Technical Support Jobs in USA
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Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.
Staff Frontend Engineer - Observability Grafana Cloud
Company: Grafana Labs
Location: USA
Posted Jan 21, 2025
Grafana Cloud is a composable observability platform that integrates metrics, logs, and traces with Grafana. It allows customers to leverage open-source observability software without the overhead of maintaining their own stack. The Observability Frontend team focuses on making data intake into Grafana easier by providing data source integrations with prebuilt dashboards and alerts. Grafana Labs, the company behind Grafana, is a remote-first, global company that values diversity and collaboration. They are seeking a Senior Frontend Engineer with experience in TypeScript, React, and a software development process that takes a user-centered approach. The role involves working on the frontend for one of their cloud products, collaborating with designers, and contributing to open-source projects.
Director of Procurement
Company: Saviynt
Location: USA
Posted Jan 21, 2025
Saviynt is seeking an experienced Director of Procurement to lead its procurement function within the SaaS industry. The role involves strategic leadership, vendor and software management, software implementation and integration, end-to-end procurement management, process optimization and governance, cost control and budget management, compliance and risk management, and performance reporting and analytics. The ideal candidate should have a Bachelor's degree in Business Administration, Supply Chain Management, Procurement, or a related field, with 7-10 years of progressive experience in procurement, particularly in SaaS or technology companies. Deep understanding of procurement software systems, experience with Tipalti and NetSuite, and SaaS industry knowledge are required. The role offers a competitive salary of $120,000 - $130,000 per year and the opportunity to work in a high-growth, innovative environment.
Paid Social Lead
Company: Scribd
Location: USA
Posted Jan 21, 2025
Scribd is seeking an experienced Paid Social Lead to join their performance marketing team, focusing on scaling their presence across Meta, TikTok, Pinterest, and emerging social platforms for the Everand brand. The role involves owning and optimizing multimillion-dollar paid social advertising budgets, developing comprehensive paid social strategies, leading creative testing initiatives, and collaborating with the creative team to develop high-performing ad content. The ideal candidate should have 7+ years of experience managing large-scale paid social campaigns, with at least 3 years focused on subscription or D2C products. They should have a proven track record of scaling social advertising spend efficiently while maintaining or improving LTVCAC, and deep expertise in Meta Ads Manager, TikTok Ads, and Pinterest Ads platforms. The role offers a competitive equity ownership and a comprehensive benefits package, including healthcare insurance, 12 weeks paid parental leave, 401k matching, tuition reimbursement, and more. Scribd is committed to equal employment opportunity and encourages people of all backgrounds to apply.
Product Manager - Usage & billing experience
Company: Grafana Labs
Location: USA
Posted Jan 21, 2025
Grafana Labs is seeking a Product Manager for Grafana Cloud's usage and billing experience. The role involves developing a vision and strategy for the product domain, owning the product's roadmap, collateral, and market research. The successful candidate will collaborate with Grafana leadership, be the primary advocate for their area, and communicate effectively with external customers and internal stakeholders. They will transform ideas and feedback into a product vision and roadmap, empathize with customer problems, and curate and convey user feedback to Engineering. The role requires 1+ years of experience in Product Management, working on a B2B SaaS product, and experience with product analytics, SQL, PowerBI, Tableau, BigQuery, Looker, or data visualization tooling. Bonus points for experience with Grafana Labs open source projects, Kubernetes, financial reporting billing systems, observability and monitoring tools, and open source software. The base compensation range for this role in the United States is USD 139000 to USD 174000.
Legal Operations Manager
Company: Lumivero
Location: USA
Posted Jan 21, 2025
Lumivero is seeking a Legal Operations Manager to join their global team. The role involves managing contract lifecycle, M&A and international operations, compliance and training, vendor management, and process improvement. The ideal candidate should have a Juris Doctor or equivalent, 3+ years of relevant experience, and strong understanding of legal processes. Lumivero offers a dynamic work environment with benefits including 401k, flexible time off, professional development, and comprehensive health insurance.
