Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Software Engineer

Company: Circadence Corporation

Location: USA

Posted Nov 13, 2025

The job description is for a Senior Software Engineer position at Circadence, a company that develops an immersive cybersecurity training platform called Project Ares. The role involves fullstack development, designing and implementing RESTful APIs, working with Azure cloud services, and collaborating with stakeholders. The company offers competitive benefits and the opportunity to work on cutting-edge technology in the cybersecurity field.

Staff Fullstack Engineer - Reservation Management

Company: Airbnb

Location: USA

Posted Nov 13, 2025

The Reservation Management team at Airbnb drives critical booking and postbooking flows for guests and hosts. They are responsible for large engineering systems and the Experiences product booking flow. The team seeks an engineering leader with 10+ years of experience, expertise in HTML, CSS, JavaScript, and modern JavaScript frameworks, and a passion for delivering products end-to-end. The role involves designing scalable web practices, mentoring engineers, and developing prototypes while considering long-term implications on technical design and architecture.

Senior Product Manager - Outage Management

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Senior Product Manager to define how Kraken supports utilities in preparing for managing and communicating during outages. The role involves shaping an integrated suite of AI-powered products and experiences to improve the customer experience for utility partners.

Global HEOR manager

Company: Abbott

Location: USA

Posted Nov 13, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a portfolio of life-changing technologies in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott is looking for a Health Economics and Outcomes Research manager to support market access activities for the ADC portfolio and ensure strong brand uptake and growth worldwide.

Account Executive

Company: Harris

Location: USA

Posted Nov 13, 2025

The job posting is for an Account Executive role at Sidwell, focusing on selling GIS solutions and services to local government accounts in the US. The role involves developing new business leads, territory planning, and targeted marketing campaigns. The ideal candidate should have a strong understanding of Esri technology, local government workflows, and excellent communication and negotiation skills.

Lead Software Engineer - ICHRA

Company: Gravie

Location: USA

Posted Nov 13, 2025

Gravie is a company that aims to improve healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Lead Software Engineer to lead the design, development, and delivery of product features and services for their customer and member web portals. The role involves driving engineering excellence, fostering a high-performing team culture, and providing technical leadership for key initiatives. Gravie offers a unique benefits package and is on a mission to reinvent health benefits for small and midsize businesses.

Product Manager - Vertically Integrated Utilities

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They are looking for a Product Manager to define how Kraken supports Vertically Integrated Utilities. The role involves collaborating with teams to deliver client outcomes and business value, making Kraken the platform of choice for utilities.

Technical Quality Specialist

Company: Figma

Location: USA

Posted Nov 13, 2025

The Technical Quality Specialist role at Figma involves troubleshooting complex bugs, collaborating with internal teams, and advocating for quality improvements to enhance the Figma experience for customers. The ideal candidate should have a strong testing background, be comfortable in a fast-paced environment, and demonstrate leadership and technical competence.

Quality Assurance (QA) Tester

Company: Guidehouse

Location: USA

Posted Nov 13, 2025

Guidehouse Quality Assurance Testers play a crucial role in ensuring software quality across client engagements. They collaborate with development and business teams, design and execute test plans, and apply automation testing techniques. The position requires a bachelor's degree, 3+ years of testing experience, and familiarity with Agile/Scrum environments. Guidehouse offers a comprehensive benefits package and opportunities for professional growth.

Workday Certified Reporting & Prism Analytics Senior Consultant

Company: Guidehouse

Location: USA

Posted Nov 13, 2025

This job posting describes a Workday Consulting role with responsibilities in reporting and analytics, requiring specific certifications and experience. It outlines the compensation range, benefits package, and company commitment to diversity. The text also includes equal opportunity statements and recruitment guidelines.

Product Manager II - Custody & Funding

Company: Kraken

Location: USA

Posted Nov 13, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an experienced Product Manager to join their Payments & Blockchain team, focusing on crypto custody management and cross-chain liquidity management. The role involves managing product initiatives, collaborating with cross-functional teams, and establishing roadmaps and milestones.

Strategic Sales Manager - Photographer Products

Company: Clear Capital | CubiCasa

Location: USA

Posted Nov 13, 2025

The role of Strategic Sales Manager Photographer Products involves onboarding photography companies to CubiCasas platform, providing personalized training, collaborating with internal teams, and ensuring a seamless onboarding experience. The ideal candidate should have 2+ years in account management or related roles, experience working with SaaS platforms, and a customer-first mindset.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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