Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director, Partner Enablement - IAM/IGA

Company: Saviynt

Location: USA

Posted Jan 24, 2025

Saviynt is seeking a Director of Partner Enablement with extensive experience in Identity Management and Governance products. The role involves gathering partner feedback, driving strategic initiatives, and managing partner performance. The ideal candidate will have a Bachelor's equivalent in Engineering, 10+ years of industry experience, and strong communication skills. Saviynt offers a competitive rewards package and a dynamic work environment.

Associate Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 24, 2025

Perforce is seeking an Associate Account Executive for the Delphix sales team, based on the West coast. This entry-level role involves learning sales principles, customer acquisition, retention, and administrative tasks. The ideal candidate should have basic CRM software knowledge, strong communication skills, proficiency in Microsoft Office, and 0-2 years of sales experience. The base pay range is $65,000 - $75,000 USD, with eligibility for a Sales Commission Plan.

Assessment Content Creator - High School ELA

Company: Khan Academy

Location: USA

Posted Jan 24, 2025

Khan Academy, a nonprofit organization, is seeking a talented and experienced assessment content creator. The ideal candidate will have deep knowledge of HS ELA state standards and assessment development best practices, along with 2+ years of classroom experience teaching HS ELA. The role involves contributing to the creation of K12 assessments, ensuring alignment with state standards, and collaborating with cross-functional teams. Khan Academy offers competitive salaries, ample paid time off, a remote-first culture, and a commitment to diversity, equity, inclusion, and belonging.

Principal UX Researcher

Company: HubSpot

Location: USA

Posted Jan 24, 2025

HubSpot is seeking a Principal UX Researcher with extensive experience in quantitative methods and survey design. The role involves developing and implementing a strategy for measuring customer sentiment, designing and conducting research studies, analyzing data, and communicating insights to stakeholders. The ideal candidate will have deep methodological expertise, strong analytical skills, excellent communication abilities, and a growth mindset.

Principal Product Marketing Manager

Company: GitLab

Location: USA

Posted Jan 24, 2025

The role of a Principal Product Marketing Manager for GitLab AI solutions involves working closely with various teams to grow the company's market footprint. The individual will be responsible for delivering compelling messaging and differentiation, crafting persona-specific content, and coaching demand generation and revenue plays. They will also serve as the voice of the customer and industry, driving the go-to-market strategy and launch plans. The ideal candidate should have 10+ years of experience in product marketing, product management, or related fields, with a strong emphasis on B2B environments. They should possess exceptional communication skills, project management capabilities, and an in-depth understanding of developers' needs and preferences.

Proposal Specialist II

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 24, 2025

American Specialty Health is hiring a Proposal Specialist II for their Marketing department. The role involves developing high-quality proposals, collaborating with sales and executive teams, and managing the creation and editing process. The position is remote and requires a stable internet connection. Qualifications include a Bachelor's degree, 35+ years of project coordination experience, and advanced proficiency in MS Office. The company values positive interactions, excellent communication skills, and the ability to work across teams.

Account Executive - eCommerce

Company: Keboola

Location: USA

Posted Jan 24, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join its US-based GTM team. The role involves managing the full sales cycle, engaging eCommerce and retail brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS sales environment, with a background in eCommerce or digital retail. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The role is primarily remote with frequent domestic travel and occasional international travel to Prague.

Product Marketing Manager - Fraud

Company: Plaid

Location: USA

Posted Jan 24, 2025

Plaid, a fintech company founded in 2013, is dedicated to improving financial interactions through innovative tools and experiences. With a network covering 12,000 financial institutions across the US, Canada, UK, and Europe, Plaid empowers thousands of developers and millions of users to live a healthier financial life. The company is seeking a Product Marketing Manager for its Fraud team, responsible for driving adoption and revenue for fraud solutions, partnering with Product, Sales, and Marketing, and influencing cross-functional teams. The ideal candidate should have 8+ years of experience in product marketing, sales, or growth, a strong presence, excellent communication skills, and a strategic mindset. Plaid is committed to fostering diversity and equal opportunities, offering a comprehensive benefit plan and competitive salary between $129,600 and $194,400 per year.

Paid Search & Display Strategy & Execution Director

Company: Obility

Location: USA

Posted Jan 24, 2025

Obility is a fully remote team of 25+ professionals specializing in B2B marketing and lead generation. They offer services such as digital marketing, account management, and performance tracking. The Paid Search & Display Strategy & Execution Director role involves driving industry-leading strategies, managing multiple campaigns, and producing client-facing reports. The ideal candidate should have a degree in Marketing, excellent analytical skills, extensive experience with Google Ads, Microsoft Ads, and other display platforms, and strong communication skills.

Demo Platform Engineer

Company: Twilio

Location: USA

Posted Jan 24, 2025

Twilio is seeking a Demo Platform Engineer to consolidate the demo platform across Comms and Segment for the first time. The role involves creating, maintaining, and designing the full-stack demo environment, including frontend and backend code. The engineer will partner with Enterprise Architects and report to the Senior Manager of Demo Platform Engineering. Key responsibilities include building comprehensive use case demos, ensuring technical accuracy and reliability of demo environments, developing visually appealing interactive demo environments, staying updated with product enhancements, and gathering feedback for continuous improvement. Required qualifications include 3+ years of software development experience, strong understanding of RESTful APIs, web frameworks, and SaaS platforms, experience with JavaScript, Node, and React, and creative problem-solving skills. Familiarity with cloud computing, CPaaS API space, and NextJS is a plus. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, WA, or DC. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and retirement savings program.

Account Executive - Supply Chain and Logistics

Company: Keboola

Location: USA

Posted Jan 24, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging with top transportation and logistics brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS environment, industry expertise in supply chain, transportation, or logistics, and strong technical aptitude. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The role is primarily remote with frequent domestic travel and occasional international travel to Prague.

Technology Enablement – OneStream Architect

Company: Riveron

Location: USA

Posted Jan 24, 2025

Riveron is seeking Senior Solution Architects with a proven background in OneStream platform implementation. The role involves collaborating with the team to develop efficient solutions, leading implementation methodologies, and mentoring team members. The ideal candidate should have a deep understanding of corporate finance, strong technical skills, and the ability to work in dynamic environments. Riveron values collaboration, diversity, and client-centric approach, offering growth opportunities and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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