Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Engineer - Data

Company: Found

Location: USA

Posted Jan 24, 2025

Found is a company building tools for self-employed individuals to automate taxes, expense tracking, and provide security and peace of mind. They are looking for a Data Engineer to scale their data infrastructure, optimize data pipelines, and support decision-making across the organization. The role involves designing, building, and operating large-scale data infrastructure systems, building a data platform as a service, bridging the gap between engineering and analytics, and implementing ETL infrastructures. The ideal candidate has 5+ years of experience in data infrastructure, relational databases, dbt, Airflow, and cloud-native big data infrastructure. Found offers a competitive salary range of $181,000 - $209,000, along with comprehensive benefits and a flexible vacation policy.

Solutions Architect (Managed Services)

Company: phData

Location: USA

Posted Jan 24, 2025

The job posting describes a key role in a Managed Services team, responsible for building and managing data platforms. The role involves operating and managing modern data platforms, providing architectural guidance, and offering thought leadership. The ideal candidate should have strong SQL skills, experience with cloud-native data technologies, and production support experience in large enterprise environments. Preferred experience includes database administration certifications, experience with various data storage and integration technologies, and expertise in workflow management and orchestration. The company offers a remote-first work environment, a collaborative culture, competitive compensation, and opportunities for professional development.

VRM Operations Intern

Company: GuidePoint Security

Location: USA

Posted Jan 24, 2025

The VRM Operations Intern is a valuable resource for the VRM Team, OEM Partners Sales Operations Team, and the broader Sales Team. The intern will work part-time remotely for 12 months, earning $20 per hour. Key responsibilities include maintaining salesforce.com with vendor information, creating processes for efficiency, collaborating with the VRM team, and assisting with projects. The ideal candidate should be self-motivated, detail-oriented, a strong team player, and have excellent communication skills. Experience with salesforce.com is preferred.

Software Engineer III - Practice Management

Company: Nextech

Location: USA

Posted Jan 24, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous bonuses, and comprehensive benefits. They are committed to diversity and equal opportunity employment. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite, working in a SCRUM environment, and collaborating with cross-functional teams. The ideal candidate has solid knowledge of C, Angular, and MS SQL, with a minimum of 7+ years of industry experience and experience with CICD, Azure DevOps, and SaaS products. Nextech operates as a remote work organization with a generous total rewards package, including a 401k with employer match, flexible time off, and a wellness program.

Senior Product Designer - Partnerships

Company: MyFitnessPal

Location: USA

Posted Jan 24, 2025

MyFitnessPal is seeking a Senior Product Designer to join their new Partnerships team. The role involves guiding end-to-end experiences, creating intuitive interfaces, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of product design experience, expertise in user-centered design, and proficiency in design tools. They should also have a strong understanding of interaction design, visual design, and design systems. Familiarity with WCAG accessibility standards and inclusive design practices is required. The role involves conducting user research, communicating design rationale, and promoting the company's core values. The estimated salary ranges from $120,000 to $150,000.

Tier 3 Integration Specialist - Data Services

Company: Nextech

Location: USA

Posted Jan 24, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous benefits, and a commitment to diversity. They are seeking a Tier III Technical Integration Specialist to provide advanced technical services and support for customers and third-party vendors using Nextech Data Services products. The role involves technical support, customer education, collaboration, technical expertise, and process improvement. Minimum requirements include 4+ years of experience in SaaS B2B APIs and data technologies, strong SQL skills, problem-solving abilities, and a customer-centric approach.

Senior Assessment Content Creator - High School ELA

Company: Khan Academy

Location: USA

Posted Jan 24, 2025

Khan Academy, a nonprofit organization, is seeking a senior assessment content creator with deep knowledge of high school ELA state standards and assessment development best practices. The ideal candidate will contribute to the development of new K12 assessments, ensure alignment with state standards, and collaborate with cross-functional teams. The role offers competitive salaries, ample paid time off, remote-first culture, and the chance to work on high-impact products that are defining the future of education.

Senior Backend Engineer - Cards Experience

Company: Mercury

Location: USA

Posted Jan 24, 2025

The text describes the evolution of global commerce through the introduction of standardized shipping containers, which significantly reduced loading times from weeks to hours. It then transitions to a job description for a software development role focused on improving card issuing and management in the payment technology sector. The ideal candidate should have 4+ years of software development experience, preferably with Haskell, and a strong understanding of product thinking and architectural decisions. The company offers competitive salary and equity ranges, and uses Covey for hiring and promotional processes.

Senior UX Researcher II - AI

Company: HubSpot

Location: USA

Posted Jan 24, 2025

HubSpot's AI team is rapidly growing, focusing on designing intuitive AI interactions for businesses and customers. They launched CoPilot, an AI-powered conversational interface, and are developing an agent platform for tailored AI solutions. The company is committed to building a research culture in UX, investing in craft, and hiring top talent to understand the evolving industry.

Staff Engineer - Distributed Systems

Company: Stripe

Location: USA

Posted Jan 24, 2025

Stripe is seeking an experienced distributed systems engineer to design, build, and test end-to-end reliability infrastructure. The role involves collaborating with various teams, mentoring engineers, and ensuring Stripe can handle its biggest customers' needs. The ideal candidate should have 9+ years of engineering experience, hands-on experience in large-scale distributed systems, and a proven track record of leading initiatives across teams.

Senior Product Manager - Platform (Top of Funnel Growth)

Company: Reddit

Location: USA

Posted Jan 24, 2025

Reddit is seeking a consumer product manager with 4+ years of experience to join the Top of Funnel team. The ideal candidate will have a strong background in system design, SEO, and data analysis. They will define and execute the vision and strategy for the Top of Funnel Platform, own the roadmapping process, and design experiments to measure platform product changes. The role involves partnering closely with engineering, design, and data science teams to deliver high-impact features and exceptional user experiences. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation.

Senior Salesforce Developer

Company: Wasabi Technologies

Location: USA

Posted Jan 24, 2025

Wasabi Technologies is a fast-growing company revolutionizing the cloud storage industry with its innovative, cost-effective, and high-performance solution. They are seeking a Senior Salesforce Developer to design and implement scalable Salesforce solutions, collaborate with cross-functional teams, and drive innovation. The role offers end-to-end accountability and the opportunity to work directly with leadership, making a tangible impact on the company's systems and processes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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