Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Executive Director - Corporate Communications

Company: Nuvation Bio, Inc.

Location: USA

Posted Jan 20, 2025

Nuvation Bio is seeking an Executive Director of Corporate Communications with extensive experience in the biotech/pharmaceutical industry. The role involves designing, implementing, and leading the company's overall communications strategy, including public and community relations, patient advocacy, and stakeholder engagement. The ideal candidate will have a proven track record in conducting successful global communications programs, providing strategic advice to senior leadership, and understanding the advocacy landscape and healthcare policy. They will also be responsible for developing compelling messaging, managing brand identity, and leading a comprehensive strategic plan for community advocate activation. The company offers a competitive compensation package, including a base salary, bonus, equity, and excellent benefits.

Threat Hunter

Company: Red Canary

Location: USA

Posted Jan 20, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set new standards in the industry. The company values doing what's right for customers, being kind and authentic, delivering great quality, and being relentless. The Threat Hunting Team, as the customer-facing role, helps customers understand their security environment, make informed decisions, and remediate threats. The role requires 3+ years of IT security experience, EDR capabilities, knowledge of security controls, and strong communication skills. Red Canary offers competitive benefits, including 100% paid premiums, flexible time off, and a rich benefits program.

Global SVP, Strategy & Solution Consulting

Company: Creatio

Location: USA

Posted Jan 20, 2025

Creatio, a fast-growing enterprise SaaS company, is seeking an SVP Strategy & Solutions Consulting. The role involves driving business growth, leading a global team of 50 consultants, and collaborating with sales teams. Key responsibilities include strategy consulting, value consulting, solution engineering, and industry consulting. The ideal candidate should have a bachelor's degree, 10+ years of experience in strategy consulting, and enterprise SaaS experience. Strong leadership, communication, and sales skills are required.

Staff Solidity Engineer - Metamask

Company: Consensys

Location: USA

Posted Jan 20, 2025

Consensys, a leading blockchain and web3 software company, is seeking a Staff Solidity Engineer to join their Delegation team. The role involves maintaining and expanding the Delegation Framework, developing cutting-edge features, driving adoption and usability, researching and experimenting with new technologies, and documenting and supporting adoption. The ideal candidate should have 5+ years of industry experience, 3+ years of professional experience shipping Solidity code, and a deep understanding of EVM mechanics and Ethereum tooling. Familiarity with key Ethereum standards and concepts, experience with open-source software development, and exceptional communication skills are also required. Bonus points for experience with crosschain solutions, knowledge of zero-knowledge proofs, and familiarity with MetaMask's Delegation Framework.

Executive Assistant

Company: Webflow

Location: USA

Posted Jan 20, 2025

Webflow is seeking an Executive Assistant for the Chief Revenue Officer. The role involves calendar and inbox management, meeting coordination, project event management, travel arrangements, and information flow management. The successful candidate will have 4-6 years of experience supporting senior-level executives, strong organizational skills, excellent communication abilities, tech savviness, discretion, adaptability, and a culture ambassador mindset. The company offers competitive compensation, benefits, and a supportive work environment.

Head of B2B Marketing

Company: TeamSnap

Location: USA

Posted Jan 20, 2025

TeamSnap, a sports and communication platform, is seeking a Head of Marketing for its B2B business lines. The role involves leading end-to-end marketing strategy, demand generation, content marketing, customer marketing, and marketing innovation. The ideal candidate should have 12+ years of B2B SaaS marketing leadership experience, be data-driven, an inspiring people leader, and have exceptional executive communication skills. TeamSnap offers a remote-first environment with unlimited PTO, premium health coverage, a learning and development stipend, and more. The company is committed to equitable compensation, starting at $220,000, and is dedicated to fostering a culture of trust, accountability, inclusivity, and growth.

Engineering Manager - Search Infrastructure

Company: OpenAI

Location: USA

Posted Jan 20, 2025

OpenAI's Search Infrastructure team is seeking an experienced engineering manager to lead their team in scaling and optimizing their search platform. The ideal candidate will have a strong background in managing large-scale infrastructure or systems engineering teams, deep expertise in scaling search systems, and a passion for diversity, equity, and inclusion. The role involves leading a team of backend and infrastructure engineers, collaborating with various teams to push the boundaries of search reliability, performance, and scale, and establishing an inclusive culture that fosters innovation.

Technical Lead - Contacts

Company: Perspective.co

Location: USA

Posted Jan 20, 2025

Perspective is a fast-growing, profitable company with over €11M ARR, aiming for 100M ARR. They offer a growth marketing platform for entrepreneurs, helping 5000+ businesses. The company values ownership, freedom, and high-quality work in a fully remote environment across Europe. They are seeking a hands-on technical leader to shape their contacts platform, focusing on delivering reliable, user-friendly solutions for sales reps, recruiters, and marketers. The ideal candidate has at least 8 years of experience in software development, strong TypeScript skills, and a deep understanding of distributed systems and modern web architecture.

Program Specialist - Partner Experience

Company: The Predictive Index

Location: USA

Posted Jan 20, 2025

The text describes a job posting for a Program Specialist position in the PI Network. The role involves supporting partner-focused initiatives, coordinating webinars and surveys, maintaining the Partner Guidebook, and contributing to research sessions. The ideal candidate should have experience with PI, program support, and working in a fast-paced environment. The position is non-exempt, hourly, with a salary range of $60,000-$65,000 annually. The company is open to remote work and offers benefits including a 401k and unlimited PTO.

Claims Adjuster

Company: Sedgwick

Location: USA

Posted Jan 20, 2025

Sedgwick offers a positive work environment with a focus on caring for employees. The company values flexibility, professional growth, and diversity. The Claims Adjuster role involves managing mid to high-level auto claims, assessing liability, negotiating settlements, and maintaining client relationships. Qualifications include a bachelor's degree, professional certification, and 4 years of claims management experience. Essential skills include excellent communication, analytical abilities, and strong organizational skills.

Director of Product Strategy and Operations

Company: ActiveCampaign

Location: USA

Posted Jan 20, 2025

The Director of Product Strategy and Operations is a crucial role that involves driving strategic planning, operational excellence, and cross-functional collaboration for Product and Engineering teams. This position acts as a trusted advisor to the CPO and CTO, ensuring alignment across teams, streamlining operations, and advancing strategic priorities. The role includes collaborating with the CPO, leading strategic planning processes, developing frameworks for decision-making, building operational processes, managing KPIs, partnering with leaders, providing data-driven insights, and championing organizational values. The ideal candidate should have 57+ years of experience in strategy, operations, or project management roles, preferably within product or engineering organizations. They should possess strong analytical skills, excellent organizational skills, the ability to influence diverse teams, and outstanding communication skills. ActiveCampaign, the company offering this role, is a global multicultural company committed to equitable compensation practices and an inclusive culture. The company offers comprehensive health and wellness benefits, open paid time off, generous 401k matching, professional development resources, and more.

Director - Financial Revenue Operations

Company: Bluesight

Location: USA

Posted Jan 20, 2025

Bluesight is a high-growth healthcare IT company seeking a Director of Financial Revenue Operations. The ideal candidate will have 10+ years of relevant experience in a SaaS organization, be a strategic thinker, and have strong communication skills. The role involves supporting revenue operations, managing forecasts and reporting, implementing financial systems, and collaborating with cross-functional teams. The position offers a competitive salary and benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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