Senior Java Developer Cloud Engineer (GCP)
Company: Rackspace
Location: USA
Posted Jan 21, 2025
Rackspace Technology is seeking a software developer with experience in GCP, AWS, or Azure, and at least 5 years of Java development experience. The role involves creating well-designed, documented, and tested software features, identifying and addressing product bugs, and participating in an agile delivery team. The candidate should have experience with relational databases, distributed systems, and microservice-based architecture. Strong communication, analytical, and troubleshooting skills are required. The role offers opportunities for professional growth, exposure to emerging technologies, and a multicloud solutions environment. The anticipated starting pay range varies by location, with Colorado at $105,100 - $154,110, Hawaii and New York (excluding NYC) at $111,800 - $164,010, and California, New York City, and Washington at $122,500 - $179,630.
Inside Sales Print Specialist
Company: Staples
Location: USA
Posted Jan 21, 2025
Staples is seeking an Inside Sales Print Specialist for a remote position based in EST, offering a salary of $16 to $18 per hour. The role involves servicing customer print needs, preparing bids and quotes, and handling outbound and inbound sales support activities. The ideal candidate should have above-average phone and email consulting skills, be tech-savvy, and familiar with internet software. Key responsibilities include engaging with business partners and customers, preparing bids and quotes, and effectively probing to fully qualify sales opportunities. The role requires strong organization, prioritization, follow-up, and time management skills. Staples offers a generous amount of paid time off, flexible work arrangements, a 401k plan, and other benefits. The company is an Equal Opportunity Employer.
Solutions Engineer
Company: CentML
Location: USA
Posted Jan 21, 2025
CentML, a company focused on reducing the cost of developing and deploying ML models, is seeking a Solutions Engineering candidate. The role involves working closely with customers to understand their needs and craft innovative solutions using CentML's products. The ideal candidate should be pursuing a degree in a relevant field, have a strong interest in AI and machine learning, and possess programming skills. Experience with GPUs and LLMs is a plus. CentML offers a supportive work environment, employee stock options, and comprehensive benefits.
Senior Software Engineer
Company: Cobalt
Location: USA
Posted Jan 21, 2025
Cobalt, a remote cybersecurity company founded in 2013, is seeking a Senior Software Engineer to join their team. The role involves developing high-quality, scalable solutions for their Pentest as a Service (PtaaS) platform, collaborating with cross-functional teams, and mentoring junior engineers. The ideal candidate has at least 5 years of fullstack web development experience, proficiency in Kotlin, SpringBoot, JavaScript, React, and PostgreSQL, and a commitment to writing clean, maintainable code. Cobalt offers competitive compensation, benefits, and a flexible work environment.
Associate Account Executive
Company: Perforce
Location: USA
Posted Jan 21, 2025
Perforce Software Inc. is seeking an Associate Account Executive for its Delphix sales team. This entry-level position involves acquiring sales principles, customer acquisition, retention, and administrative tasks. The role requires a basic understanding of CRM software, strong communication skills, proficiency in Microsoft Office Suite, and adaptability. The base pay range is $60,000 - $65,000 with a Sales Commission Plan. Perforce offers benefits including medical, dental, vision, retirement, life insurance, wellness programs, and total time off. The company values its team members, provides opportunities for growth, and is an Equal Opportunity Employer.
Product Manager II - Hands on Learning
Company: Coursera
Location: USA
Posted Jan 21, 2025
The IC3 Product Manager II role at Coursera involves driving product innovation, enhancing user experience, and managing product strategies. The role requires creating immersive learning environments, devising innovative learning experiences, and collaborating with cross-functional teams. The ideal candidate should have strong PM fundamentals, data analysis skills, and experience in cross-functional collaboration. Coursera offers competitive pay and is an Equal Employment Opportunity Employer.
Machine Learning Principal Solutions Architect
Company: phData
Location: USA
Posted Jan 21, 2025
The job posting is for a Principal Solutions Architect role in Machine Learning Engineering. The role involves designing and implementing data solutions, providing thought leadership, and ensuring customer success. The ideal candidate should have extensive experience in data platforms, consulting, and machine learning engineering. They should also possess strong technical skills in programming languages like Python, Scala, Java, and big data ecosystem products. The company culture is collaborative, remote-first, and offers competitive compensation and benefits.