Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager - Sales Development

Company: Newsela

Location: USA

Posted Dec 20, 2024

The role of Manager of Sales Development at Newselas is a key position in driving business growth and enabling educators to create personalized learning experiences. The role involves coaching and developing a team of SDRs, designing and implementing lead generation strategies, and collaborating with internal teams to enhance interdepartmental processes. The successful candidate will have 4+ years of sales experience or 2+ years of sales management, a proven track record of coaching others, and direct experience of hitting goals. They will also need to be proficient in Salesforce and other sales tools, and have experience coaching using platforms such as Gong or Salesloft. The total compensation for this role also includes incentive stock options and benefits.

Vice President - People

Company: Newsela

Location: USA

Posted Dec 20, 2024

The role of Vice President of People at Newsela involves shaping the organization's HR strategy, ensuring alignment with business objectives, and driving organizational culture, talent optimization, and HR operational excellence. The role requires strategic leadership, talent and culture optimization, operational excellence, and data-driven decision making. The ideal candidate should have a Bachelor's Degree in HR or related field, 10+ years of progressive HR experience, and proven success in delivering HR initiatives that align with business goals.

Contracts Manager

Company: TD2

Location: USA

Posted Dec 20, 2024

The Contracts Manager role is an integral part of TD2's administrative team, responsible for negotiating, executing, and tracking corporate contracts. The position involves managing a growing volume of historic and active contracts, drafting contracts from established templates, and reviewing incoming contracts from third parties. The role requires experience in negotiating contracts outside of the US, a Bachelor's degree, and 5+ years of relevant professional work experience in commercial law practice. TD2 is an equal opportunity employer.

Program Manager (Staff)

Company: Equilibrium Energy

Location: USA

Posted Dec 20, 2024

Equilibrium Energy is seeking a highly motivated and mission-driven Program Manager to join their team. The role involves working at the intersection of software development, energy, and advanced research with a talented and ambitious team. The Program Manager will play an active role in developing and implementing processes and tools, leading technical programs, managing stakeholders, and accelerating experimentation.

Adjunct Faculty - PhD Clinical Psychology (Travel Required)

Company: Adtalem Global Education

Location: USA

Posted Dec 20, 2024

Walden University is a member of Adtalem Global Education, offering more than 100 online degree and certificate programs. They are accredited by The Higher Learning Commission. Faculty Members are assigned to teach BAYR courses, which require asynchronous, synchronous, and in-person instruction. New faculty receive specific training and support. They expect faculty to be reasonably accessible to students and participate in doctoral dissertation committees.

Senior Product Manager - AI

Company: Futurhealth

Location: USA

Posted Dec 20, 2024

As the AI Product Manager at FuturHealth, you will oversee the planning, execution, and delivery of AI products for weight management services. You will collaborate with engineering, data science, and healthcare teams to develop innovative AI solutions that improve patient outcomes and streamline telehealth offerings. Key responsibilities include developing AI product strategies, leading the ideation, technical development, and launch of innovative AI products, defining product roadmaps, analyzing market trends, working closely with engineering and data science teams, conducting user research, and developing business cases for new AI initiatives.

Enterprise Customer Success Manager

Company: NavVis

Location: USA

Posted Dec 20, 2024

NavVis is looking for a Customer Success professional to drive success for their top strategic enterprise customers. The role involves building a trusted relationship with industrial enterprise customers, increasing the usage and adoption of their product offering, and managing customer-specific marketing activities. The candidate should have experience in Customer Success, Presales, Technical Account Management, or Consulting, with a focus on enterprise customers. Fluency in English and German is crucial for successful collaboration with global enterprise customers.

Engineering Manager - Compliance

Company: Pinterest

Location: USA

Posted Dec 20, 2024

The text describes a job posting for an Engineering Manager at Pinterest to lead and manage a team dedicated to ensuring the company's adherence to various regulatory landscapes, including IP laws, trademark regulations, the Digital Services Act (DSA), and privacy laws. The manager will collaborate with cross-functional teams, oversee compliance-related initiatives, and lead the team to achieve high-impact outcomes.

Staff Product Manager - Ads Targeting (Auto Targeting & Core 1P)

Company: Reddit

Location: USA

Posted Dec 20, 2024

The Ads team at Reddit is seeking a strategic, user-focused, and data-driven Staff Product Manager to lead efforts on Auto Targeting and Core 1P Targeting, Keywords, Communities, and Interests. This role is critical in shaping and driving the success of multiple strategic initiatives in Reddit Ads. The manager will develop the vision, strategy, and roadmap for the area, work closely with multiple teams, and build world-class products that deliver value for both advertisers and Reddit users.

Legal Intern - Privacy (Summer)

Company: Airbnb

Location: USA

Posted Dec 20, 2024

Airbnb is seeking Legal Interns to join the Privacy Legal team for their 2025 Summer Intern Program. The interns will contribute to challenging projects, gain practical experience, and have the opportunity to secure full or part-time employment with a dynamic technology company or leading law firm. The internship is global and requires strong communication skills, adaptability, and the ability to work with employees in other time zones.

Staff Analyst - Advanced Analytics, Risk Insights

Company: Airbnb

Location: USA

Posted Dec 20, 2024

The text describes a highly skilled and experienced professional role in Airbnb's Payments Platform organization, focusing on risk insights and compliance. The role involves generating risk and compliance analytics reports, analyzing data for insights, and collaborating with various teams to optimize the payments journey. The candidate should have 10+ years of industry experience, a degree in a quantitative field, and expertise in SQL, Python, and machine learning techniques.

Principal Solutions Architect (Strategy/Data Governance)

Company: phData

Location: USA

Posted Dec 20, 2024

The text describes a role as a Principal Solutions Architect in a company that focuses on driving delivery excellence, ensuring customer success, and creating value through technical consulting services. The role requires extensive experience in designing and implementing data solutions, leading and managing teams, and collaborating with clients and technology partners. The ideal candidate should have expertise in various data platforms, cloud and distributed data storage, data integration technologies, and a strong background in software development. The company offers a remote-first work environment, competitive compensation, and excellent benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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