Technical Support Jobs in USA

423,297 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Front End Developer

Company: G-P

Location: USA

Posted Dec 10, 2024

GP is a global employment platform that enables customers to expand into 180+ countries. They are looking for a passionate automation expert to design and develop high-performing cloud-based software products using Agile methodologies and modern frameworks. The position offers a competitive compensation and benefits package, as well as opportunities for skill development and innovation.

Provider Network Account Executive II

Company: AmeriHealth Caritas

Location: USA

Posted Dec 09, 2024

AmeriHealth Caritas is seeking a talented and passionate Provider Network Account Executive II to join their team in Eastern North Carolina. The role involves building and maintaining strong provider relationships, ensuring contractual compliance, driving performance improvements, and managing high-impact accounts. The successful candidate will have 5+ years of experience in managed care or health insurance, with expertise in Medicaid, Medicare, and ACA Exchange programs. The position offers a comprehensive benefits package, remote work options, and the opportunity to make a difference in the community.

Associate Data Scientist

Company: Trace3

Location: USA

Posted Dec 09, 2024

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services. They empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate. The company culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business, where employees can grow their career and have fun while doing it. They are headquartered in Irvine, California and employ more than 1200 people all over the United States.

Equipment Branch Operation Manager

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The text describes a role with responsibilities including overseeing operational performance, managing customer satisfaction, driving projects, and ensuring compliance with regulations. The role requires a bachelor's degree in engineering with at least 7 years of experience in the building construction industry. The individual must have strong communication skills, team management abilities, and computer skills including Microsoft Office and AutoCAD.

HVAC Service Sales Representative

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The HVAC Service Sales Rep plays a crucial role in the growth and profitability of the HVAC Service business. The candidate will focus on selling renewable maintenance agreements, build a referral network, and conduct sales calls to resolve customer needs. They will also develop territory marketing plans, attend trade shows, and represent Johnson Controls professionally.

Licensed Claims Team Lead

Company: Cover Genius

Location: USA

Posted Dec 10, 2024

Cover Genius is a Series E insurtech that protects global customers of the world's largest digital companies. They are recognized for their award-winning insurance distribution platform, diverse team, and commitment to social entrepreneurship. The Claims Team Lead role involves managing and mentoring the claims team, ensuring efficient claims handling, and providing an excellent customer experience. The company offers flexible PTO, employee stock options, and social initiatives. The salary range is between $49,000 and $77,000.

HVAC Project Engineer

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The Complex Projects Engineer role at Johnson Controls involves leading a team in designing and executing complex HVAC equipment projects for US customers. The role requires managing project profit and loss, coordinating with various departments, and ensuring project success and customer satisfaction.

Product Marketing Manager

Company: Modernhealth

Location: USA

Posted Dec 09, 2024

Modern Health is a mental health benefits platform for employers that offers employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is the fastest female-founded company in the US to reach Unicorn status. The company culture is centered around high empathy and accountability, with a focus on making mental health a strength and priority for all. They are looking for an experienced Product Marketing Manager to drive the success of their products and collaborate with various departments to communicate their value proposition to customers and stakeholders.

AI Data Leader

Company: 1848 Ventures

Location: USA

Posted Dec 09, 2024

The text is about 1848 Ventures, a venture studio focused on B2B SaaS startups powered by data and AI. They aim to transform the SMB market in industries like construction, real estate, hospitality, retail, and restaurants. The company is looking for a thought leader in AI to spearhead the AI and data strategy, ensuring alignment with their strategic vision and operational goals.

Senior HVAC Margin Strategy Leader

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The text is about an opportunity to build a future with Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves supporting a multitude of industries, providing mentorship, and coaching sales teams. The position offers a competitive salary, benefits, and opportunities for growth. The employee will work on HVAC Construction sales, provide price levels, and collaborate with leadership. The goal is to increase win rates, optimize product positioning, and improve project strategy.

Offensive Security Lead

Company: CGI Group, Inc.

Location: USA

Posted Dec 09, 2024

CGI Federals is seeking a highly motivated Cybersecurity expert to lead a rapidly growing team of Red Team operators and Application Security Engineers. The position offers collaboration with various technical and management disciplines, remote work, and opportunities for physical red team engagements. The Red Team Director will be responsible for leading ethical hacking and penetration tests of CGI and client environments. The role requires Bachelor's degree in Computer Science or related field, 10+ years of professional experience in cyber security, and proven technical task management experience.

Generative AI Consulting, Director

Company: NTT DATA

Location: USA

Posted Dec 09, 2024

NTT DATA is seeking a Generative AI Director to lead and oversee the delivery of AI projects within the practice, ensuring they meet quality standards and are completed on time and within budget. The role involves developing and implementing strategic plans for the AI practice, mentoring and guiding AI teams, establishing best practices for AI project management, providing technical leadership, and ensuring the technical quality of AI solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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