driving presales excellence through deep technical expertise, hands-on solution demonstrations, and enablement programs. The Partner Architect will champion assigned partner technologies, showcase use cases, align solutions with client goals, and ensure seamless integration across Optiv's portfolio.

Director of User Experience and Design

Company: Green Dot Corporation

Location: USA

Posted Nov 23, 2025

Green Dot seeks a Director of User Experience & Design to lead UX initiatives, foster remote work, and drive innovation in financial solutions. The role emphasizes collaboration, storytelling, and cross-functional teamwork with a competitive salary range.

Associate Director - IT Risk & Compliance

Company: EVERSANA

Location: USA

Posted Nov 23, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and fostering an inclusive culture. The company seeks team members who care deeply about EVERSANA, its people, clients, and patients. The Associate Director IT Risk & Compliance role involves leading information security, managing risk, ensuring compliance, and collaborating with stakeholders.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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