Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Engineering Manager - AI

Company: Lattice

Location: USA

Posted Jan 20, 2025

Lattice's Engineering team is dedicated to building cutting-edge AI solutions, emphasizing collaboration, innovation, and technical growth. The role of a Manager involves translating company strategy into actionable goals, managing a team of engineers, driving business decisions, and leading the design and development of AI solutions. The ideal candidate should have 8+ years of software engineering experience, proven ability to inspire and develop high-performing teams, and hands-on experience with AIML solutions, particularly LLMs. Proficiency in Python, AIML frameworks, cloud platforms, and AIOps tools is required. The estimated annual salary is between $187,500 and $234,500, with additional benefits including medical, dental, vision insurance, life AD&D and disability insurance, and more.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Jan 20, 2025

Johnson Controls is seeking an Inside Sales Associate to provide sales support, including quotations, order write-ups, and customer service. The ideal candidate will have a degree in mechanical, electrical, or chemical engineering, and at least one year of sales support experience. Proficiency in Microsoft Suite and Salesforce is preferred. The role involves working with MampM Carnot Refrigeration Systems and supporting a winning team that enables employees to build their best future.

Staff Software Engineer

Company: FreeWill

Location: USA

Posted Jan 21, 2025

FreeWill is seeking an experienced Staff Software Engineer to join their mission-driven team. The role involves defining the architectural direction of engineering efforts, leading projects, mentoring engineers, and staying updated with modern web tooling. The company offers a competitive salary, stock options, and comprehensive benefits. The hiring process includes a recruiter screen, hiring manager interview, coding screen, and super day interviews. FreeWill values diversity and is committed to creating an inclusive workplace.

Senior Transmission Line Engineer

Company: Leidos

Location: USA

Posted Jan 20, 2025

Leidos is seeking a Senior Transmission Line Engineer to work remotely or in a hybrid capacity. The successful candidate will design electric transmission line projects for high-voltage and extra-high-voltage systems for major utilities. They will apply various standards in engineering and design, perform analyses, prepare documents, and work with a multi-person team. The ideal candidate should have a Bachelor's degree in Civil Engineering, at least six years of relevant experience, and knowledge of NESC, ACI, AISC, and ASCE code requirements. They should also have leadership experience and be able to communicate effectively with clients and project teams.

Senior Manager - Talent Management

Company: GitLab

Location: USA

Posted Jan 20, 2025

GitLab is seeking a Senior Manager of Talent Management to lead enterprise-wide performance and talent processes. The role involves driving performance excellence and talent strategy, shaping organizational growth and infrastructure, building strategic partnerships, and collaborating with various teams. The ideal candidate should have a proven track record in designing and implementing talent management programs, experience in performance management and succession planning, and strong analytical skills. The role reports to the Director of Talent Management & Development and offers benefits such as a flexible work environment, team member resource groups, equity compensation, and growth and development opportunities.

Senior Actuarial Analyst

Company: Amerihealth Caritas

Location: USA

Posted Jan 20, 2025

AmeriHealth Caritas is a mission-driven organization seeking talented individuals to join their team. The Senior Actuarial Analyst will support Exchange pricing activities, develop analyses for cost trends, and participate in strategic discussions. The company values diversity, equity, and inclusion, offering comprehensive benefits and a supportive work environment.

Java AWS Full Stack Developer

Company: CGI Group, Inc.

Location: USA

Posted Jan 20, 2025

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People Tech Analyst

Company: StackAdapt

Location: USA

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced People Tech professional to support HR technology operations, ensuring HR systems and tools align with business objectives and enhance employee experience. The role involves collaboration with various departments, implementing and maintaining HR technology solutions, and driving efficiency, compliance, and innovation. StackAdapt is committed to employee wellbeing and offers a competitive salary, 401K matching, comprehensive benefits, work from home reimbursements, and a supportive culture.

Staff Smart Contract Engineer

Company: Avara

Location: USA

Posted Jan 21, 2025

Avara, a company building innovative blockchain products, is seeking a Staff smart contract engineer. The role involves designing, implementing, and deploying smart contracts on Ethereum and other EVM-based networks. The ideal candidate should have a strong passion for web3 technology, deep understanding of smart contract development, and experience with DeFi protocols. Avara values diversity and fosters a collaborative culture, welcoming individuals from all backgrounds.

Senior Data Engineer

Company: Spokeo

Location: USA

Posted Jan 21, 2025

Spokeo, a people search engine founded in 2006, is seeking a Senior Data Engineer to develop, optimize, and improve data systems. The role involves working with infrastructure built in AWS, including Airflow, PySpark, EMR, S3, and DynamoDB. The ideal candidate should have 7+ years of development experience in data engineering, proven experience with large datasets, and expertise in Python, Spark, and PySpark. Spokeo offers competitive benefits and a remote-first work environment.

Director Network Pricing

Company: Amerihealth Caritas

Location: USA

Posted Jan 20, 2025

AmeriHealth Caritas is a mission-driven organization seeking talented individuals to join their team. The Director of Network Pricing will lead change in implementing a data-driven approach to payment and contract modeling for provider negotiations. The role requires a Masters degree, 5 years of Project Management experience, and 7 years of Analytics experience. AmeriHealth Caritas values diversity, equity, and inclusion, offering comprehensive benefits and flexible work solutions.

Account Executive - Named Enterprise

Company: Plaid

Location: USA

Posted Jan 20, 2025

Plaid, a financial technology company founded in 2013, is dedicated to improving how people interact with their finances. They provide tools and experiences for developers to create their own financial products, powering services used by millions. Plaid's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. The company is seeking a Sales team member with 10+ years of quota-carrying experience to generate new enterprise deals and build relationships with large companies in the Western US. The role involves understanding Plaid's business value, winning as a team, and selling to both business and technical buyers. Plaid is committed to diversity and equal opportunity employment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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