Technical Support Jobs in USA

423,390 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Software Engineer, Online Ordering

Company: Toast

Location: USA

Posted Dec 07, 2024

Toast is a company revolutionizing the restaurant industry by providing a platform that combines technology with customer success. The Online Ordering team is focused on creating exceptional consumer experiences for restaurants and their guests. The role involves designing and implementing cutting-edge solutions, enhancing the platform, and collaborating with stakeholders. The required skills include proficiency in backend technologies like Node.js and Java/Kotlin, experience with frontend frameworks like React or Angular, and comfort with building on AWS with tools like Docker and Git. The base salary range for this role is $150,000 - $240,000 USD.

Graphic Designer

Company: MasteryPrep

Location: USA

Posted Dec 07, 2024

MasteryPrep is looking for a talented creative to join their Academic Product Creation team. The role involves collaborating with Curriculum Developers and the Design Manager to bring their curriculum to life in both digital and print formats. The best candidate will enjoy the personal challenge of continuous improvement and be a key player in their mission to level the educational playing field. The role requires prioritizing tasks, maintaining clear communication, contributing to a positive work environment, and meeting KPIs. MasteryPrep is a growing edtech company with a strong mission to change the lives of low-income students.

Senior Director of Technical Program Management

Company: PayNearMe

Location: USA

Posted Dec 07, 2024

PayNearMe is a company that develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse, and manage payments. They offer a modern and reliable platform that lowers the total cost of payments by increasing acceptance rates, driving self-service, and simplifying exceptions. The company has over 200 employees, closed a $45M Series D round in June 2023, and is processing over $30B in payments annually. They are headquartered in Silicon Valley with employees distributed across the US. The Senior Director of Technical Program Management role focuses on establishing and scaling strategic technical program management practices to align operational processes with long-term business objectives.

Creative Lead

Company: Warp

Location: USA

Posted Dec 07, 2024

Warp is a company building a modernizing command line terminal for developers and teams, aiming to replace antiquated tools with a more intuitive, collaborative, and intelligent product. The company is looking for a Creative Lead to shape the brand identity, manage a small team, and execute high-impact creative and campaigns. The role involves working closely with growth, product, and leadership, and has a focus on developer audiences and technical products. The company offers a competitive salary, meaningful equity, and comprehensive benefits.

Support Engineer – Tier 1 (Salesforce Certified)

Company: Litify

Location: USA

Posted Dec 07, 2024

Litify is a leading legal technology company that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. They are seeking a Support Engineer Tier 1 to join their expanding Customer Success team, where they will work directly with customers to resolve complex Salesforce-Litify issues, reproduce issues in Salesforce sandboxes and demo orgs, and collaborate with Customer Success Managers to find solutions. The role requires 13 years of technical customer-facing experience, preferably in the SaaS space, and experience working with Salesforce and Salesforce certifications. The estimated pay range for this role is $75,000.

Senior Manager, Customer Success

Company: insightsoftware

Location: USA

Posted Dec 07, 2024

InsightSoftware is a global provider of comprehensive solutions for the Office of the CFO. They believe an actionable business strategy begins and ends with accessible financial data. The company offers solutions across financial planning and analysis, accounting, and operations to transform how teams operate and empower leaders to make timely and informed decisions. They enable automated processes, deliver trusted insights, boost predictability, and increase productivity. The company is seeking a Senior Manager Customer Success to lead the customer success team and drive customer satisfaction and retention.

Senior Revenue Insights Analyst

Company: Procore Technologies

Location: USA

Posted Dec 07, 2024

Procore is seeking a Senior Revenue Insights Analyst to join their Revenue Insights and Analytics team. The role involves driving business growth by providing scalable data solutions, partnering with various teams to understand business problems, and translating complex data into actionable insights. The position offers remote work opportunities and has a competitive salary range.

Care Operations Manager

Company: Pair Team

Location: USA

Posted Dec 07, 2024

Pair Team is a mission-driven organization providing high-quality care to underserved communities through a community-led model. They are looking for a Care Operations Manager to lead a team of referral coordinators and ops support associates, ensuring high-quality patient care and meeting SLAs. The role offers a competitive salary, comprehensive health benefits, and a flexible work environment.

Software Engineer

Company: Bswift LLC

Location: USA

Posted Dec 07, 2024

The text describes a job opportunity at bswift, a company that specializes in benefits administration. The role involves developing and maintaining web-based software applications using ASP.NET C and SQL Server. The company offers a dynamic work environment, comprehensive health benefits, competitive compensation, and professional development opportunities. The mission of the company is to become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers.

Strategic Account Executive

Company: Behavox

Location: USA

Posted Dec 07, 2024

Behavox is seeking a highly experienced Account Executive in Enterprise Sales, specifically within the banking and financial services sector. The role involves driving new business growth, identifying and closing sales opportunities for regulatory archiving and compliance solutions, and building strong relationships with prestigious clients. The ideal candidate should have a distinguished track record in enterprise sales and deep familiarity with the competitive landscape.

Senior Data Analyst

Company: Roidna

Location: USA

Posted Dec 07, 2024

ROIDNA is seeking a Senior Data Analyst to join their team. The ideal candidate will have a strong foundation in marketing data and metrics, data visualization skills, and experience with Google Analytics, Tableau, and Looker Studio. The role involves data analysis, reporting, and communication, as well as data governance and quality assurance.

Enrollment Coordinator

Company: InterWell Health

Location: USA

Posted Dec 07, 2024

Interwell Health is seeking an Enrollment Coordinator to make outbound calls to eligible health plan members and educate them about the CKD program. The role requires strong communication skills, a track record of meeting performance goals, and a positive, compassionate, and tenacious approach. Interwell Health is committed to diversity, equity, and inclusion and encourages all applicants to apply.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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