Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Engineer - Monopoly GO!

Company: Scopely

Location: USA

Posted Nov 14, 2025

Scopely is seeking a Staff Engineer to join their Monopoly GO game team. The role involves designing and implementing scalable backend systems, collaborating with a global team, and ensuring reliable and high-velocity development. The company values diversity, inclusion, and creating games for everyone.

Staff Software Engineer - Structure

Company: Webflow

Location: USA

Posted Nov 14, 2025

Webflow is a platform that empowers creators with tools for building and managing websites. It combines visual development, content management, AI-driven personalization, hosting, and analytics. The company seeks a Staff Software Engineer to help empower creators and guide them towards component-first design. Webflow values scalable architecture, exceptional user experiences, and technical depth combined with product vision.

Director of Education (EDU) Sales

Company: Guidebook

Location: USA

Posted Nov 14, 2025

Guidebook is an event management software company that helps organizations create mobile apps for events, campuses, and training. They are seeking a Director of Education Sales to drive revenue growth in the higher education market. The role involves direct selling, strategic leadership, and partnership with marketing and product teams.

Employer Brand Manager

Company: Kraken

Location: USA

Posted Nov 14, 2025

Kraken promotes its mission to advance crypto adoption through a global, mission-focused team. The role emphasizes employer branding, talent attraction, and crypto education while highlighting opportunities for impactful work in a diverse, merit-based environment.

Technical Operations Manager

Company: Mercury

Location: USA

Posted Nov 14, 2025

This job posting seeks a Technical Operations Manager to lead team transformation, focusing on scalable systems and tech integration. Key responsibilities include team leadership, metric management, and innovation. The role offers competitive compensation and a diverse work environment.

Sales Development Representative

Company: Grafana Labs

Location: USA

Posted Nov 14, 2025

The job description for a Sales Development Representative (SDR) at Grafana Labs highlights the core missions of helping users navigate their Grafana journey, partnering with the sales team to identify new business opportunities, and developing transferable skills. The role involves balancing reactive and proactive work, using AI tools, and collaborating with cross-functional teams. The company values team-first attitude, humility, and continuous learning.

Senior Software Engineer - Billing Platform

Company: Grow Therapy

Location: USA

Posted Nov 14, 2025

The role is for a Software Engineer on the Billing Platform team at Grow Therapy, focusing on evolving a foundational billing system. The position involves designing scalable backend systems, writing high-quality code, conducting code reviews, driving architectural decisions, and proactively identifying system reliability risks. The ideal candidate has 6+ years of backend engineering experience, a systems thinking mindset, technical depth in backend languages and data modeling, and an execution-oriented approach.

Security GRC Program Manager - Third Party

Company: Stripe

Location: USA

Posted Nov 14, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company's mission is to increase the GDP of the internet. The Security GRC team at Stripe is responsible for various functional areas, including security governance, risk, compliance, and third-party security risk assessment. The Security GRC Program Manager position will have the ability to influence the continuous buildout of the TPSRA program, including developing policies, standards, and processes to support the program.

Senior Manager - Governance, Risk, and Compliance (GRC)

Company: D-Wave Quantum

Location: USA

Posted Nov 14, 2025

DWave is seeking a Senior Manager for Governance, Risk, and Compliance (GRC) to lead the company's global risk and compliance strategy. The role involves building and leading the GRC strategy across multiple frameworks, modernizing compliance through automation and data-driven reporting, leading enterprise risk management efforts, overseeing audits and certifications, collaborating with cross-functional teams, and representing DWave in customer and regulatory discussions. The ideal candidate should have a bachelor's degree, 10+ years of experience in GRC, and 5+ years in a leadership role, along with strong knowledge of modern frameworks and regulatory standards.

Senior Product Designer - Emerging Creative

Company: Netflix

Location: USA

Posted Nov 14, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Product Designer to join the Emerging Creative Experience Design team, focusing on UX/UI strategy and high-visual craft across consumer products. The role involves collaborating with multidisciplinary teams to create immersive, engaging experiences that align with business goals and the Netflix brand.

Talent Acquisition Coordinator

Company: Muck Rack

Location: USA

Posted Nov 14, 2025

The Talent Acquisition Coordinator role involves supporting full-cycle recruiting operations, managing candidate communication, maintaining the Applicant Tracking System, and contributing to sourcing strategies and employer branding initiatives. Success is measured by smooth coordination, positive candidate experience, accurate data, strong collaboration, and contributions to key metrics.

Data Scientist 5 - Title and Launch Management

Company: Netflix

Location: USA

Posted Nov 14, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Merchandising and Content Understanding team aims to enable operational and creative excellence in content distribution and promotion. The team collaborates with partners to launch high-quality content and help members discover content they will love. The job posting is for a data scientist to join the team and develop content understanding signals across all formats to improve the discovery experience on the service.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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