Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

RN Medicare Compliance

Company: Sedgwick

Location: USA

Posted Jan 29, 2025

Sedgwick offers a caring work environment with flexibility, opportunities for growth, and support for various needs. The company values diversity and inclusion. The role involves professional assessment, planning, coordination, implementation, and reporting of complex clinical data for Medicare reviews. It requires a Bachelor's degree, active RN license, MSCC certification, and 6 years of related experience. The position involves comprehensive medical record reviews, claims analysis, and training of colleagues. The work environment is mentally demanding with clear thinking, problem-solving, and meeting deadlines. Sedgwick provides a comprehensive benefits package.

Conversion Optimization Specialist

Company: Xero

Location: USA

Posted Jan 29, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors. The company's purpose is to enhance the lives of small business owners, their advisors, and communities worldwide. As a Conversion Optimization Specialist, you'll work on a global conversion optimization strategy, collaborating with creative and channels teams to optimize user journeys and drive conversions. The role requires experience in CRO, AB testing, and web analytics, with a B2B and SaaS background being a plus. Xero offers a human-first culture, generous benefits, and opportunities for career development.

Senior HR Manager

Company: Adaptavist

Location: USA

Posted Jan 29, 2025

The Adaptavist Group is a global company specializing in enterprise software, tailored solutions, and quality services. They are seeking a Senior HR Manager for their North American operations, which are largely remote. The role involves managing HR initiatives, ensuring compliance with employment laws, and providing strategic advice to senior leadership. The ideal candidate should have relevant HR experience in North America, expertise in US benefits and insurance administration, and knowledge of employment laws. They should also be a strategic thinker, excellent communicator, and comfortable in a fast-paced, dynamic environment.

ERP Administrator

Company: GuidePoint Security

Location: USA

Posted Jan 29, 2025

The ERP Administrator at GuidePoint Security will work on the cutting edge of Information Technology and Information Security. They should have a strong interest and capability in creating user information solutions by documenting business processes, gathering requirements, evaluating priorities, and creating highly effective solutions. The role involves demonstrating strong interpersonal, verbal, and written communication skills, providing exceptional customer service, and eliciting, documenting, and refining business and nonfunctional requirements. The candidate should drive simplicity in process and design to support scalability and reliability, improve systems by studying current practices and industry trends, and adhere to standards and IT best practices. They must be able to work independently and collaborate with a larger team, communicate progress, challenges, and issues effectively, and prioritize projects while maintaining timelines and providing an appropriate level of service to the business. The candidate should have a Bachelor's degree in a relevant discipline or equivalent experience, 5+ years of NetSuite functional and development experience or equivalent ERP experience, and CPA Certification or Certified NetSuite Professional is a plus. Approximately 10 out-of-town travel to regional offices and/or data centers is required.

Strategic Sourcing Manager - Services Sourcing

Company: Reddit

Location: USA

Posted Jan 29, 2025

Reddit is seeking a Strategic Sourcing Manager to lead high-impact initiatives, manage negotiations and RFPs, and improve vendor margins. The role involves working closely with internal stakeholders and vendors, and requires 5+ years of strategic sourcing experience, preferably in services sourcing categories. The ideal candidate will have a results-oriented mindset, strong communication skills, and proficiency in procurement systems. Benefits include comprehensive healthcare, 401k match, family planning support, mental health benefits, flexible vacation, generous parental leave, and paid volunteer time off.

Software Development Engineer II - Navigation API

Company: Mapbox

Location: USA

Posted Jan 29, 2025

Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The Navigation API team develops and operates web services for strategic navigation initiatives in consumer, automotive, and logistics sectors. They maintain high-traffic read APIs and distributed ETL pipelines. As a Software Development Engineer II, you'll balance rapid development with service reliability, collaborate with your team, design scalable systems, promote operational excellence, reduce technical debt, and uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.

Director - Growth Marketing

Company: COMPLY

Location: USA

Posted Jan 29, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, remote work flexibility, and a supportive culture. They are seeking an experienced Director of Growth Marketing to lead growth strategies, manage conversion points, and drive revenue. The role involves cross-functional collaboration, data analysis, and project management. Qualifications include 5+ years of growth marketing experience, proficiency in Hubspot and Salesforce, and a deep understanding of marketing funnel management.

Sr. Director - Digital Product

Company: Nutrafol

Location: USA

Posted Jan 29, 2025

The Sr Director of Digital Product at Nutrafol is a visionary leader responsible for shaping and executing the digital strategy, content experience, and product roadmap across eCommerce and the mobile app. This role requires exceptional leadership, extreme ownership, and a relentless drive for results. The responsibilities include owning and driving the digital roadmap, leading content strategy, overseeing eCommerce site and app management, partnering with various teams for product launches, ensuring brand consistency, driving digital product innovation, owning performance metrics, leading a high-performing team, managing external vendors, overseeing AB testing, and ensuring SEO best practices. Success is measured by high-performing platforms, seamless product launches, protected brand identity, clear digital roadmap, and a thriving team.

Sr. Sales Commissions Analyst

Company: Reddit

Location: USA

Posted Jan 29, 2025

Reddit's Strategic Finance team is looking for a Senior Sales Commissions Analyst to manage, analyze, and optimize sales commission processes. The role involves developing and maintaining commission plans, ensuring accurate and timely payouts, and providing analytical support to boost sales performance. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. The role offers comprehensive healthcare benefits, 401k matching, workspace benefits, personal and professional development funds, family planning support, flexible vacation, 4+ months paid parental leave, and paid volunteer time off.

Pre-Sales Demo Engineer

Company: Access Softek

Location: USA

Posted Jan 29, 2025

Access Softek is seeking an experienced Solution Engineer with a focus on delivering impactful product demonstrations to credit unions in the US. The role is fully remote and combines technical expertise with sales skills. Key responsibilities include collaborating with the sales team, presenting tailored demos, acting as a technical expert, and staying updated on industry trends. Requirements include proven experience with credit unions in the US, ability to sell IT products, strong background in creating engaging demos, solid understanding of financial services technology, excellent presentation skills, and ability to thrive in a remote work environment. Benefits include competitive compensation, retirement savings plan, comprehensive insurance coverage, paid vacation, and home internet reimbursement.

Sustainability Reporting Manager

Company: Lime

Location: USA

Posted Jan 29, 2025

Lime, a leading global electric vehicle company, is seeking a Sustainability Reporting Manager to advance its commitment to a carbon-free future. The ideal candidate will have experience in ESG reporting, preferably in the transportation or technology sectors, and a strong understanding of various sustainability reporting frameworks. They will lead the delivery of reporting strategy, develop systems for tracking sustainability data, ensure compliance with ESG regulations, and drive projects related to carbon inventories and materiality assessments. The role is remote, but the ideal candidate should be based in NYC, Seattle, or Chicago.

Senior Success Strategy Operations Analyst

Company: HubSpot

Location: USA

Posted Jan 29, 2025

The HubSpot Customer Success Strategy and Operations CSSO team is seeking a Senior Strategy and Operations Analyst. The role involves providing data-driven support, maintaining headcount and capacity forecasts, understanding global demands, and partnering with leaders on regional projects. The ideal candidate should have a CustomerFirst mindset, strong communication skills, advanced Excel knowledge, and experience with SQL and data visualization software. Prior experience in management consulting, finance, strategy, and ops is a plus. The cash compensation range is $118,500 - $189,600 annually.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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