Technical Support Jobs in USA

423,297 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Account Executive

Company: Webflow

Location: USA

Posted Dec 10, 2024

Webflow is a Website Experience Platform that empowers marketing teams to visually build, manage, and optimize stunning websites with AI-driven personalization. They are looking for an Enterprise Account Executive to help grow their presence upmarket and build relationships with both potential and existing customers. The role offers a cash compensation range, benefits, and wellness stipends. The ideal candidate should have 5+ years of quota carrying experience, cross-functional experience, and a growth mindset.

Senior Product Designer

Company: dscout

Location: USA

Posted Dec 10, 2024

Dscout is a fast-growing Series C-funded company seeking a Senior Product Designer to tackle complex design challenges and create impactful products for influential customers. The role involves collaborating with cross-functional teams, delivering delightful high-quality experiences, and ensuring pixel-perfect implementation of designs. The company values curiosity, humility, high standards, humor, and hustle.

Business Development Executive

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company seeking a Hub of Innovation, Imagination, and Creativity for an Agency Business Development role. The ideal candidate will have a proven track record of closing new agency business, strong commercial abilities, and a history of autonomously closing high-value business. The role involves prospecting, pitching, and closing while collaborating with other functions of the business. The company offers a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and an awesome parental leave policy.

Senior Software Engineer, Simulation & Test

Company: Cruise

Location: USA

Posted Dec 10, 2024

Cruise is a self-driving service aiming to revolutionize autonomous vehicle testing and evaluation in simulation. They are looking for a software engineer to build automated tools and pipelines for simulation test creation, maintenance, and execution. The role requires strong programming skills in Python and experience with C++, SQL, BigQuery GCP, and verification and validation of complex and safety-critical systems.

Sr. Program Manager - Compounding (Project-Based)

Company: hims & hers

Location: USA

Posted Dec 10, 2024

This role is for project-based work, involving supporting all Hims and Hers RX compounded drug product launches across the organization. The Sr Program Manager Compounding role sits on the Compounding Program Management team and is responsible for developing detailed comprehensive schedules, scheduling and leading cross-functional meetings, managing each stage of the approval process, ensuring proper alignment, and acting as the internal source of truth. The role requires 7+ years of project management experience in end-to-end new product development and GTM program management, excellent communication skills, and the ability to manage multiple projects and tasks simultaneously.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company offering a self-serve advertising platform with multichannel solutions. The role involves client relationship management, campaign management, and optimization. The company values diversity, inclusion, and work-life balance, offering a competitive salary, benefits, and professional development opportunities.

People Relations Partner

Company: Kraken

Location: USA

Posted Dec 10, 2024

Kraken is a mission-focused company with crypto values, aiming to accelerate global adoption of crypto for financial freedom and inclusion. They are looking for a People Relations Partner to support HR colleagues, business unit heads, and other leaders on various employee relations matters. The role requires experience in employee performance management, local employment law, and handling sensitive information. Kraken values diversity and celebrates unique perspectives, hiring based on merit.

Data Engineer

Company: Olo

Location: USA

Posted Dec 10, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a collaborative and driven Data Engineer to build and maintain cutting-edge data pipelines. The role involves designing and building scalable data pipelines, working with complex datasets, and developing guest-centric metrics dashboards. The company offers great benefits and is remote-friendly.

Senior C# Back-End Developer

Company: Revive Media

Location: USA

Posted Dec 10, 2024

Join Revive Media to help advertisers across the country scale their localized ads. The business is transforming from a services agency to a product-led business with a new native platform. The Senior BackEnd Developer will design, develop, and maintain robust and high-performing backend systems. The role requires collaboration with product management, frontend development teams, and the principal architect. The company is a remote-first culture with a focus on asynchronous communication and documentation.

Partner Success Manager

Company: Bestow

Location: USA

Posted Dec 10, 2024

Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. They are on a mission to increase financial stability for everyone. Bestow offers a remote, contiguous 48-only hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. The role of Partner Success Manager involves driving end-to-end implementation of new feature deliveries, driving post-sales partner success, supporting proposals, and serving as the key relationship manager with partners.

Social Media Operations Lead

Company: ClassDojo

Location: USA

Posted Dec 10, 2024

ClassDojo is a powerful network for communication, with its flagship app being the most used in the US, reaching over 50 million children in 180 countries. They aim to give every child on Earth an education they love by hiring the most talented entrepreneurial and innovative teammates from around the world. They are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

General Manager - ProcurementWorks

Company: Tonkean

Location: USA

Posted Dec 10, 2024

Tonkean is a revolutionary process experience platform that enables businesses to create intelligent, personalized automations integrating with any app or system. It democratizes access to innovative technologies, automates low-value tasks, and creates inbox solutions that analyze, prioritize, and route unstructured requests. Tonkean meets employees where they are, eliminating the need for change management and being 100% no-code. The General Manager for ProcurementWorks role involves driving product development, delivery, and implementation, ensuring a seamless experience for enterprise procurement teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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