Technical Support Jobs in USA

423,439 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Cloud FinOps Consultant

Company: Bluemantis

Location: USA

Posted Dec 05, 2024

Blue Mantis is seeking a highly skilled and experienced Cloud FinOps Consultant to join their industry-leading FinOps consulting practice. The role involves delivering FinOps services to customers, supporting engagements, influencing the direction and strategy of the FinOps consulting practice, and ensuring exceptional value to clients. The ideal candidate should have a deep understanding of cloud financial management and experience leading FinOps practices or providing top-tier FinOps consulting.

Customer Service Associate

Company: Conduent HR Services, LLC

Location: USA

Posted Dec 04, 2024

This is a remote call center representative position with a benefits administration services team. The role involves providing customer service, handling pension and financial benefits inquiries, and maintaining accurate records. The position offers a $1600 per hour pay rate after training, full benefits, and a full-time schedule. The requirements include a high school diploma, 18 years of age, criminal background check, previous customer service experience, proficiency in MS Office and keyboarding, and the ability to work an 8-hour shift between 8am-10pm EST Monday-Friday.

SCM Architect

Company: iHerb

Location: USA

Posted Dec 05, 2024

The SCM Architect role at iHerb is crucial for driving data-driven supply chain transformation initiatives. The ideal candidate should have a robust background in data management, analytics, and technology solutions. They will lead design authority of high-volume enterprise applications, optimize performance, and develop end-to-end architecture comprising of SAP IBP, ARIBA, and S4 SCM solutions. The role involves collaborating with cross-functional teams, leading data management initiatives, and implementing scalable data models for advanced analytics.

Associate Manager, Drive Experience

Company: Doordashusa

Location: USA

Posted Dec 05, 2024

The text describes a job opening for an Associate Manager in Drive Experience at DoorDash. The role involves scaling the team to meet DoorDash's expansion while maintaining a human touch for consumers. The candidate should have demonstrated experience, effective execution, and the ability to solve complex problems. They will work closely with cross-functional teams and lead two fast-growing and strategic areas of the business. DoorDash values diversity and inclusion and offers a comprehensive benefits package.

LPC Resident in Counseling

Company: Thriveworks

Location: USA

Posted Dec 04, 2024

Thriveworks Counseling is seeking individuals pursuing Virginia State Licensure as a LPC in Virginia. They are a clinician-founded national private practice group with locations in 48 states. Their mission is to help people live happy and successful lives, with a focus on client accessibility, integrity, and quality care. They offer full-time availability, 30 hours/week, 25 client visits with 5 hours administrative time, and flexibility in work schedule. They provide free group and individual clinical supervision, a W2 employment model with guaranteed pay, annual pay increases, and additional bonus opportunities. They offer benefits such as group health, dental, and vision, disability, life, and liability insurance, options, 401K program, malpractice insurance, and PTO. They have an amazing team culture, clinical support, career advancement opportunities, and autonomy with access to case consultation groups. The compensation is a Fee for Service position with earning potential of $45000-$55000.

Backend Web Developer

Company: CALSTART

Location: USA

Posted Dec 04, 2024

This text is a job posting for a Backend Web Developer position at CALSTART, a mission-driven organization focused on transportation decarbonization and clean air. The role involves developing and maintaining server-side logic, database management, and application performance. The company offers competitive salary, benefits, and a supportive work environment.

Monetization/Revenue Product Manager

Company: Function Health

Location: USA

Posted Dec 05, 2024

Function Health is seeking a confident and competent Product Manager to join their dynamic team. The ideal candidate will be meticulous, self-motivated, and capable of thriving in a fast-paced environment. The role involves developing and implementing monetization strategies, enhancing product revenue streams, and communicating the value of monetization features to users. The successful candidate will have 5+ years of direct experience in monetization aspects of product management and a proven track record of developing and executing innovative revenue generation strategies.

Group Product Manager - Risk

Company: Kraken

Location: USA

Posted Dec 05, 2024

Kraken is a mission-focused company with crypto values, aiming to accelerate global crypto adoption for financial freedom and inclusion. They have a fully remote team of talented crypto experts, offering products like Kraken Pro, Kraken NFT, and Kraken Futures. The Risk Product Portfolio includes teams for account security, fraud, and KYC/AML. The opportunity is to manage a high-performing team, champion a culture of outcomes, and collaborate with cross-functional stakeholders.

Cloud Customer Success Manager

Company: Greenpages

Location: USA

Posted Dec 05, 2024

The text is seeking an experienced Cloud Customer Success Manager to build and maintain a customer-obsessed Cloud Solution Partner CSP program. The successful candidate should be conversant in cloud billing and licensing models, capable of resolving complex customer requests, and apply best practices for onboarding, provisioning, tools, reporting, and escalations. The key responsibilities include conducting customer business reviews, collaborating with peers, acting as a liaison between customer and third-party vendors, building trusted advisor relationships, and defining KPIs and SLAs for high customer satisfaction.

Growth Marketing Associate - TikTok & Snapchat

Company: Nutrafol

Location: USA

Posted Dec 05, 2024

The text describes a job posting for a Growth Marketing Associate position at Nutrafol, focusing on managing and optimizing TikTok and SnapChat marketing campaigns for new customer acquisition. The role involves daily budget management, pixel optimization, AB testing, and collaboration with various teams. The ideal candidate should have at least 3+ years of experience in TikTok conversion optimized campaigns and a growth mindset.

Senior Analytics Engineer

Company: Grafana Labs

Location: USA

Posted Dec 05, 2024

The Sr Analytics Engineer role at Grafana Labs involves owning and maintaining the data stack, ensuring data availability and accuracy, partnering with stakeholders, and creating best practices. The ideal candidate should have 35+ years of experience in data modeling, dbt, dashboard development, and business analysis. They should have a passion for understanding business questions, excellent analytical skills, and the ability to influence VP priorities. The role requires working in cloud environments and having experience with monitoring, observability, log aggregation, or APM. The base compensation range is $123,933 - $148,719, with benefits including equity and bonus if applicable.

Client Solutions Project Manager

Company: ServiceRocket

Location: USA

Posted Dec 05, 2024

ServiceRocket is a global tech-enabled services company seeking a Senior Project Manager to manage complex customer projects and drive delivery across organizational boundaries. The company offers a collaborative work environment, professional growth opportunities, and a culture that values diversity and inclusion. The US annual pay range for this position is between $94,022 and $182,543 per annum.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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