Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Clinical Scientist Consultant - Established Products

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Clinical Scientist Consultant for Established Products. The role involves supporting Compound Development Team Leaders and Clinical Leaders in managing marketed products across four therapeutic portfolios. The CSEP will contribute to cross-functional clinical teams, assist in clinical studies, and collaborate with internal stakeholders. The ideal candidate should have an MS, MPH, PharmD, PhD, or equivalent clinical training, with a minimum of 3 years of experience in clinical research. ClinChoice values quality, professional development, and a supportive culture, offering opportunities for growth and high-trust relationships with clients.

Project Management Leader Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Project Management Leader Consultant to join one of its clients. The role involves working closely with the client's established products compound development teams, driving portfolio strategy, and ensuring program excellence. The successful candidate will provide global cross-functional operational leadership, optimize plans, and manage risks. A BS degree in life sciences, engineering, or business management is required, along with five years of experience in a similar role. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.

Regulatory Program Manager Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Regulatory Program Manager Consultant. The role involves leading regulatory operations, driving projects, and managing cross-functional teams. Key responsibilities include operationalizing regulatory strategy, developing and maintaining regulatory plans, and managing risks. The ideal candidate should have a bachelor's degree, preferably in life sciences or a related field, and at least 5 years of industry regulatory experience. Proficiency in project management tools and regulatory processes is required. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.

Software Consulting Specialist - BMS

Company: ‎ConnectWise

Location: USA

Posted Jan 28, 2025

The Software Consulting Specialist is a crucial role responsible for evaluating client needs in ConnectWise software. This position works closely with cross-functional teams to ensure clients receive necessary support as they integrate with ConnectWise products. Key responsibilities include providing detailed support, researching and documenting findings, influencing team members, coordinating project implementation, training clients, managing workflows, monitoring project plans, communicating project status, maintaining performance metrics, coaching colleagues, and engaging in ongoing product training. The role requires independence, practical knowledge, adaptability, strong communication skills, project management abilities, and the capacity to convey complex information. A Bachelor's degree or equivalent experience, along with 2+ years of related experience, is required. Preferred qualifications include an MBA, industry experience, and ConnectWise product knowledge. The role can be remote or hybrid, with occasional travel.

Senior Financial Analyst

Company: Lumivero

Location: USA

Posted Jan 28, 2025

Lumivero, a global team developing data-intelligence software, is seeking a Senior Financial Analyst. The role involves weekly and monthly reconciliation of billings and bookings data, partnering with various teams to identify process gaps, and maintaining sales and revenue reporting. The ideal candidate should have a BS in Accounting/Finance, 24+ years of experience, strong analytical skills, and proficiency in Microsoft Office Suite. Benefits include a performance-based bonus, tech stipend, flexible remote work, and opportunities for career advancement.

Program Coordinator Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Program Coordinator Consultant. The role involves creating and maintaining project plans, tracking EP Metrics, collaborating with cross-functional teams, and participating in continuous process improvement initiatives. The ideal candidate should have a bachelor's degree in a scientific or business management discipline, commanding knowledge of MS Project, Planisware, or similar tools, and experience in pharmaceutical product development. Clear communication, organization, and collaboration skills are required. The application process includes a phone interview, and ClinChoice is an equal opportunity employer.

Assistant General Counsel - Procurement

Company: KoBold Metals

Location: USA

Posted Jan 28, 2025

KoBold Metals, a privately held company, is revolutionizing the mining industry by leveraging AI and human intelligence for mineral exploration. Founded six years ago, KoBold has become the largest independent mineral exploration company and the largest exploration technology developer. The company has proven its first discovery with significantly less capital than the industry average and found one of the best copper deposits ever discovered. KoBold is now hiring an Assistant General Counsel to accelerate its mission, with responsibilities including reviewing and negotiating contracts, managing the company's contract lifecycle management (CLM) tools, and advising internal clients. The ideal candidate should have 10-12 years of progressive procurement contracting experience, strong contract drafting skills, and a high degree of independence.

Technical Account Manager - Bank Partnerships, Global Partner Engineering & Operations (PE&O)

Company: Stripe

Location: USA

Posted Jan 28, 2025

Stripe, a financial infrastructure platform for businesses, seeks a Technical Account Manager for its Global Partner Engineering and Operations team. The role involves building and maintaining relationships with financial partners, facilitating technical integrations, tracking performance, collaborating cross-functionally, managing incidents, improving operational efficiencies, providing training and support, and gathering partner feedback. The ideal candidate should have a bachelor's degree, 5+ years of experience in account management or technical project management, strong analytical skills, excellent communication abilities, and a willingness to travel. Preferred qualifications include experience in banking, ecommerce, or payments, proficiency in SQL and XML, and experience in a SaaS or cloud-based environment.

Senior Machine Learning Engineer - Strategic Intelligence Group

Company: Dropbox

Location: USA

Posted Jan 28, 2025

The Senior Machine Learning Engineer will play a crucial role in enhancing security and preventing abuse by leveraging advanced machine learning techniques. Responsibilities include designing, implementing, and maintaining ML models for threat detection, anomaly detection, behavior analysis, and predictive modeling. The ideal candidate should have a strong background in machine learning, data science, and software engineering, with a passion for security and product trust. They should be proficient in Python, Scala, or Java, and have experience with graph-based ML models, clustering techniques, and graph neural networks. The role involves collaborating with various teams to integrate ML models into existing workflows and platforms.

Compensation Consultant

Company: Mozilla

Location: USA

Posted Jan 28, 2025

Mozilla Corporation, a nonprofit backed technology company, is seeking a Compensation Consultant to design and develop competitive compensation programs. The role involves partnering with senior leaders, managing compensation cycles, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 8+ years of compensation experience, and tech experience. They should be a self-starter, have excellent communication skills, and be proficient in MS Excel, Google suite, and Workday. Mozilla offers generous benefits, including performance-based bonuses, rich medical coverage, retirement contributions, and paid parental leave.

Senior Staff Accountant

Company: National Immigration Law Center

Location: USA

Posted Jan 28, 2025

The National Immigration Law Center (NILC) is a leading nonprofit organization founded in 1979, dedicated to defending and advancing the rights and opportunities of low-income immigrants. NILC is currently seeking a Senior Staff Accountant to join their Finance team, providing day-to-day accounting and finance support. The role involves managing the month-end close process, reviewing invoices and payroll-related compliance tasks, ensuring compliance with federal, state, and local laws, and maintaining fixed assets and depreciation schedules. The ideal candidate should have 7-10+ years of accounting experience, strong knowledge of financial principles, and proficiency with Microsoft Excel. NILC offers a competitive compensation package and benefits, including employer-paid healthcare coverage, a 403b retirement plan, and a generous paid-time-off policy.

Senior Machine Learning Engineer - Quality and Merchandising

Company: Airbnb

Location: USA

Posted Jan 28, 2025

Airbnb is seeking a highly skilled ML engineer to join their team and drive the development of a user-centric platform. The role involves influencing technical direction, collaborating with cross-functional partners, and mentoring engineers. The ideal candidate should have 5+ years of industry experience in applied Machine Learning, strong programming skills, and a deep understanding of ML best practices. The position is remote eligible, but the candidate must live in a state where Airbnb Inc has a registered entity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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